How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%63+4.5Craft & service penalty93−0.7Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREHenson Mechanical Heating Air and Plumbing
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #87Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 4.9★ from 1,846 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Henson Mechanical Heating Air and Plumbing for 8 kinds of job.
Henson Mechanical Heating Air and Plumbing for install thermostat
Clear ✕All 50 Google reviews tagged “Install thermostat”
Justin Smith was courteous and professional during the process of getting the problem taken care of.
Getting our appointment scheduled and completed was seamless! Jake was timely, knowledgable, and polite. He had us up and running in no time.
The service I received today from Henson mechanical service today I rate as excellent, professional and a very friendly tech by the name Nick Walker
I am a small business owner (A&T Plumbing Services). I built my business on excellent customer service and I really appreciate it when I receive the same treatment I give my customers. You get to see a company’s true colors when things don’t go right. Well that’s what happened with Steve over at Henson Mechanical.…
THE company to choose for your HVAC and plumbing needs. Awesome company!
One hour air has taken care of my HVAC needs for several years. They are good. Jake did a great job today. He explained everything to me. He gave me four different options to choose from for a new furnace.
Great service, Jake replaced a motor of the ac unit. He checked everything was working properly and didn’t leave until the temperature of the house was down to where needed to be.
I have not fully made a decision, however i am leaning heavily on using, ONE HOUR,heating&air conditioning services. Mr Art was excellent ,very professional in every way. My biggest problem is that due to coronavirus pandemic i suffered a great lost in business investments. Which left me with bad or no credit.
Jeremy did a great job overall. And told us what was wrong step by step... They got our business....
Phenomenal and personable service, we will continue to use the company!!
Very professional and great service as always.
Install new thermostat and replaced a capacitor.
Jeremy did a great job I’m very thankful for him. He fixed the problem with my AC thanks again Jeremy. Torestha Hardial
KJ was great. He answered all of my questions professionally. I especially liked when he showed me how to clean my coils.
This company trumps all heating and air companies in Ga! Wow! Incredible job on my installation and now services all of my maintenance. Reliable, trustworthy, punctual and everything in between. Hire them! You will not be disappointed!
Heater was not working now it's working. Trent did a Good job. I will hire again when I need a complete system. I got a complete system a couple of months after having my old furnace repaired. Even though it cost me more than the estimate a couple months before I was told by Art that this was because of a system…
Art was the Salesman who sold us our units in 2021 and he really took care of us! He was as a friend who wanted the best for us from beginning to end! The guys who did our installation were great! We have no complaints and you can't go wrong using One Hour Heating and Air! (This one should have been posted last…
Matt was very Professional and expedited service, definitely recommended!
Scotty was very professional and fast. He patiently explain everything that was wrong and what need to be fix to address the issue. Definitely recommend this company for any A/C maintenance or repairs.
Jack was very professional,knowledgeable awesome highly recommended.
10/19 - 10/21 - Art Scott saved us from overspending at another HVAC on the services that we needed. He stayed in contact with us and explained everything that the technicians were going to do. The team came right in got to work and fixed issues caused by the shoddy work performed by 1st Estates Management and…
Good Guys great techs I would recommend one hour heating air because I feel they're honest reliable and professional!!!!
Very professional team, knowledgeable and timely, replaced 3 hvac units in my home and all thermostats, provides check ups of units and impeccable customer service!
He did a great job explaining to the contractor and the customer in a very knowledgeable and professional way we we will definitely be using this company again because Art Scott made a great impression on us
Justin and Sean (Shawn?) were amazing. Their top concern was our satisfaction. Several mid install changes were accommodated and done with out hesitation. They stayed late until the job was done and everything was working perfectly. I have been in the field service industry for many years and would be proud to…
I have had a different person come to my house every time and every single one has been professional, courteous and pleasant. A great group of people and I love my new HVAC system
Thanks Scotty!! Very Professional and Knowledgeable!
Scott was very professional and thorough. He was extremely patient and answered all of our questions and concerns. He made sure we were completely satisfied. We find him to be a very trustworthy and honest person. The technicians that did the installations of our Air conditioner and furnace were very professional…
Fast and reliable.
I would definitely recommend them to family, friends, and neighbors.
Art is fantastic! He’s thorough, professional, and explains the nuances of HVAC system as well as the expected results. You know exactly what to expect after consulting with him. I highly recommend.
Jeremy was doing great work and my wife was very pleased with the job and our home is warmer than before thank you so much for the great work on my house.
Steve and his staff are excellent. Very professionally and you can tell they take pride in their work. I highly recommend them.
One Hour H&A is exceptional! They truly care about their customers. They take pride in a job well done and will do what it takes to get it right. They are professional, polite and honest. I highly recommend them!
Guys were very professional, knowledgeable, and hard working.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 294 | $37–$295 |
| A/C system maintenance | 188 | $39–$393 |
| HVAC system repair | 183 | $205–$942 |
| A/C system repair | 162 | $209–$793 |
| Heating system maintenance | 108 | $37–$251 |
| Repair HVAC | 100 | $224–$535 |
| Heating system repair | 76 | $161–$1.2k |
| Installation | 60 | $1.2k–$2.8k |
