Analyzing 8,129,9238.1M ReviewsFor 22,98223K Experts

Experts Reviews · Company report
High Five Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%83+5.9Craft & service penalty99−0.1Momentum penalty75−2.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

High Five Pest Control

Albany, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #140Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.9★ from 102 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.High Five Pest Control is better than 92% of wildlife removal services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.High Five Pest Control is better than 89% of wildlife removal services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.High Five Pest Control is better than 99% of wildlife removal services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.High Five Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.High Five Pest Control is better than 75% of wildlife removal services.B
75
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.High Five Pest Control is better than 83% of wildlife removal services.A
83

Reviews for your job

Customers hired High Five Pest Control for 8 kinds of job.

High Five Pest Control for ant extermination

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Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#107 / 156
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Ant extermination”

juli12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Charles from high five offers great customer service and made sure our service was satisfactory . We highly recommend his services .

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Brett4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Josh is very friendly and does good work - when I moved from Beaverton to Portland I kept up my service with him. He even out on a day's notice to get rid of a ground nest of yellowjackets in the new place. His techs are knowledgeable as well. I'm happy with my service!

Paid $40–60Reasonable priceHornet & wasp exterminationBug & insect exterminationAnt extermination
SharonLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great, reliable service. Josh and Charles are friendly, thorough and professional. They've gotten rid of carpenter ants, regular ants, and other bugs. Pesky brown marmalade stink bugs have virtually disappeared. Thank you!

Paid $100–120Reasonable priceTermite inspectionGeneral pest inspectionBug & insect extermination
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Charles did an excellent job spraying around the house for ants and even noticed a wasp nest and took it down. He has a very professional manner and a ready smile and it is a pleasure having him conduct the service.

Paid $100–120Reasonable priceAnt extermination
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had a fantastic experience with High Five Pest Control from start to finish. Scheduling was quick and easy, they took the time to thoroughly inspect my home and explain what they were doing at each step and why. They were professional, friendly, and clearly knowledgeable, answering all of my questions and offering…

Paid $40–60Great priceRodent exterminationAnt extermination
Ray1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Fair pricing, thorough, prompt and above all honest. He is somewhat flexible on his plan options and will address any pest issues between scheduled visits.

Paid $80–100Great priceAnt extermination
michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have been very pleased with High Pest Control. They were able to resolve the issues we were having with ants and stink bug infestation. They were very friendly and professional. We will continue to use their services and would highly recommend them.

Paid $100–120Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Annie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Josh has truly been an answer to our prayers. Despite his non-stop, busy schedule, he consistently shows how much he cares about his clients. This is our first year in our very first home as a married couple, and Josh has been absolutely invaluable in identifying and treating pest issues. Beyond our regularly…

Great priceHome inspectionHornet & wasp exterminationSpider extermination
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional, quick, and explained my options very well.

Ant exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Kyle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've been using him as our exterminator for a while now and he always does good work and is great at recommending the right treatments for your house.

Ant exterminationBug & insect exterminationFlea & mite extermination
Helen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josh does a great job! He’s efficient, on time and all very reasonably priced. He solved our pest problems completely!

Ant exterminationBug & insect exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
DylanLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was contracting my pest control service to one of the major companies. During the pandemic I was very frustrated by my inability to contact the local service center, who dispatches for the area from a different city. I had issues scheduling appointments because they kept directing me to the national call center to…

Ant exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality

Price

$89-16% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 47%Overpriced 5%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination12$71–$144
Ant extermination12$76–$246
Spider extermination11$58–$136
Rodent extermination10$75–$323
General pest inspection10$63–$126
Hornet & wasp extermination7$81–$246
Home inspection4$68–$161
Termite inspection2$81–$371

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