Lawn care service · Berkley, MI · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%66+36Reliability 24%57+13.8Value 14%86+12.2Replies to reviews 7%86+6.1Craft & service penalty84−1.6Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#163 of 186 wildlife removal servicesiPosition by Experts Score among all companies we track in this category. · better than 12%
4.6★★★★★517 Google reviews · 24 photos
82%five-star reviews
4.72★last 12 monthsiAverage stars on reviews from the last 12 months only.
5.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Hersch's Lawn and Tree Spray 4.6 out of 5 based on 517 reviews, with the owner responding to 85% of them. Customers frequently praise the punctuality, thoroughness, and professional communication of the technicians during lawn fertilization and spray applications. Recurring criticisms involve a lack of advance notification for visits, missed areas during application, and instances where specific customer instructions regarding spray restrictions were not followed.
Google rating: 4.6 out of 5 from 517 reviews (82% five-star).
Reviews on this page: 517 Google reviews (277 with written comments, 14 with photos).
Owner responses: the business replied to 85% of reviews.
Most recent review: October 31, 2026.
Service: Wildlife serving Berkley, Michigan.
Data from Google, last updated November 1, 2026.
Score profile vs other wildlife removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Hersch's Lawn and Tree SprayWildlife Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hersch's Lawn and Tree Spray: 66/100 on this factor. Category median: 93.B
66
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hersch's Lawn and Tree Spray: 57/100 on this factor. Category median: 90.C
57
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hersch's Lawn and Tree Spray: 84/100 on this factor. Category median: 97.A
84
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hersch's Lawn and Tree Spray: 86/100 on this factor. Category median: 100.A
86
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hersch's Lawn and Tree Spray: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hersch's Lawn and Tree Spray: 86/100 on this factor. Category median: 88.A
86
Bar = this company · dark tick = category median.
Star ratings
517 Google reviews we collected
4.6of 5
5 stars42382%
4 stars377%
3 stars143%
2 stars61%
1 star377%
Praise vs complaints
Phrases our text analysis found in 277 written reviews
88%praise
Praise22588%
Complaints3212%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price5825%
Reasonable16169%
Overpriced52%
Not sure115%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results7730%
Staff & attitude7529%
Would recommend3112%
Speed & response239%
Price & value208%
Communication197%
Honesty & trust125%
What customers talk about
We read 277 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Denzel did a great job thank you Hersch’s has turned our shabby looking grass into a healthy lawn”
“However in the last 2 years I have had the worst service ever.”
“Leonard was respectful of our neighbors and took care of our lawn.”
“Their first customer service rep was very polite in discussing it, while the second person was quite rude.”
“I would highly recommend Hersch's for your lawn care needs.”
“I've worked with this company for many many years and always had great quality service and highly recommended this company.”
“On time and very convenient, the job is done with satisfied service.”
“The prices are very reasonable and some are wholesale prices.”
“Not worth it in my opinion - everyone at the office is very nice but the employees that actually do the spray do not care at all.”
“With our dog recovering from cancer we do not fertilize backyard, which i explained to him.”
“I trust them to do their job, as I have no idea to what they are doing.”
“These people are dishonest and their entire billing practice is a trap.”
People customers mention
Robert4 reviews
Job3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Hersch's Lawn and Tree Spray for 4 kinds of job. Pick one to see what they paid and said.
When we signed up with your service to do our yard, you agreed that you would NOT spray the yard. No matter how many times we have reached out about this, not once has your company listened. My wife is very sensitive to the spray, and has been sick since the spring, partly due to this. We will NEVER use your service again.
OverpricedWeed control
MMichaelLocal Guide · 64 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
Technician today Oct. 30. . Did an excellent job..covering all areas of lawn fertilization . Kudos to him. Very excellent
Reasonable priceWeed controlLawn pest control
LL5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
As always a great experience with Hersch’s! Leonard was respectful of our neighbors and took care of our lawn.
