How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%32+11.2Reliability 15%44+6.6Craft & service 20%90+18Value 10%63+6.3Momentum 8%95+7.6Track record 7%83+5.8Accountability 5%19+1Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCOREHenson Mechanical Heating Air and Plumbing
Atlanta, GA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 1,846 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and craft & service; weakest: accountability.
Reviews for your job
Customers hired Henson Mechanical Heating Air and Plumbing for 8 kinds of job.
Henson Mechanical Heating Air and Plumbing for cleaning
Clear ✕All 46 Google reviews tagged “Cleaning”
Justin was lovely! He came in, got straight to work, and took the time to explain everything to me. He was very professional, friendly, and made sure I understood what was going on throughout the process. I really appreciated his professionalism and great customer service. Thank you, Justin!
Great customer service. He listen to the issues and got straight to business. Got it done very quick.
Jake is absolutely phenomenal!! Got me together quickly!
Jake did a great job alleviating my AC that was cut off due to a blocked pipe, causing the emergency shut off to trigger. Along with advising me of some helpful maintenance tips! Especially being a same day service when i called in the issue.
Great work by Caleb. Worked diligently and performed routine maintenance on the HVAC. I am glad I have maintenance contract with Henson Mechanical.
Always satisfied with and appreciative of the service provided by Henson. 👍🏾
Our 30 year old house had a leaking main shut off valve. Nice the have a reliable company like HENSON MECHANICAL available to take care of our plumbing needs in addition to HVAC.
THE company to choose for your HVAC and plumbing needs. Awesome company!
Thank you!!! Justin was very professional and courteous. He took his time explaining the deficiencies with my AC system and what he would be doing to repair it. He broke down costs(which are very reasonable), and gave me pointers on keeping my system healthy with the right maintenance. Thank you, Justin. I’d also…
We had a great experience working with Henson Mechanical. Their team was professional, responsive, and knowledgeable throughout the entire process. From communication to the quality of workmanship, everything was handled efficiently and with attention to detail. It’s clear they take pride in their work and care…
He did a very good job
Sean did our regular 6 month maintenance, added Freon and gave us an honest assessment of the system’s life expectancy. He installed a new thermostat and took time to explain everything. Thanks !
Jeremy was very thorough and detailed. He spent 2 hours determining the exact cause of our downstairs heater not working. He was able to perform a lot of troubleshooting and fixed a few minor problems to determine the root of the cause. His time and effort saved us from having to replace our entire compressor with a much smaller piece.
Scotty is the best! Always kind, efficient, knowledgeable, and professional.
We have used One Hour heating and Air for years and love their fast service. While we like all the techs we have worked with, we usually ask for Scotty Lowe he is such a sweetie and if he says we need a part replaced we have confidence in him as he has never tried to push services of part replacement that was not…
Great customer service. Very polite and helpful. Highly recommend
6/20/2023 Scotty was very prompt and professional. Loved his friendly spirit and knowledge on what I need for my unit. Great customer service! I highly recommend his services. 8/14/2024, Jake was awesome as usual. He was my technician on 12/4/2023 and like before, he was very prompt, resourceful, and knowledgeable…
Scottie is a super great dude! I will be using him again the future. One Hour Heating and Air are AWESOME!!!
Very professional, greatly appreciated the email identifying the service tech. Also the arrival time communication. Scotty was very professional. He did a great job of replacing out furnace on our system. Expecting them to come back soon for a duct cleaning. I am very glad we found a company that adheres to a high standard of service. Great Job!
I am very satisfied with the technician he is a professional and I will recommend him to any one
Received a text message from the company and telephone call from the technician advising he was on the way. The text message included the name and a photo of the tech. He arrived on time and confirmed the reason for the visit. He was very thorough. I am very pleased with the service received and will continue using…
Jeremy did a great job overall. And told us what was wrong step by step... They got our business....
Quick, professional, provided future expectations and guidance.
Richard did a excellent job in cleaning my ducts! He also suggested tips to prolong the life of my HVAC system.
A fantastic company to work with. They are flexible, professional, and communicate well with clients. I would recommend them to anyone. My home has used them for a number of different services and would use them again in the event we need the services. All the techs are great and thorough at what they do.
Excellent service.
Matt was awesome! Professional and courteous. He came on time, check out what he had to do and knocked it out. I will be using them again!!! Great job!!!
Scotty came out and cleared a clogged drain line for the AC on Labor Day and later in the evening. Provided great customer service and great price. Thanks!
Justin was very professional and was very truthful in the repairs needed for my AC.
JACK S Was great,knowledgeable,friendly,professional, Courteous,and answer all the Questions.
Jeremy is wonderful, very knowledgeable and friendly. I have had problems with Carbon monoxide in the past and he did not hesitate to test for it when I asked. He put my mind at ease. Thank you. See you in the Spring.
Wonderful!!!!
Jeremy McArthur was excellent Inspecting my air conditioning unit. He was very knowledgeable and wanted to make sure my unit was working at its best. He was detail and he answered all question I had without hesitation. He pointed out any areas that needs attention, and areas that were functioning well. In addition,…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 294 | $37–$292 |
| A/C system maintenance | 188 | $54–$441 |
| HVAC system repair | 183 | $192–$955 |
| A/C system repair | 162 | $209–$880 |
| Heating system maintenance | 108 | $54–$292 |
| Repair HVAC | 100 | $236–$840 |
| Heating system repair | 76 | $228–$1.6k |
| Installation | 60 | $1.1k–$2.8k |
