How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%50+3.5Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREHi-5 Appliance Repair
Antioch, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 17 microwave repair services · 5.0★ from 157 Google reviews
Report card
Percentile vs other microwave repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Hi-5 Appliance Repair for 8 kinds of job.
Hi-5 Appliance Repair for refrigerator/freezer repair
Clear ✕All 17 Google reviews tagged “Refrigerator/freezer repair”
Steve was punctual and took the time to explain the issues with the refrigerator. Reasonable service fee which is applied towards the cost of the repairs. I’d recommend Hi-5 and will call them for all future appliance repairs.
Always punctual and consistently recommends the best course of action—whether appliance repair or replacement. Steve from Hi-5 Appliance Repair is a reliable, high-quality, and cost-effective service provider.
Fast appointment, fast and very knowledgeable service, and a fair price.
My refrigerator wasn’t cooling properly, but I was able to reach him quickly and set up an appointment without any hassle. He diagnosed the issue fast and gave me helpful information about the part that needed to be replaced. Excellent service—highly recommended!
We had a reach in refrigerator that was not cooling efficiently and another one that was not cooling at all. Steve came out the next day and did an excellent job of diagnosing the issues and we worked together to come up with a plan so we would be back in-service for an upcoming event. Steve was knowledgeable,…
Steve found the problem quickly, fixed it and did a great job cleaning up.
Honest. Professional. Skilled. Knowledgeable. Cost effective. Timely. All I can ask. Thank you!
Called on Monday and he returned call and made an appt. for Thursday. Kept me informed of arrival time. An 18 yr. Old Viking fridge, so expected the worse. Steve was great, told us the problem and fixed it. Also, very tidy. 5.0 stars +.
I was very pleased with the sort out, needed part(s) acquisition, time of arrival, conduct of the necessary work, availabiliy and use of modern tools, and focus on the repairs. It was impressive and thorough.
Excellent customer service!
The Hi-5 technician was extremely polite, informative, pleasant and punctual. He was able to repair our wine refrigerator in a timely manner. He had to take it apart and then put it back together. The cost was not cheap but it was fair. I would absolutely use them again for any repair I might need. I’m very grateful…
Excellent. Recommend highly. Would use them again in a heartbeat. Branden
The service was excellent I would never use anybody else I also wanted to add that Steve was amazing
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 17 | $175–$390 |
| Dishwasher repair | 10 | $144–$352 |
| Refrigerator repair | 9 | — |
| Washer/dryer repair | 8 | — |
| Stove, cooktop & oven repair | 7 | $101–$329 |
| Dryer repair | 6 | $251–$409 |
| Oven repair | 6 | — |
| Microwave repair | 5 | — |
