How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%63+4.5Craft & service penalty93−0.7Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREHenson Mechanical Heating Air and Plumbing
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #87Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 4.9★ from 1,846 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Henson Mechanical Heating Air and Plumbing for 8 kinds of job.
Henson Mechanical Heating Air and Plumbing for heating system installation
Clear ✕All 51 Google reviews tagged “Heating system installation”
I am a small business owner (A&T Plumbing Services). I built my business on excellent customer service and I really appreciate it when I receive the same treatment I give my customers. You get to see a company’s true colors when things don’t go right. Well that’s what happened with Steve over at Henson Mechanical.…
Very professional and determined to do the Job Rite. I was recommended from a friend about them And I would definitely recommend them to any one in need. Nice job fellas. Thank you from our family
THE company to choose for your HVAC and plumbing needs. Awesome company!
Scotty is an outstanding service technician. Very knowledgeable and always keeps you informed on what’s going on!! The BEST!!
Justin came late on a Friday, I loved that my problems were fixed before the weekend Update: Jake is great too
Lane Utley and Nick removed our old, faulty HVAC system and installed a new one. They were both very professional, courteous and respectful. They put down heavy cloths to protect our floors. And they kept us informed of what they were doing. We are very pleased with our new HVAC system and recommend One Hour Hearing…
Mr. Lane was efficient and professional in assisting me with a furnace installation and duct cleaning today.
I've met Justin, Jack, and the owner Steven and they treated me very kindly. I never felt pressured to use their company or services. Instead of sending a sales rep, Steven came to my home and spoke to me himself, he was very patient and made sure I understood what was going on. All I can say is they did a great…
This business has always been so on point with everything they do. They call and set up your appts before you even think of it. They remind you then they call. Their service people are so friendly. They are always great!
Very professional and great service as always.
Jeremy did a great job I’m very thankful for him. He fixed the problem with my AC thanks again Jeremy. Torestha Hardial
KJ was great. He answered all of my questions professionally. I especially liked when he showed me how to clean my coils.
This company trumps all heating and air companies in Ga! Wow! Incredible job on my installation and now services all of my maintenance. Reliable, trustworthy, punctual and everything in between. Hire them! You will not be disappointed!
Justin did an excellent job on my new HVAC installation and really professionalism and friendly…. Thank you
Heater was not working now it's working. Trent did a Good job. I will hire again when I need a complete system. I got a complete system a couple of months after having my old furnace repaired. Even though it cost me more than the estimate a couple months before I was told by Art that this was because of a system…
Art was the Salesman who sold us our units in 2021 and he really took care of us! He was as a friend who wanted the best for us from beginning to end! The guys who did our installation were great! We have no complaints and you can't go wrong using One Hour Heating and Air! (This one should have been posted last…
I had two new outside AC units installed a new furnace down stairs and new coil upstairs. I am pleased with the units thus far and the company would recommend them to family and friends.
Scotty was very professional and knowledgeable. Dr
Matt and Dennis did an amazing job replacing my heat system. They were both knowledgeable, professional and very nice. Any questions I had they answered. I will definitely use them again.
Steve was very professional and knowledgeable. He came the day before and walked me through the entire install, what to expect during the install, how the unit was going to be installed. He addressed any and all concerns that I had. On the day of the unit installation everything went as planned. Steve and his…
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Very, very professional, helpful and on time, I would definitely recommend this company.
10/19 - 10/21 - Art Scott saved us from overspending at another HVAC on the services that we needed. He stayed in contact with us and explained everything that the technicians were going to do. The team came right in got to work and fixed issues caused by the shoddy work performed by 1st Estates Management and…
Very professional team, knowledgeable and timely, replaced 3 hvac units in my home and all thermostats, provides check ups of units and impeccable customer service!
We have been using One hour heating and air for 2 years. This is the most professional, responsive, and honest company. The technicians are all so friendly and accommodating. We can’t say enough great things about this company!
Justin and Sean (Shawn?) were amazing. Their top concern was our satisfaction. Several mid install changes were accommodated and done with out hesitation. They stayed late until the job was done and everything was working perfectly. I have been in the field service industry for many years and would be proud to…
Art Scott was very helpful and professional
I have had a different person come to my house every time and every single one has been professional, courteous and pleasant. A great group of people and I love my new HVAC system
Scott was very professional and thorough. He was extremely patient and answered all of our questions and concerns. He made sure we were completely satisfied. We find him to be a very trustworthy and honest person. The technicians that did the installations of our Air conditioner and furnace were very professional…
I would definitely recommend them to family, friends, and neighbors.
Steve and his staff are excellent. Very professionally and you can tell they take pride in their work. I highly recommend them.
One Hour H&A is exceptional! They truly care about their customers. They take pride in a job well done and will do what it takes to get it right. They are professional, polite and honest. I highly recommend them!
Guys were very professional, knowledgeable, and hard working.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 294 | $37–$295 |
| A/C system maintenance | 188 | $39–$393 |
| HVAC system repair | 183 | $205–$942 |
| A/C system repair | 162 | $209–$793 |
| Heating system maintenance | 108 | $37–$251 |
| Repair HVAC | 100 | $224–$535 |
| Heating system repair | 76 | $161–$1.2k |
| Installation | 60 | $1.2k–$2.8k |
