Experts Reviews · Company report
Heron Building Co - Fence Company logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%48+16.8Reliability 15%33+5Craft & service 20%21+4.2Value 10%22+2.2Momentum 8%13+1Track record 7%38+2.7Accountability 5%13+0.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE

Heron Building Co - Fence Company

Franklin, TN · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 20 gate installation · 4.9★ from 74 Google reviews

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Report card

Percentile vs other gate installation (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and track record; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Heron Building Co - Fence Company is better than 48% of gate installation.C
48
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Heron Building Co - Fence Company is better than 33% of gate installation.D
33
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Heron Building Co - Fence Company is better than 21% of gate installation.D
21
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Heron Building Co - Fence Company is better than 22% of gate installation.D
22
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Heron Building Co - Fence Company is better than 13% of gate installation.F
13
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Heron Building Co - Fence Company is better than 38% of gate installation.D
38
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Heron Building Co - Fence Company is better than 13% of gate installation.F
13

Reviews for your job

Customers hired Heron Building Co - Fence Company for 8 kinds of job.

Heron Building Co - Fence Company for custom fence construction

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Custom fence construction”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Custom fence construction”

★★★★★ Marty · 4 months ago

Jake, Chris and Kevin, thank you! My fence was literally just finished today and has already received so many compliments from my neighbors. Chris and Kevin worked so hard in the sun and heat, and in confined areas, and never lost their happy dispositions. They were committed to delivering a quality product and…

Reasonable priceCustom fence constructionPrivacy fence installationWood fence installation
★★★★★ Jonathan · 9 months ago

Loved work with Heron Building Co! Jake was on it and we felt super served and Chris did a great job on the build and the walk through after he was finished to make sure we were satisfied! Great overall experience!

Reasonable priceFence designCustom fence constructionWood fence installation
★★★★★ Wes · 10 months ago

Jake & Heather are a fantastic team! They helped us design, build and install a brand new gated entry to our home with the upmost level of knowledge, skill and professionalism. As an added bonus, not only did they knock the entire project out of the park, they are some of the nicest folks on the planet to work with.…

Reasonable priceCustom fabricationFence designAutomatic gate installation & repairs
★★★★★ PB&Julia · 10 months ago

We thought we had exhausted all resources to find a fence company in middle TN who was not only willing to do our fence design but also someone who would commit to our requested level of detail. Could any be more ecstatic to meet and work Jake and his team. They not only completed our fence in just a few days (179…

Fence designCustom fence constructionWood fence installation
★★★★★ Joseph · 6 months ago

Rating only, no written review.

Reasonable priceCustom fence construction

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 76%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Aluminum fence installation9—
Wood fence installation9—
Custom fence construction5—
Fence installation4—
Fence design4—
Gardening services3—
Grass seeding3—
Dog fence installation2—

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