How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%63+4.5Craft & service penalty93−0.7Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREHenson Mechanical Heating Air and Plumbing
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #87Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 4.9★ from 1,846 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Henson Mechanical Heating Air and Plumbing for 8 kinds of job.
Henson Mechanical Heating Air and Plumbing for install AC
Clear ✕All 57 Google reviews tagged “Install AC” · showing 40
Jeremy did a great job! Professional, to the point and got it done! No surprises!
Sean is great! I cannot recommend Henson strongly enough. They are the best you will find in the Loganville area.
Service by technician Justin was Phenomenal!!!!! Pinpoint the problem and within an hour everything was fixed. Thank You!!!!
I am a small business owner (A&T Plumbing Services). I built my business on excellent customer service and I really appreciate it when I receive the same treatment I give my customers. You get to see a company’s true colors when things don’t go right. Well that’s what happened with Steve over at Henson Mechanical.…
Very professional and determined to do the Job Rite. I was recommended from a friend about them And I would definitely recommend them to any one in need. Nice job fellas. Thank you from our family
THE company to choose for your HVAC and plumbing needs. Awesome company!
I cannot say enough about how professional, knowledgable, and friendly this company is. Every single person I interact with has been so kind and genuinely happy. The only comparison I can think of—and I mean this wholeheartedly—is the customer service you get at Disney World. The people that answer the phones (Robin…
When there is no word to describe the best job that you got, that is the feeling as a homeowner Finally someone who understands my needs, my financial capabilities and work an excellent job in a very short timeframe They also clean after themselves, include you in all steps and get your approval
Jake from Henson Mechanical did a fantasic job as always. He's always very pleasant to work with and very helpful. Recommand!!
Scotty is an outstanding service technician. Very knowledgeable and always keeps you informed on what’s going on!! The BEST!!
Justin came late on a Friday, I loved that my problems were fixed before the weekend Update: Jake is great too
Job well done ! Had a mini split installed and it works great! One Hour Heating & Air is your go to for all your HVAC needs! Great Job!
Lane Utley and Nick removed our old, faulty HVAC system and installed a new one. They were both very professional, courteous and respectful. They put down heavy cloths to protect our floors. And they kept us informed of what they were doing. We are very pleased with our new HVAC system and recommend One Hour Hearing…
I have not fully made a decision, however i am leaning heavily on using, ONE HOUR,heating&air conditioning services. Mr Art was excellent ,very professional in every way. My biggest problem is that due to coronavirus pandemic i suffered a great lost in business investments. Which left me with bad or no credit.
Phenomenal and personable service, we will continue to use the company!!
Very professional and great service as always.
I've used this company for a very long time. I've bought 2 furnaces from them for two different houses. They are always extremely professional and pleasant, friendly and knowledgeable. I will say that they always try to upsell and the furnaces were NOT cheap. But the service is top notch. Every technician I've had…
KJ was great. He answered all of my questions professionally. I especially liked when he showed me how to clean my coils.
This company trumps all heating and air companies in Ga! Wow! Incredible job on my installation and now services all of my maintenance. Reliable, trustworthy, punctual and everything in between. Hire them! You will not be disappointed!
This company was by far the most responsive and reasonably priced service we have found. We had an entire A/C replacement and could not be happier. Every person we interacted with was nice and personable. When deciding our best course of action for replacement i felt like the genuinely had our best interest at heart. Would 100% recommend to anyone.
Art was the Salesman who sold us our units in 2021 and he really took care of us! He was as a friend who wanted the best for us from beginning to end! The guys who did our installation were great! We have no complaints and you can't go wrong using One Hour Heating and Air! (This one should have been posted last…
Very satisfied with the professionalism and courteous interaction with installerst
Steve was very professional and knowledgeable. He came the day before and walked me through the entire install, what to expect during the install, how the unit was going to be installed. He addressed any and all concerns that I had. On the day of the unit installation everything went as planned. Steve and his…
10/19 - 10/21 - Art Scott saved us from overspending at another HVAC on the services that we needed. He stayed in contact with us and explained everything that the technicians were going to do. The team came right in got to work and fixed issues caused by the shoddy work performed by 1st Estates Management and…
Very professional team, knowledgeable and timely, replaced 3 hvac units in my home and all thermostats, provides check ups of units and impeccable customer service!
Very helpful. Fast & efficient!!! Thanks!!!!!! Thanks Jeremy!!!! Just in time for this summer heat!
After meeting with several companies we decided to go with One Hour to replace our AC units and it was mostly because of Art! He was professional, on time and took the time to explain the installation, warranties & financing without a bunch of BS. Plus One Hour had serviced our unit in the past and had done a great job.
Great, prompt service. Very polite and explained everything and all of my options. Plus, it was the day before Thanksgiving.
We have been using One hour heating and air for 2 years. This is the most professional, responsive, and honest company. The technicians are all so friendly and accommodating. We can’t say enough great things about this company!
Justin and Sean (Shawn?) were amazing. Their top concern was our satisfaction. Several mid install changes were accommodated and done with out hesitation. They stayed late until the job was done and everything was working perfectly. I have been in the field service industry for many years and would be proud to…
I have had a different person come to my house every time and every single one has been professional, courteous and pleasant. A great group of people and I love my new HVAC system
Scott was very professional and thorough. He was extremely patient and answered all of our questions and concerns. He made sure we were completely satisfied. We find him to be a very trustworthy and honest person. The technicians that did the installations of our Air conditioner and furnace were very professional…
I would definitely recommend them to family, friends, and neighbors.
I have been with this company for at least 5 years.. probably longer. They are very helpful and professional and really believe in taking care of their customers. My AC WENT OUT and they came out and fixed it right away. They service my hvac system to keep my home running smoothly. I recently got the UV ray…
We have used One Hour for our church and our home and have always been completely satisfied with the quality of work that they do. They are professional, personable, and knowledgeable! You won't go wrong with One Hour Heating and Air Conditioning!
Professional on time and gave good advice was very please with his recommendations.
Jeremy was doing great work and my wife was very pleased with the job and our home is warmer than before thank you so much for the great work on my house.
Steve and his staff are excellent. Very professionally and you can tell they take pride in their work. I highly recommend them.
One Hour H&A is exceptional! They truly care about their customers. They take pride in a job well done and will do what it takes to get it right. They are professional, polite and honest. I highly recommend them!
Guys were very professional, knowledgeable, and hard working.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 294 | $37–$295 |
| A/C system maintenance | 188 | $39–$393 |
| HVAC system repair | 183 | $205–$942 |
| A/C system repair | 162 | $209–$793 |
| Heating system maintenance | 108 | $37–$251 |
| Repair HVAC | 100 | $224–$535 |
| Heating system repair | 76 | $161–$1.2k |
| Installation | 60 | $1.2k–$2.8k |
