Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Customers frequently cite punctuality, clear communication, and reasonable pricing as key aspects of the drainage and plumbing services provided. Many reviewers highlight the professional demeanor of the staff and their ability to resolve issues like leaks and toilet repairs quickly. However, a small number of low-star reviews describe instances where technicians failed to return after an initial visit or did not show up at all, citing a lack of follow-up communication.
Data from Google, last updated November 8, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
139 Google reviews we collected
Phrases our text analysis found in 109 written reviews
How often each topic comes up in the written reviews
We read 109 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very professional and knowledgeable about our plumbing needs.”
“He completed the job quickly and took the time to explain what he had done.”
“I highly recommend this company for your plumbing needs.”
“Amazing service, came out past normal business hours to find the source of our emergency leak.”
“I've used other companies,and I wasn't satisfied with the work and they didn't solve my issues.”
“They were very respectful of the home, offered to help clean up, and provided the service at a great price.”
“Communication throughout your whole process is phenomenal .”
“I now know who to call when it comes to honest people.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Herrington's Drain Cleaning & Backflow Masters for 3 kinds of job. Pick one to see what they paid and said.
Very professional and knowledgeable about our plumbing needs. We will only use this company going forward.
Excellent work…. Great friendly personality! Goes above and beyond! Will definitely recommend and use this company.
Jared was very professional and courteous. He completed the job quickly and took the time to explain what he had done. I highly recommend him
This company is top notched. Communication throughout your whole process is phenomenal . I highly recommend this company for your plumbing needs.
This company fixed my water leak coming from my property. They made it hassle free & gave me peace of mind with a nice warranty. They were prompt & professional, I reached out yesterday evening & they made time to complete the job today for me. Highly recommend and will be doing business with them again!
Jared, at Herrington's Drain Cleaning and Back Flow, is great. He will always come to the rescue no matter how busy he is. There's nothing to great or too small, he can fix it all...and I've seen him do it, from the business side, all the way to my own personal life plumbing issues. Thanks Jared!
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 4 | $248–$593 |
| Plumbing pipe repair | 3 | $353–$1.4k |
| Plumbing leak repair | 2 | $248–$793 |
4.9 ★★★★★ 139 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Very professional and knowledgeable about our plumbing needs. We will only use this company going forward.
Excellent work…. Great friendly personality! Goes above and beyond! Will definitely recommend and use this company.
Jared was very professional and courteous. He completed the job quickly and took the time to explain what he had done. I highly recommend him
This company is top notched. Communication throughout your whole process is phenomenal . I highly recommend this company for your plumbing needs.
Great service and employee
Great service!
This company fixed my water leak coming from my property. They made it hassle free & gave me peace of mind with a nice warranty. They were prompt & professional, I reached out yesterday evening & they made time to complete the job today for me. Highly recommend and will be doing business with them again!
Jared, at Herrington's Drain Cleaning and Back Flow, is great. He will always come to the rescue no matter how busy he is. There's nothing to great or too small, he can fix it all...and I've seen him do it, from the business side, all the way to my own personal life plumbing issues. Thanks Jared!
They came in found the issue immediately. Was very professional and quick. Septic tank is now fixed and my yard isn’t flooding anymore. Definitely would recommend to anyone. Was even surprised to see we had the same last name. No relation though lol
Responded quickly and fixed our toilet in a timely fashion. Very professional & courteous! We are very happy with the service & will definitely recommend as well as use again for any other issues. Reasonable pricing.
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Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