Great priceWeed control
JJIM6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
I'm really happy with the service I received and the personal care I received. This is probably the best my lawn has looked.I will definitely be using you next year.thank you.
Great priceWeed control
CCathy7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★
They have a great team that works at Herch's! They listen and are very helpful!
Reasonable priceWeed control
SSherriLocal Guide · 56 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★
Joseph came to my home to do the final late fall spray. Nice young man and very thorough.
When we signed up with your service to do our yard, you agreed that you would NOT spray the yard. No matter how many times we have reached out about this, not once has your company listened. My wife is very sensitive to the spray, and has been sick since the spring, partly due to this. We will NEVER use your service again.
Price assessment: Overpriced
Services: Weed control
M
Michael T.Local Guide · 64 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Technician today Oct. 30. . Did an excellent job..covering all areas of lawn fertilization . Kudos to him. Very excellent
Price assessment: Reasonable price
Services: Weed control, Lawn pest control
Response from the owner · Edited a day ago
Thank you for the fantastic review, Michael! We're glad to hear that our technician provided excellent service with your lawn fertilization.
Thank you from Hersch's Lawn and Tree Spray
G
George MacDonald3 reviewsiTotal number of Google reviews George has written across all businesses on Google Maps, not just this one.
Lawn has been transformed. Thanks to the Hersch team!
Price assessment: Great price
Services: Weed control
Response from the owner · a day ago
We're delighted to hear about the transformation of your lawn, George! Thank you for your kind words about the Hersch team.
Thank you from Hersch's Lawn and Tree Spray
L
L Gurnsey5 reviewsiTotal number of Google reviews L has written across all businesses on Google Maps, not just this one.
As always a great experience with Hersch’s! Leonard was respectful of our neighbors and took care of our lawn.
Price assessment: Great price
Services: Weed control
Response from the owner · 2 days ago
It's wonderful to hear you had a great experience with us! We're glad Leonard provided respectful and attentive service for your lawn.
Thank you from Hersch's Lawn and Tree Spray
J
JIM ORTWINE6 reviewsiTotal number of Google reviews JIM has written across all businesses on Google Maps, not just this one.
I'm really happy with the service I received and the personal care I received. This is probably the best my lawn has looked.I will definitely be using you next year.thank you.
Price assessment: Great price
Services: Weed control
Response from the owner · 2 days ago
We're delighted to hear that you were happy with the service and personal care, Jim! It's wonderful that your lawn is looking its best, and we appreciate your kind words.
Thank you from Hersch's Lawn and Tree Spray
J
Jerry Mahrle3 reviewsiTotal number of Google reviews Jerry has written across all businesses on Google Maps, not just this one.
They have a great team that works at Herch's! They listen and are very helpful!
Price assessment: Reasonable price
Services: Weed control
Response from the owner · Edited 4 days ago
Thank you for your kind words, Cathy! It's wonderful to hear that our team was attentive and helpful during your experience.
Thank you from Hersch's Lawn and Tree Spray
S
Sherri JacksonLocal Guide · 56 reviewsiTotal number of Google reviews Sherri has written across all businesses on Google Maps, not just this one.
Joseph came to my home to do the final late fall spray. Nice young man and very thorough.
Price assessment: Reasonable price
Services: Weed control
Response from the owner · 4 days ago
Thank you for your feedback, Sherri! We're glad to hear that Joseph provided thorough service during your late fall spray.
Thank you from Hersch's Lawn and Tree Spray
P
Paul Bateman13 reviewsiTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Lawn was in rough shape at the beginning of the season. It looking much better thanks to Hersch’s and lots of water.
Services: Weed control, Lawn pest control
Response from the owner · 4 days ago
We're delighted to hear that your lawn is looking much better this season! Thank you for trusting Hersch's Lawn and Tree Spray to help improve your outdoor space.
Thank you from Hersch's Lawn and Tree Spray