GATE INSTALLATION · FRANKLIN, TN
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%48+16.8Reliability 15%33+5Craft & service 20%21+4.2Value 10%22+2.2Momentum 8%13+1Track record 7%38+2.7Accountability 5%13+0.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%48+16.8Reliability 15%33+5Craft & service 20%21+4.2Value 10%22+2.2Momentum 8%13+1Track record 7%38+2.7Accountability 5%13+0.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCOREHeron Building Co - Fence Company
Better than 10% of gate installation · #18 of 20
4.9★74 Google reviewsGoogle star rating as shown on Google Maps.
4.85★last 12 monthsAverage stars on reviews from the last 12 months only.
2.4%1–2★ in 2 yrs (avg 1.2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
0%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Heron Building Co - Fence Company for gardening services
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Gardening services”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
All 3 Google reviews tagged “Gardening services”
alanLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
We used Heron to get our house ready right before a sell. They got our yard into incredible shape - helping replace old rotten fencing, built an outdoor step, and spruced up the yard. The team was on-time, professional, cleaned everything up behind them, and were a great value. They went ABOVE and BEYOND - noticing…
Gardening servicesLandscape designLandscaping maintenance+ Responsiveness+ Punctuality+ Quality
Paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Heron has been great to work with! I have a very large and complicated lawn so I was a little worried to use another lawn care service after I had a bad experience with my last one. Heron was very professional and responsive and my property has never looked better. I will definitely use Heron from now on.
Garden designGardening servicesLandscaping maintenance+ Responsiveness+ Punctuality+ Quality
Emily2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
My husband and I use Heron and they do an incredible job! Great communication through the whole process, I would definitely recommend. ⭐️⭐️⭐️⭐️⭐️
Gardening servicesLawn landscapingGrass seeding+ Responsiveness+ Quality+ Professionalism
vs category
Blue = Heron, grey = gate installation average
Rating over time
Price
Not enough reviews with a price yet.
Great price 24%Reasonable 76%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%48+16.8Reliability 15%33+5Craft & service 20%21+4.2Value 10%22+2.2Momentum 8%13+1Track record 7%38+2.7Accountability 5%13+0.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
48
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
33
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
21
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
22
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
13
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
38
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
13
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+9 / −0
Professionalism
+10 / −0
Responsiveness
+10 / −0
Punctuality
+8 / −0
Value
+7 / −0
