GATE INSTALLATION · FRANKLIN, TN
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%48+16.8Reliability 15%33+5Craft & service 20%21+4.2Value 10%22+2.2Momentum 8%13+1Track record 7%38+2.7Accountability 5%13+0.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%48+16.8Reliability 15%33+5Craft & service 20%21+4.2Value 10%22+2.2Momentum 8%13+1Track record 7%38+2.7Accountability 5%13+0.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCOREHeron Building Co - Fence Company
Better than 10% of gate installation · #18 of 20
4.9★74 Google reviewsGoogle star rating as shown on Google Maps.
4.85★last 12 monthsAverage stars on reviews from the last 12 months only.
2.4%1–2★ in 2 yrs (avg 1.2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
0%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Heron Building Co - Fence Company for dog fence installation
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 2 Google reviews tagged “Dog fence installation”
★★★★★ Lisa · Edited 2 months ago
Exceptional work building my fence by Chris and Kevin with Heron Building co. They had to trouble shoot uneven ground in my yard and kept me in the loop on all things. The work was performed quickly and efficiently. I recommend this company for the stellar customer service and workmanship.
Great priceDog fence installationWood fence installation
★★★★★ Laurie · 3 months ago
Great job! Chris and Kevin even worked through the heatwave to get it done!!!
Dog fence installation
vs category
Blue = Heron, grey = gate installation average
Rating over time
Price
Not enough reviews with a price yet.
Great price 24%Reasonable 76%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%48+16.8Reliability 15%33+5Craft & service 20%21+4.2Value 10%22+2.2Momentum 8%13+1Track record 7%38+2.7Accountability 5%13+0.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
48
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
33
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
21
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
22
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
13
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
38
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
13
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+9 / −0
Professionalism
+10 / −0
Responsiveness
+10 / −0
Punctuality
+8 / −0
Value
+7 / −0
