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High Five Pest Control

Pest control service · Albany, OR · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%83+5.9Craft & service penalty99−0.1Momentum penalty75−2.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#140 of 240 wildlife removal servicesPosition by Experts Score among all companies we track in this category. · better than 42%
4.9 ★★★★★ 102 Google reviews · 22 photos
97%five-star reviews
4.77★last 12 monthsAverage stars on reviews from the last 12 months only.
2.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
49%reviews answered by the owner
$89typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

High Five Pest Control at a glance

Google reviewers rate High Five Pest Control 4.9 out of 5 based on 102 reviews, with the owner responding to 49 percent of them. Customers frequently praise the company for prompt scheduling, clear communication, and effective treatments for pests such as rodents, ants, and wasps. Many also note reasonable pricing and thorough inspections. However, two low-star reviews cite recurring issues with contract cancellation difficulties, missed appointment notices, and perceived inefficiency in service delivery.

  • Google rating: 4.9 out of 5 from 102 reviews (97% five-star).
  • Reviews on this page: 102 Google reviews (95 with written comments, 2 with photos).
  • Owner responses: the business replied to 49% of reviews.
  • Most recent review: September 17, 2026.
  • Service: Wildlife serving Albany, Oregon.

Data from Google, last updated November 2, 2026.

Score profile vs other wildlife removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

Satisfaction92Reliability89Craft & service99Value100Momentum75Replies to reviews83Satisfaction: 92 (median 93)Reliability: 89 (median 90)Craft & service: 99 (median 97)Value: 100 (median 100)Momentum: 75 (median 100)Replies to reviews: 83 (median 90)
High Five Pest ControlWildlife Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.High Five Pest Control: 92/100 on this factor. Category median: 93.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.High Five Pest Control: 89/100 on this factor. Category median: 90.A
89
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.High Five Pest Control: 99/100 on this factor. Category median: 97.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.High Five Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.High Five Pest Control: 75/100 on this factor. Category median: 100.B
75
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.High Five Pest Control: 83/100 on this factor. Category median: 90.A
83

Bar = this company · dark tick = category median.

Star ratings

102 Google reviews we collected

  • 5 stars9997%
  • 4 stars22%
  • 3 stars00%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 95 written reviews

  • Praise21098%
  • Complaints52%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price947%
  • Reasonable947%
  • Overpriced15%
  • Not sure00%
$89-16% vs typical wildlife removal services

Middle half of what 12 customers paid ($60–$106) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude4420%
  • Speed & response4420%
  • Would recommend3918%
  • Quality & results2813%
  • Communication2612%
  • Price & value2512%
  • Honesty & trust94%

What customers talk about

We read 95 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Josh is very friendly and does good work - when I moved from Beaverton to Portland I kept up my service with him.”
  • “I called High Five and within a day the noise in the walls stopped and the wasps stopped entering from outside.”
  • “I’d highly recommend them to anyone looking for reliable, affordable, and honest pest control service.”
    “Would not recommend.”
  • “Josh and Charles are friendly, thorough and professional.”
  • “Scheduling was quick and easy, they took the time to thoroughly inspect my home and explain what they were doing at each step and why.”
  • “I had an ongoing invasion of wasps in the walls of my home which another company had treated several times and charged me a great deal of money.”
  • “I appreciate Josh's advice and explanations when it comes to the various options for how to service my home, and he's honest and upfront.”

People customers mention

  • Josh 13 reviews
  • Corey 6 reviews
  • Charles 4 reviews
  • Joshua 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired High Five Pest Control for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Tim11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very Happy with High Five Pest Control. I visits from the country mice in our weekend place weee unacceptable- the service plan was a good way to go!

Paid $80–100Great priceRodent extermination
juli12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Charles from high five offers great customer service and made sure our service was satisfactory . We highly recommend his services .

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Mardeane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Could not be happier. I had an ongoing invasion of wasps in the walls of my home which another company had treated several times and charged me a great deal of money. I called High Five and within a day the noise in the walls stopped and the wasps stopped entering from outside. I signed up for maintenance at a…

Paid $180–200Great priceHornet & wasp extermination
Brett4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Josh is very friendly and does good work - when I moved from Beaverton to Portland I kept up my service with him. He even out on a day's notice to get rid of a ground nest of yellowjackets in the new place. His techs are knowledgeable as well. I'm happy with my service!

Paid $40–60Reasonable priceHornet & wasp exterminationBug & insect exterminationAnt extermination
SharonLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great, reliable service. Josh and Charles are friendly, thorough and professional. They've gotten rid of carpenter ants, regular ants, and other bugs. Pesky brown marmalade stink bugs have virtually disappeared. Thank you!

