How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%63+4.5Craft & service penalty93−0.7Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREHenson Mechanical Heating Air and Plumbing
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #87Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 4.9★ from 1,846 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Henson Mechanical Heating Air and Plumbing for 8 kinds of job.
Henson Mechanical Heating Air and Plumbing for HVAC duct & vent installation
Clear ✕All 28 Google reviews tagged “HVAC duct & vent installation” · showing 20
THE company to choose for your HVAC and plumbing needs. Awesome company!
Sean was delightful! Early Monday morning service call and he was VERY alert and appeared to be happy to be at my house handling my service call. He did great job!!
Scotty is an outstanding service technician. Very knowledgeable and always keeps you informed on what’s going on!! The BEST!!
We were able to set up one thermostat on my phone; however, the other thermostat was a problem. I think it was something in the set up that went wrong. Meaning I need to set it up later.
Justin came late on a Friday, I loved that my problems were fixed before the weekend Update: Jake is great too
He was very professional. He discussed terms and conditions for a new system
Phenomenal and personable service, we will continue to use the company!!
“The best in the business”. Have no doubt that these guys are the best. They installed a new system in my home and in my business. After my experience I will use no one else. Steve (owner) and his son Jake care for their customers like family. They always go the extra mile to make sure the job is done right. Don’t…
Scotty was extremely professional. He reviewed our systems service history with us to properly advise how to repair. If he’s on your case you’ll be in good hands.
This company trumps all heating and air companies in Ga! Wow! Incredible job on my installation and now services all of my maintenance. Reliable, trustworthy, punctual and everything in between. Hire them! You will not be disappointed!
This company was by far the most responsive and reasonably priced service we have found. We had an entire A/C replacement and could not be happier. Every person we interacted with was nice and personable. When deciding our best course of action for replacement i felt like the genuinely had our best interest at heart. Would 100% recommend to anyone.
Art was the Salesman who sold us our units in 2021 and he really took care of us! He was as a friend who wanted the best for us from beginning to end! The guys who did our installation were great! We have no complaints and you can't go wrong using One Hour Heating and Air! (This one should have been posted last…
Arrived next day as scheduled. They were in and out in an hour or two. Answered all my questions and concerns. Polite and friendly, informative. Appreciate it!
Not really
10/19 - 10/21 - Art Scott saved us from overspending at another HVAC on the services that we needed. He stayed in contact with us and explained everything that the technicians were going to do. The team came right in got to work and fixed issues caused by the shoddy work performed by 1st Estates Management and…
A fantastic company to work with. They are flexible, professional, and communicate well with clients. I would recommend them to anyone. My home has used them for a number of different services and would use them again in the event we need the services. All the techs are great and thorough at what they do.
Can’t speak highly enough about Justin and Jeremy. Both guys came and helped sort out the issues I was having. Definitely the company to go with.
Justin and Sean (Shawn?) were amazing. Their top concern was our satisfaction. Several mid install changes were accommodated and done with out hesitation. They stayed late until the job was done and everything was working perfectly. I have been in the field service industry for many years and would be proud to…
Scott was very professional and thorough. He was extremely patient and answered all of our questions and concerns. He made sure we were completely satisfied. We find him to be a very trustworthy and honest person. The technicians that did the installations of our Air conditioner and furnace were very professional…
Steve and his staff are excellent. Very professionally and you can tell they take pride in their work. I highly recommend them.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 294 | $37–$295 |
| A/C system maintenance | 188 | $39–$393 |
| HVAC system repair | 183 | $205–$942 |
| A/C system repair | 162 | $209–$793 |
| Heating system maintenance | 108 | $37–$251 |
| Repair HVAC | 100 | $224–$535 |
| Heating system repair | 76 | $161–$1.2k |
| Installation | 60 | $1.2k–$2.8k |
