How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%32+11.2Reliability 15%44+6.6Craft & service 20%90+18Value 10%63+6.3Momentum 8%95+7.6Track record 7%83+5.8Accountability 5%19+1Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCOREHenson Mechanical Heating Air and Plumbing
Atlanta, GA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 1,846 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and craft & service; weakest: accountability.
Reviews for your job
Customers hired Henson Mechanical Heating Air and Plumbing for 8 kinds of job.
Henson Mechanical Heating Air and Plumbing for HVAC system repair
Clear ✕All 191 Google reviews tagged “HVAC system repair” · showing 20
Haley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★After having HVAC issues, I reached out to Henson Mechanical and they were great to work with. Jake was personable, thorough, and explained everything clearly. He came back the next day to replace the part that was needed. Justin later followed up and was also kind and professional. I really appreciate the team…
Brian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★Every interaction with Henson Mechancal reps was superb. I had several techs because it was a complete system replacement. They all went above and beyond.
Helme13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★Henson Mechanical has always taken good care of our HVAC. They responded same day when we had a unit in the building that needed service. They do what they say they are going to do, reliable, professional and great to deal with. Thank you Henson y'all are amazing Update, 9/15/26. We had a leaking mini split staining…
Brenda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★Jake dud an awesome job of fixing my a/c at 9p.m. Was so nice and explained everything to me! Great company!
bw5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★One hour was on time and very professional. They are dedicated to solving the issue. Exemplifies personalized service with care.
Cora3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★He tried very hard to help me with my heating and air conditioning issues
JoAnn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★We just love Henson. They do such a great job serving our a/c units...and now they do plumbing too! Woodlake Baptist Church
Sydney5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★Caleb got the job done! Very friendly
NicoleLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★I was very pleased with the service. Both Jeremy and Scotty were friendly, helpful, and took the time to explain everything clearly. I really appreciated that I never felt pressured to move forward with the more expensive repair and was informed about the yearly membership. Both techs were honest and informative…
Jameelah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★Very informative clear understanding what need to be done going forward
Mic7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★Justin did a great job, on time, very polite and professional. Experience was good as an HVAC issue could be. Thanks Justin!!!
PamelaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★Quick, courteous and let know the root issue. It is ALWAYS a great experience working with them. They show up as quickly as possible when I need them and have some great service techs that get the job done and are wonderfully courteous
Rachel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★Our technicians name was Aaron. Not sure if that's the correct spelling. I didn't see his name on the list of technicians to choose for my review. Either way, he was absolutely the best that I could have hoped for. Professional, thorough and all around pleasant. He had the AC back on and working better than it did…
Vera3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★Aaron was technician that came out and was very nice knowledgeable answered my several questions and worked fast
Pleshette4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★He did a great job. He was professional, kept us updated on what he was doing and waited to make sure that the unit was working properly and blowing out cold air.
Crg2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★Great service! Dry knowledgeable
Michael11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★Sean from Henson got here very fast especially for 3:00 on a Sunday afternoon. Her got the A/C up and running on this 100 degree day.
Holly13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★Steve was awesome and a super nice guy. I have been doing business with them for over 6 years. Steve got my problem fixed.
Jhundphotos10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★Justin is the man. He’s who you want working on your hvac system. Appreciate you Justin!
DebraLocal Guide · 145 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★Sean came out this time and was very kind professional and courteous. Always a pleasure to work with this company
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 294 | $37–$292 |
| A/C system maintenance | 188 | $54–$441 |
| HVAC system repair | 183 | $192–$955 |
| A/C system repair | 162 | $209–$880 |
| Heating system maintenance | 108 | $54–$292 |
| Repair HVAC | 100 | $236–$840 |
| Heating system repair | 76 | $228–$1.6k |
| Installation | 60 | $1.1k–$2.8k |