Paid $100–120Reasonable priceTermite inspectionGeneral pest inspectionBug & insect extermination
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Charles did an excellent job spraying around the house for ants and even noticed a wasp nest and took it down. He has a very professional manner and a ready smile and it is a pleasure having him conduct the service.

Paid $100–120Reasonable priceAnt extermination

Photos

Customer reviews

4.9 ★★★★★ 102 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Tim Wilson11 reviewsTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very Happy with High Five Pest Control. I visits from the country mice in our weekend place weee unacceptable- the service plan was a good way to go!

  • Price assessment: Great price
  • Price: $80–100
  • Services: Rodent extermination
  • Pest type: Rodents
juli howell12 reviewsTotal number of Google reviews juli has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Charles from high five offers great customer service and made sure our service was satisfactory . We highly recommend his services .

  • Price assessment: Reasonable price
  • Price: $80–100
  • Services: Spider extermination, General pest inspection, Bug & insect extermination, Ant extermination
  • Pest type: Ants, Spiders, Other
Mardeane Renshaw3 reviewsTotal number of Google reviews Mardeane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Could not be happier. I had an ongoing invasion of wasps in the walls of my home which another company had treated several times and charged me a great deal of money. I called High Five and within a day the noise in the walls stopped and the wasps stopped entering from outside. I signed up for maintenance at a very reasonable price. Josh and Charles are both polite and efficient. Highly recommend for peace of mind.

  • Price assessment: Great price
  • Price: $180–200
  • Services: Hornet & wasp extermination
BonnieLocal Guide · 20 reviewsTotal number of Google reviews Bonnie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a nest of yellow jackets going into the siding of my carport. Technician Charles from High Five Pest Control came out the same day I contacted them. He sprayed the area where the yellow jackets were with a chemical. Right away the next day I didn't see any activity in that area. Charles was able to eliminate the nest of bees. Charles was very professional and polite. I appreciate that he explained the process to me. I also want to thank the person I spoke with on the phone when I made the appointment. He was pleasant and professional and was able to get me into the schedule the same day I called. Their prices were reasonable. I would certainly recommend High Five Pest Control to anyone.

Barbara McClendon5 reviewsTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast and efficient

  • Price assessment: Reasonable price
  • Services: General pest inspection, Bug & insect extermination
Brett Berger4 reviewsTotal number of Google reviews Brett has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Josh is very friendly and does good work - when I moved from Beaverton to Portland I kept up my service with him. He even out on a day's notice to get rid of a ground nest of yellowjackets in the new place. His techs are knowledgeable as well. I'm happy with my service!

  • Price assessment: Reasonable price
  • Price: $40–60
  • Services: Hornet & wasp extermination, Bug & insect extermination, Ant extermination
Dawn Marie6 reviewsTotal number of Google reviews Dawn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've been having issues with wasps everywhere. I looked online for a pest person and they were among the first ones with the best reviews so I saw an option to text. It was the weekend so I didn't really expect much but I was really surprised when he texted me right back. An appointment was made the following day. It was super easy. He came on time and took care of the issue. I've been outside all day and I haven't seen any more. It's really nice to see somebody who actually cares not only about what they do but also their customers. Definitely recommend High Five Pest Control. 🙌

  • Price assessment: Great price
  • Services: Hornet & wasp extermination
Sharon KamiyaLocal Guide · 26 reviewsTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great, reliable service. Josh and Charles are friendly, thorough and professional. They've gotten rid of carpenter ants, regular ants, and other bugs. Pesky brown marmalade stink bugs have virtually disappeared. Thank you!

  • Price assessment: Reasonable price
  • Price: $100–120
  • Services: Termite inspection, General pest inspection, Bug & insect extermination, Ant extermination
Nicole Black5 reviewsTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been working with High Five Pest Control for a year now. When I originally bought my house, I knew I had a rodent issue in the crawlspace. High Five took the time to listen to my issues and thoroughly inspected the exterior and crawlspace of the home. They are always prompt with their monthly check-ins and will give me a detailed update after the service. I highly recommend this company!

  • Price assessment: Reasonable price
  • Services: Rodent extermination, Spider extermination, General pest inspection
Jeff Beringer2 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Charles did an excellent job spraying around the house for ants and even noticed a wasp nest and took it down. He has a very professional manner and a ready smile and it is a pleasure having him conduct the service.

  • Price assessment: Reasonable price
  • Price: $100–120
  • Services: Ant extermination

High Five Pest Control on Google Maps →

Business details

  • Address: 4240 Glenwood Dr SE, Salem, OR 97317
  • Website: highfivepest.com
  • Service area: Albany, OR