Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Customers frequently praise the company for punctual arrivals, clear communication, and fair pricing for services like leak detection, water heater replacement, and gas line installation. Technicians are described as professional and knowledgeable, often explaining options and cleaning up thoroughly after completing work. However, some reviewers criticize the high costs associated with specific jobs, such as attic water heater installations, and note dissatisfaction with the fee required for initial estimates.
Data from Google, last updated November 8, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
129 Google reviews we collected
Phrases our text analysis found in 104 written reviews
Price verdicts customers left with their Google review
Middle half of what 40 customers paid ($114–$796) · gold mark = category median.
How often each topic comes up in the written reviews
We read 104 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Bobby came out on time, was very nice, determined there was no leak, and he didn’t even charge me for the inspection.”
“He arrived on time, was courteous and professional from the start, and took the time to explain exactly what was going on with our rocking toilet befo…”
“Bobby showed up way ahead of time, great service, great attitude, great price and completed the job in less than 15 minutes.”
“I would definitely recommend them to anyone needing reliable plumbing services!”
“The pricing was fair and transparent, with no surprises.”
“I needed an estimate to run an extra waterline to the back of my property off the Main, I asked if there was a fee to come out and give me an estimate.”
“…was courteous and professional from the start, and took the time to explain exactly what was going on with our rocking toilet before doing any work.…”
“These guys were very transparent and genuine and they went to great lengths to help me out even when it wasn’t their job.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Superior Plumbing for 8 kinds of job. Pick one to see what they paid and said.
Bobby was awesome and very knowledgeable. He handled our needs for plumbing well and if we have plumbing needs in the future we plan to reach out. Thank you for sending him and give that man a raise along with the bonus.
Bobby showed up way ahead of time, great service, great attitude, great price and completed the job in less than 15 minutes.
Michael was absolutely incredible. He was thorough with the job, talked us through his thoughts and what he was doing. Incredible job done, kind, and honest. Will definitely call them again with any future problems and recommend them to others.
These guys are phenomenal. I called them on a Tuesday to run a natural gas line on my generator so I can run off of natural gas instead of me having to use gas bottles or propane tanks and they got everything done in one day. I will be recommending them too. Everyone couldn’t be more happy.
Bobby Gay was quick to respond and easy to work with. His concern was what worked best for me. He explained my options and worked with me to complete the job at the best price.
Bobby was very professional and so nice. He arrived promptly within the scheduled timeframe, fixed what has been a hassle for quite some time, and even showed my daughter exactly what he fixed. Thank you Bobby, you’re the true definition of MVP 💪🏼
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 21 | $239–$680 |
| Plumbing pipe repair | 18 | $353–$1.4k |
| Plumbing leak detection | 10 | $205–$630 |
| Water heater installation | 8 | $1.2k–$2.5k |
| Faucet repair | 6 | $228–$585 |
| Drain cleaning | 6 | $248–$593 |
| Shower installation | 5 | — |
| Plumbing leak repair | 4 | $248–$793 |
4.9 ★★★★★ 129 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Let me know he was coming earlier than appointment, which I appreciate appreciated
Bobby was very nice and did a great job. I’m glad my leak has been fixed!
Bobby was awesome and very knowledgeable. He handled our needs for plumbing well and if we have plumbing needs in the future we plan to reach out. Thank you for sending him and give that man a raise along with the bonus.
Mikee is the Best ever, thank you so much ! Will call again in the future!
Bobby showed up way ahead of time, great service, great attitude, great price and completed the job in less than 15 minutes.
Mr. Bobby was excellent and professional!
My water bills have been insane, and the city said it must be a leak on my side. I was scared to call a plumber because I thought leak testing would be super expensive…not to mention the repairs. Bobby came out on time, was very nice, determined there was no leak, and he didn’t even charge me for the inspection. I only wish I’d called months ago!
Thank you for trusting Superior Plumbing with your plumbing repair!
I had a great experience with Superior Plumbing! Michael was professional, courteous, and did an excellent job fixing my rocking toilet in the bathroom. He took care of the issue, and I’m very pleased with the service provided. It’s always a relief to have someone who knows what they’re doing and gets the job done right! Thank you, Michael, and Superior Plumbing, for the excellent service. I would definitely recommend them to anyone needing reliable plumbing services!
Thank you for trusting Superior Plumbing with your plumbing repair!
I can't say enough good things about Superior Plumbing and especially our technician, Michael. He arrived on time, was courteous and professional from the start, and took the time to explain exactly what was going on with our rocking toilet before doing any work. Michael was knowledgeable, efficient, and clearly takes pride in his work. He fixed the problem quickly. Left the work area spotless, and made sure everything was working perfectly before he left. The pricing was fair and transparent, with no surprises. It's rare to find a company that combines real expertise with genuine customer care. Thank you, Michael, and the whole Superior Plumbing team! I'll definitely be calling you again and recommending you to friends and family.
Thank you for trusting Superior Plumbing with your plumbing repair!
Awesome service! Highly recommend.. Found and fixed the issue immediately.
Thank you for trusting Superior Plumbing with your plumbing repair!
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
