PERSONAL TRAINERS · PORT ST. LUCIE, FL
HEW Fitness logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%92+46Reliability 21%53+11.4Momentum 11%68+7.8Track record 10%86+8.6Accountability 7%86+6.1Experts Score= 80Not enough data for craft & service, value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

HEW Fitness

Better than 89% of personal trainers · #2 of 18

5.0★555 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent reviews

A13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Great gym, coaches, and the location is perfect! Workouts are fun and challenging. I'm feeling empowered and on my way to being super fit!

Sheryl12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

What a wonderful experience! I was initially a little nervous, thinking I might be the odd duck out, but I quickly discovered quite the opposite. The atmosphere was relaxed, welcoming, and comfortable, making it so much easier to focus on simply enjoying a great workout. The staff was absolutely exceptional, and the…

Shakira8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The workouts are tough but manageable because they have alternatives if too difficult. The time passes quickly, yet intense.

Jean14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Bootcamp atmostpher at your pace and abilities. It was fun, while chanlanging the body. Felt great afterwards.

Salvatore8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Since joining HEW I have seen muscle definition and weight loss. The team of trainers halo keep you motivated and moving. At 48yrs old it has been nice to feel young and push my body.

Tapoussette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great workout. Coaches went over the exercises thoroughly and gave alternatives if it was difficult. For sure will be back.

vs category

Blue = HEW, grey = personal trainers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (67 reviews)2024-Q2: 5.00★ (48 reviews)2024-Q3: 5.00★ (50 reviews)2024-Q4: 4.93★ (27 reviews)2025-Q1: 5.00★ (5 reviews)2025-Q2: 4.50★ (8 reviews)2025-Q3: 5.00★ (9 reviews)2025-Q4: 5.00★ (29 reviews)2026-Q1: 5.00★ (8 reviews)2026-Q2: 5.00★ (15 reviews)2026-Q3: 5.00★ (10 reviews)2026-Q4: 5.00★ (7 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%92+46Reliability 21%53+11.4Momentum 11%68+7.8Track record 10%86+8.6Accountability 7%86+6.1Experts Score= 80Not enough data for craft & service, value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
92
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
53
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
—
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
68
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
86
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
86

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

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