Experts Reviews · Company report
Henson Mechanical Heating Air and Plumbing logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%32+11.2Reliability 15%44+6.6Craft & service 20%90+18Value 10%63+6.3Momentum 8%95+7.6Track record 7%83+5.8Accountability 5%19+1Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCORE

Henson Mechanical Heating Air and Plumbing

Atlanta, GA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 1,846 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and craft & service; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Henson Mechanical Heating Air and Plumbing is better than 32% of HVAC contractors.D
32
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Henson Mechanical Heating Air and Plumbing is better than 44% of HVAC contractors.C
44
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Henson Mechanical Heating Air and Plumbing is better than 90% of HVAC contractors.A
90
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Henson Mechanical Heating Air and Plumbing is better than 63% of HVAC contractors.B
63
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Henson Mechanical Heating Air and Plumbing is better than 95% of HVAC contractors.A
95
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Henson Mechanical Heating Air and Plumbing is better than 83% of HVAC contractors.A
83
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Henson Mechanical Heating Air and Plumbing is better than 19% of HVAC contractors.F
19

Reviews for your job

Customers hired Henson Mechanical Heating Air and Plumbing for 8 kinds of job.

Henson Mechanical Heating Air and Plumbing for a/c system vent cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$800–1,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system vent cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “A/C system vent cleaning”

RichardLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Justin did a superior job cleaning my vents today. He pointed out the problem for me while cleaning out my condensate line. I always get professional service from Steve and the guys at Henson Mechanical. Thank you!

Paid $800–1,000Reasonable priceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
KatieLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

THE company to choose for your HVAC and plumbing needs. Awesome company!

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
JoshLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great customer service. Very polite and helpful. Highly recommend

HVAC system repairHVAC system maintenanceA/C system maintenance+ Responsiveness+ Punctuality+ Quality
Rebecca5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Kind, friendly and honest. Did a very thorough job! Wish I would’ve had this level of thoroughness earlier in the week. Thankful for him and his professionalism and knowledge.

HVAC system maintenanceA/C system repairA/C system vent cleaning
Nick12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Scottie is a super great dude! I will be using him again the future. One Hour Heating and Air are AWESOME!!!

A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
LaTanya9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

This company trumps all heating and air companies in Ga! Wow! Incredible job on my installation and now services all of my maintenance. Reliable, trustworthy, punctual and everything in between. Hire them! You will not be disappointed!

A/C system maintenanceHVAC duct & vent cleaningHeating equipment repair & installation+ Responsiveness+ Punctuality+ Quality
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jack was polite, hard working and professionsal!

HVAC system maintenanceA/C system vent cleaning+ Value
ELICE1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Good Guys great techs I would recommend one hour heating air because I feel they're honest reliable and professional!!!!

Heating equipment repair & installationHeating system maintenanceInstall thermostat+ Punctuality
Nicole15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional team, knowledgeable and timely, replaced 3 hvac units in my home and all thermostats, provides check ups of units and impeccable customer service!

Heating system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
KLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

A fantastic company to work with. They are flexible, professional, and communicate well with clients. I would recommend them to anyone. My home has used them for a number of different services and would use them again in the event we need the services. All the techs are great and thorough at what they do.

CleaningHVAC system maintenanceHVAC duct & vent installation+ Responsiveness+ Quality+ Professionalism
Cleavon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

He was very nice and helpful. Did a very good job 👍

A/C system vent cleaning+ Quality
frank3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★

Very professional an excellent job He was very forthright and upfront when it was a high price he took the extra step to double check to make sure that there was a warranty when there was one he let us know he did an excellent job and I’m very happy with

A/C system vent cleaning+ Professionalism+ Value
aliyyah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great customer service, professional and prompt.

HVAC system repairA/C system vent cleaning+ Responsiveness+ Punctuality+ Quality
Kent4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Repair HVACA/C system vent cleaning+ Responsiveness+ Punctuality+ Quality
Latonya7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

HVAC system maintenanceA/C preventive maintenanceA/C system vent cleaning+ Responsiveness+ Punctuality+ Quality
JenLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

HVAC system maintenanceHVAC system repairInstallation+ Responsiveness+ Punctuality+ Quality
Lissa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system vent cleaning+ Punctuality+ Quality+ Professionalism
D.Local Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHVAC system maintenanceA/C system vent cleaning+ Punctuality+ Professionalism

Price

$248-23% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 50%Overpriced 1%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance294$37–$292
A/C system maintenance188$54–$441
HVAC system repair183$192–$955
A/C system repair162$209–$880
Heating system maintenance108$54–$292
Repair HVAC100$236–$840
Heating system repair76$228–$1.6k
Installation60$1.1k–$2.8k

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