GATE INSTALLATION · FRANKLIN, TN
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%48+16.8Reliability 15%33+5Craft & service 20%21+4.2Value 10%22+2.2Momentum 8%13+1Track record 7%38+2.7Accountability 5%13+0.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%48+16.8Reliability 15%33+5Craft & service 20%21+4.2Value 10%22+2.2Momentum 8%13+1Track record 7%38+2.7Accountability 5%13+0.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCOREHeron Building Co - Fence Company
Better than 10% of gate installation · #18 of 20
4.9★74 Google reviewsGoogle star rating as shown on Google Maps.
4.85★last 12 monthsAverage stars on reviews from the last 12 months only.
2.4%1–2★ in 2 yrs (avg 1.2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
0%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Heron Building Co - Fence Company for fence installation
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “Fence installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 4 Google reviews tagged “Fence installation”
Jared5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★Chris and Kevin Did a fantastic job on my fence. They worked fast and efficiently and we really appreciate the work they did. I would highly recommend Heron Fence. They followed through with a thorough plan great customer service!
Reasonable priceWood fence installationFence installation
Marty6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★Jake, Chris and Kevin, thank you! My fence was literally just finished today and has already received so many compliments from my neighbors. Chris and Kevin worked so hard in the sun and heat, and in confined areas, and never lost their happy dispositions. They were committed to delivering a quality product and…
Reasonable priceCustom fence constructionPrivacy fence installationWood fence installation
Jonathan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★Loved work with Heron Building Co! Jake was on it and we felt super served and Chris did a great job on the build and the walk through after he was finished to make sure we were satisfied! Great overall experience!
Reasonable priceFence designCustom fence constructionWood fence installation
Bryce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★Jake was wonderful to work with from start to finish! We love our fence!
Great priceWood fence installationFence installation
vs category
Blue = Heron, grey = gate installation average
Rating over time
Price
Not enough reviews with a price yet.
Great price 24%Reasonable 76%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%48+16.8Reliability 15%33+5Craft & service 20%21+4.2Value 10%22+2.2Momentum 8%13+1Track record 7%38+2.7Accountability 5%13+0.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
48
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
33
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
21
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
22
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
13
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
38
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
13
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+9 / −0
Professionalism
+10 / −0
Responsiveness
+10 / −0
Punctuality
+8 / −0
Value
+7 / −0
