How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%32+11.2Reliability 15%44+6.6Craft & service 20%90+18Value 10%63+6.3Momentum 8%95+7.6Track record 7%83+5.8Accountability 5%19+1Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCOREHenson Mechanical Heating Air and Plumbing
Atlanta, GA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 1,846 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and craft & service; weakest: accountability.
Reviews for your job
Customers hired Henson Mechanical Heating Air and Plumbing for 8 kinds of job.
Henson Mechanical Heating Air and Plumbing for HVAC system repair
Clear ✕All 191 Google reviews tagged “HVAC system repair” · showing 40
After having HVAC issues, I reached out to Henson Mechanical and they were great to work with. Jake was personable, thorough, and explained everything clearly. He came back the next day to replace the part that was needed. Justin later followed up and was also kind and professional. I really appreciate the team…
Every interaction with Henson Mechancal reps was superb. I had several techs because it was a complete system replacement. They all went above and beyond.
Henson Mechanical has always taken good care of our HVAC. They responded same day when we had a unit in the building that needed service. They do what they say they are going to do, reliable, professional and great to deal with. Thank you Henson y'all are amazing Update, 9/15/26. We had a leaking mini split staining…
Jake dud an awesome job of fixing my a/c at 9p.m. Was so nice and explained everything to me! Great company!
One hour was on time and very professional. They are dedicated to solving the issue. Exemplifies personalized service with care.
He tried very hard to help me with my heating and air conditioning issues
We just love Henson. They do such a great job serving our a/c units...and now they do plumbing too! Woodlake Baptist Church
Caleb got the job done! Very friendly
I was very pleased with the service. Both Jeremy and Scotty were friendly, helpful, and took the time to explain everything clearly. I really appreciated that I never felt pressured to move forward with the more expensive repair and was informed about the yearly membership. Both techs were honest and informative…
Very informative clear understanding what need to be done going forward
Justin did a great job, on time, very polite and professional. Experience was good as an HVAC issue could be. Thanks Justin!!!
Quick, courteous and let know the root issue. It is ALWAYS a great experience working with them. They show up as quickly as possible when I need them and have some great service techs that get the job done and are wonderfully courteous
Our technicians name was Aaron. Not sure if that's the correct spelling. I didn't see his name on the list of technicians to choose for my review. Either way, he was absolutely the best that I could have hoped for. Professional, thorough and all around pleasant. He had the AC back on and working better than it did…
Aaron was technician that came out and was very nice knowledgeable answered my several questions and worked fast
He did a great job. He was professional, kept us updated on what he was doing and waited to make sure that the unit was working properly and blowing out cold air.
Great service! Dry knowledgeable
Sean from Henson got here very fast especially for 3:00 on a Sunday afternoon. Her got the A/C up and running on this 100 degree day.
Steve was awesome and a super nice guy. I have been doing business with them for over 6 years. Steve got my problem fixed.
Justin is the man. He’s who you want working on your hvac system. Appreciate you Justin!
Sean came out this time and was very kind professional and courteous. Always a pleasure to work with this company
Jake was very nice and professional and let me know what my system needed. He will send someone out to replace the filter and clean the coils next week but right now we have cold air flowing through our home after he replaced the capacitor. I am very thankful to Jake and Henson Mechsnical.
Kind and very professional. Will be out tomorrow to finish work.
Justin was Great! They worked with me. Showed up promptly and after hours. Found the problem getting the part and coming back next day. They was no up sale . They said this is what is wrong and that was it. Even the owner showed up after hours Just to check on it. They were the only one that answered the phone after…
Prompt and courteous, found the issue quickly, and was back running in minutes. Excellent & Super job!
Thank god for Justin showed up and fixed the problem in 10 minutes
Jake was excellent. He answered all my questions (I had many lol) was extremely personable, knowledgeable, and patient with me. I would recommend him and Henson to anyone moving forward
Same day service! In the middle of the Summer! Jake's superior customer service and knowledge was the icing on the cake. I believe Henson has found their next long term customer!
Getting our appointment scheduled and completed was seamless! Jake was timely, knowledgable, and polite. He had us up and running in no time.
Great customer service! I had an emergency repair at 8pm and they were at my home working within 1.5 hours! I'm so grateful for this company!
Called early morning and Sean was out there in no time at all. Worked very hard to get our air conditioning running. Henson Mechanical is now our place to go for our electrical and plumbing needs. My husband and I would definitely recommend this company. Thank you again Sean for hard work you did to get our unit running
Sean did a wonderful job for us today! He was very kind and professional! We couldn’t be more satisfied with the service and experience we have had with Henson heat and air! Lane and Christian installed a new unit for us and did an excellent job, start to finish! Jeremy followed up and did a thorough job also! We…
Happy to give 5 stars they had a lot to get done for our place whole new duct box our place is getting cooler for the first time in a long LONG TIME Justin was great his team mate was great aswell fair pricing too
Great customer service. He listen to the issues and got straight to business. Got it done very quick.
Sean did an awesome job!! Found the problem quickly and had it and a/c running in less than 30 minutes!! He’s a great communicator!!! Thank you Hanson!!
Prompt, Professional, Great Service
Quick repair.....I can't thank Justin enough....he noticed the problem and repaired it right away......ac is fixed
Scotty is very knowledgeable and a true expert. We have been happy and satisfied with his visits to service our HVAC.
Sean provided outstanding service from start to finish. He greeted me with a handshake, quickly diagnosed the issue, and took the time to show me exactly what was wrong. He also explained what caused the problem and why it happened. He was professional, knowledgeable, and courteous throughout the visit. Highly recommended.
Great job by Justin…. Timely and professional.
Amazing fast and friendly service at the beginning of a holiday weekend. We will be retuning!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 294 | $37–$292 |
| A/C system maintenance | 188 | $54–$441 |
| HVAC system repair | 183 | $192–$955 |
| A/C system repair | 162 | $209–$880 |
| Heating system maintenance | 108 | $54–$292 |
| Repair HVAC | 100 | $236–$840 |
| Heating system repair | 76 | $228–$1.6k |
| Installation | 60 | $1.1k–$2.8k |
