Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts
Google reviewers rate Hi-5 Appliance Repair five stars based on 157 reviews. Customers frequently cite punctuality, clear communication, and fair pricing for services like refrigerator, washer, and oven repairs. Technicians are described as knowledgeable and professional, often explaining issues and offering transparent cost estimates. One lower-rated review mentioned unhelpful or unfriendly phone interactions during the scheduling process.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
157 Google reviews we collected
Phrases our text analysis found in 133 written reviews
Price verdicts customers left with their Google review
Middle half of what 12 customers paid ($151–$322) · gold mark = category median.
How often each topic comes up in the written reviews
We read 133 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Hi-Five (Steve) was awesome, knowledgeable, clean, careful.”
“Steve responded quickly via Yelp to diagnose before making an appointment and be sure he'd have the part for my washer/dryer.”
“Steve did a great job and got my machine running again”
“Definitely recommend and will remember for any future repair needs!”
“Gave a fair price and was able to make an appointment quickly.”
“If Steve at Hi-5 represents a new norm of honesty, talent, and kindness then perhaps things are indeed greatly improving.”
“Steve was punctual and took the time to explain the issues with the refrigerator.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Hi-5 Appliance Repair for 8 kinds of job. Pick one to see what they paid and said.
Steve was great. Found the problem & repaired it quickly. Very fair price. Highly recommend Steve.
There is hope for the world. If Steve at Hi-5 represents a new norm of honesty, talent, and kindness then perhaps things are indeed greatly improving. Professional, prompt and swift to solve our problem. Thanks, Steve
Steve was so nice. Very knowledgeable & explained everything. Reasonable price & said he'd come back free if I had the same issue within 30 days! Schedule your repair now.
Steve knows his stuff. Very professional, reasonable pricing, prompt and a great problem solver.
I had a great experience with H-5 Appliance Repair. They did an excellent job troubleshooting and identifying the issue with my six-year-old Viking stove. I really appreciated how transparent and helpful they were throughout the process they even let me order the replacement part myself, which arrived much faster…
Very reliable and honest with prompt responses to our inquiries and scheduling needs.
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 17 | $175–$390 |
| Dishwasher repair | 10 | $144–$352 |
| Refrigerator repair | 9 | — |
| Washer/dryer repair | 8 | — |
| Stove, cooktop & oven repair | 7 | $101–$329 |
| Dryer repair | 6 | $251–$409 |
| Oven repair | 6 | — |
| Microwave repair | 5 | — |
5.0 ★★★★★ 157 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Steve did a great job and got my machine running again
Steve responded quickly via Yelp to diagnose before making an appointment and be sure he'd have the part for my washer/dryer. Gave a fair price and was able to make an appointment quickly. Got the job done efficiently and professionally. I also appreciated the phone call letting me know he was on the way within the window he gave, and even wore booties inside. So grateful for his service and the additional maintenance tips. Definitely recommend and will remember for any future repair needs!
Hi-Five (Steve) was awesome, knowledgeable, clean, careful.
Steve was great. Found the problem & repaired it quickly. Very fair price. Highly recommend Steve.
Steve was punctual and took the time to explain the issues with the refrigerator. Reasonable service fee which is applied towards the cost of the repairs. I’d recommend Hi-5 and will call them for all future appliance repairs.
There is hope for the world. If Steve at Hi-5 represents a new norm of honesty, talent, and kindness then perhaps things are indeed greatly improving. Professional, prompt and swift to solve our problem. Thanks, Steve
Steve was so nice. Very knowledgeable & explained everything. Reasonable price & said he'd come back free if I had the same issue within 30 days! Schedule your repair now.
Steve knows his stuff. Very professional, reasonable pricing, prompt and a great problem solver.
I had a great experience with H-5 Appliance Repair. They did an excellent job troubleshooting and identifying the issue with my six-year-old Viking stove. I really appreciated how transparent and helpful they were throughout the process they even let me order the replacement part myself, which arrived much faster than expected. Once the part came in, they promptly returned to install it, and everything has been working perfectly since. I highly recommend H-5 for their professionalism, honesty, and quality service!
Very reliable and honest with prompt responses to our inquiries and scheduling needs.
Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts
