Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
Google reviewers rate Hicks Plumbing LLC 4.9 out of 5 based on 38 reviews, with the owner responding to 47% of them. Customers frequently cite punctuality, clear communication, and fair pricing when discussing services like water heater installation, leak repair, and commercial projects. Most highlight the company's reliability and professional workmanship. However, one recurring criticism in low-star reviews involves slow response times for urgent leaks and perceived rudeness when customers choose alternative providers.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.
Bar = this company · dark tick = category median.
38 Google reviews we collected
Phrases our text analysis found in 33 written reviews
How often each topic comes up in the written reviews
We read 33 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Andrew Hicks is very knowledgeable with all aspects of plumbing.”
“They are very knowledgeable and do a fantastic job.”
“Almost felt as if they already understood I wanted eco-friendly and efficient!”
“Highly recommend you give Andrew a call for expert service.”
“Awesome individuals that are honest and have wonderful customer service.”
“Hicks plumbing is dependable, reliable, and reasonable!”
“Plus, they communicate and that’s a big deal in any business!”
praise complaint · found by our text analysis, Google review wording unchanged.
These guys do a phenomenal job. They are personable and their work is impeccable. Plus, they communicate and that’s a big deal in any business!
I've used Hicks Plumbing for years. Andrew is so honest and reliable. Now, Riley and Tach (spelling?) are handling residential. They're awesome. So decent, knowledgeable, and timely. They'll help with small and large jobs. The Best!!!
They are exceptional service company. Prompt, friendly and professional. The also did a new bathroom for us and did amazing work. I'd recommend them highly.
Tim was absolutely amazing! The warranty provider wanted me to put in all this leg work even though it their job to replace and supply the installation. They said the didn’t have a technician in my area to do it so I would have to pay for the installation and they would reimburse me. I called Tim at Hicks. And he…
Called them once to have get a leak fixed that was flooding my business. They couldn't come fast enough, so I called a different company and they got to me right away. Called them again today to get a less intense leak fixed and told me, I can call the other company we used before because we didn't use them. I do not recommend in the slightest. Very rude.
Highly recommend. We needed a new water heater; called them at 2, they were here the next morning to install a new one. Really enjoyed working with them. Will definitely call them the next time we need any plumbing work done.
4.9 ★★★★★ 38 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
These guys do a phenomenal job. They are personable and their work is impeccable. Plus, they communicate and that’s a big deal in any business!
Great service!!
I've used Hicks Plumbing for years. Andrew is so honest and reliable. Now, Riley and Tach (spelling?) are handling residential. They're awesome. So decent, knowledgeable, and timely. They'll help with small and large jobs. The Best!!!
They are exceptional service company. Prompt, friendly and professional. The also did a new bathroom for us and did amazing work. I'd recommend them highly.
Tim was absolutely amazing! The warranty provider wanted me to put in all this leg work even though it their job to replace and supply the installation. They said the didn’t have a technician in my area to do it so I would have to pay for the installation and they would reimburse me. I called Tim at Hicks. And he did all the leg work and had techs at my house and even made the claim so I didn’t have to pay them aAmazing service
Called them once to have get a leak fixed that was flooding my business. They couldn't come fast enough, so I called a different company and they got to me right away. Called them again today to get a less intense leak fixed and told me, I can call the other company we used before because we didn't use them. I do not recommend in the slightest. Very rude.
Highly recommend. We needed a new water heater; called them at 2, they were here the next morning to install a new one. Really enjoyed working with them. Will definitely call them the next time we need any plumbing work done.
Andrew Hicks is very knowledgeable with all aspects of plumbing. Reliable and efficient. Highly recommend you give Andrew a call for expert service.
Awesome individuals that are honest and have wonderful customer service. They are very knowledgeable and do a fantastic job.
I’ve used Hicks on 3 projects now. Finishing plumbing in two basements and now setting up a commercial micro brewery. Top notch service all the way around. I will continue to use Hicks on future projects and would recommend them to others.
Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
