Experts Reviews · Company report
Herbi-Systems logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Herbi-Systems

Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 67 lawn care services · 4.8★ from 1,249 Google reviews

Report card

Percentile vs other lawn care services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Herbi-Systems is better than 81% of lawn care services.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Herbi-Systems is better than 82% of lawn care services.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Herbi-Systems is better than 92% of lawn care services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Herbi-Systems is better than 100% of lawn care services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Herbi-Systems is better than 100% of lawn care services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Herbi-Systems is better than 100% of lawn care services.A
100

Reviews for your job

Customers hired Herbi-Systems for 7 kinds of job.

Herbi-Systems for lawn pest control

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.80
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Lawn pest control”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 16

All 80 Google reviews tagged “Lawn pest control” · showing 20

ScottLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Good solid results last year and the year before. Expect nothing less this year.

Weed controlLawn pest control+ Responsiveness+ Punctuality+ Quality
StephanieLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Thank you Herbi System for helping to make our lawn look beautiful. Our Technician (Rod) is very personable and knowledgeable about what is needed and we appreciate that.

Weed controlLawn pest control+ Quality+ Professionalism
DarinLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We have been struggling with our front lawn ever since we had to replace our sewer line. We just couldn't get the grass to come back and the weeds seem to be taking over. I finally pulled the trigger and hired Herbi-Systems to see what they can do and within a couple weeks we noticed a huge improvement in our lawn.…

Grass seedingWeed controlLawn pest control+ Responsiveness+ Quality
beckyLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

My grass, bushes and flower beds look great! Thank you for great service and fair prices. I have been a customer for many years.

Weed controlLawn pest control
Scott7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very professional. Does not bat an eye if I ask for a retreatment. Irrigation also great.

Irrigation system repair & maintenanceWeed controlLawn pest control+ Responsiveness+ Punctuality+ Quality
MeganLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

My lawn is gorgeous and has been ever since we started using this service 3 years ago. I don't even have to think about it. The show up treat and leave. We use them for the front and the back. My gate is always closed after they leave. I cannot say enough about the ease of this service.

Lawn pest control+ Responsiveness+ Punctuality+ Quality
Chuck8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

With Herbi-Systems my lawn is looking good. The technician who stops by every few weeks is polite and knowledgeable. I am very pleased.

Weed controlLawn pest control+ Responsiveness+ Punctuality+ Quality
CarolynLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Delivers services in a timely manner. Always touches base to ascertain whether or not I am satisfied with service. Provides clear and concise feedback regarding lawn issues and treatment.

Weed controlLawn pest control+ Responsiveness+ Punctuality+ Quality
PhillipLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Andrew Cupples did an amazing job on our lawn treatment and our tree & shrub treatment. He did more in 2 visits than our previous lawn care company did in 5 years. We are really, really happy and excited that we are finally getting great service. Things are looking so much better already and will only get better and better. Thank you herbi-systems.

Lawn pest controlWeed controlYard work+ Responsiveness+ Punctuality+ Quality
ShalondaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I am still pleased with Herbi System. A staff member always call/email me prior to my scheduled maintenance appointment for a reminder. My yards look really nice.

Lawn pest controlWeed control+ Responsiveness+ Punctuality+ Quality
Jackie15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

John takes excellent care of our lawn.

Lawn pest controlWeed control+ Responsiveness+ Punctuality+ Quality
TinaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Been using over 20 years and always happy!!

Lawn pest controlWeed control+ Responsiveness+ Punctuality+ Quality
Susan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The very best!

Irrigation system repair & maintenanceLawn pest controlWeed control
Linda12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

They are always on time and have excellent customer service.

Lawn pest controlWeed control+ Quality+ Professionalism
Rachel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The techs will do whatever they can to see that you're satisfied. They are very thoughtful even when you complain.

Lawn pest controlGrass seedingWeed control+ Responsiveness+ Punctuality+ Quality
Kay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used Herbi-Systems for about 23 years for lawn care and more recently for irrigation services. Absolutely the best!!!!

Irrigation system repair & maintenanceLawn pest controlWeed control
Stephen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★

A little conflicted with this review.... A couple years back I would've given the company a 5-star rating. However, over the past 12 months it has become increasingly difficult to communicate with them. My front yard was great before they began spraying and for a year or so it continued to look about the same. My…

Lawn pest controlGrass seedingWeed control− Responsiveness− Quality
Jolene14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

There has never been a disappointment from any aspect of the service. The timelines is unquestionable. The service gentleman is courteous and the work provides us with a beautiful lawn.

Lawn pest control+ Responsiveness+ Punctuality+ Quality
Carole3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always on time and so trustworthy. Rod has been our service man for years and they don't get any better than him. If he sees a problem, he lets me know right away because he knows how important my yard is to me. He saw army worms a year or so ago and took care of them before they could destroy my yard. If I have a…

Lawn pest controlWeed control+ Responsiveness+ Punctuality+ Quality
DeniseLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Love their lawn pest control department. Have been trying to use them for lawn irrigation sine earlier this year. called to request a restart and have had nothing but negativity. Don't use them for irrigation unless you want no call backs and no way to get an appointment date until they get good a ready to do it…

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 76%Overpriced 1%Not sure 2%

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