Analyzing 5,593,2735.6M ReviewsFor 15,23215.2K Experts

Experts Reviews · Company report
Heron Building Co - Fence Company logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%48+16.8Reliability 15%33+5Craft & service 20%21+4.2Value 10%22+2.2Momentum 8%13+1Track record 7%38+2.7Accountability 5%13+0.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE

Heron Building Co - Fence Company

Franklin, TN · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 20 gate installation · 4.9★ from 74 Google reviews

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Report card

Percentile vs other gate installation (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and track record; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Heron Building Co - Fence Company is better than 48% of gate installation.C
48
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Heron Building Co - Fence Company is better than 33% of gate installation.D
33
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Heron Building Co - Fence Company is better than 21% of gate installation.D
21
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Heron Building Co - Fence Company is better than 22% of gate installation.D
22
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Heron Building Co - Fence Company is better than 13% of gate installation.F
13
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Heron Building Co - Fence Company is better than 38% of gate installation.D
38
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Heron Building Co - Fence Company is better than 13% of gate installation.F
13

Reviews for your job

Customers hired Heron Building Co - Fence Company for 8 kinds of job.

Heron Building Co - Fence Company for gardening services

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Gardening services”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 3 Google reviews tagged “Gardening services”

alanLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We used Heron to get our house ready right before a sell. They got our yard into incredible shape - helping replace old rotten fencing, built an outdoor step, and spruced up the yard. The team was on-time, professional, cleaned everything up behind them, and were a great value. They went ABOVE and BEYOND - noticing…

Gardening servicesLandscape designLandscaping maintenance+ Responsiveness+ Punctuality+ Quality
Paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Heron has been great to work with! I have a very large and complicated lawn so I was a little worried to use another lawn care service after I had a bad experience with my last one. Heron was very professional and responsive and my property has never looked better. I will definitely use Heron from now on.

Garden designGardening servicesLandscaping maintenance+ Responsiveness+ Punctuality+ Quality
Emily2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My husband and I use Heron and they do an incredible job! Great communication through the whole process, I would definitely recommend. ⭐️⭐️⭐️⭐️⭐️

Gardening servicesLawn landscapingGrass seeding+ Responsiveness+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 76%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Aluminum fence installation9—
Wood fence installation9—
Custom fence construction5—
Fence installation4—
Fence design4—
Gardening services3—
Grass seeding3—
Dog fence installation2—

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