Analyzing 8,081,2968.1M ReviewsFor 22,89622.9K Experts

Experts Reviews · Company report
High Five Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%83+5.9Craft & service penalty99−0.1Momentum penalty75−2.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

High Five Pest Control

Albany, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #140Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.9★ from 102 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.High Five Pest Control is better than 92% of wildlife removal services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.High Five Pest Control is better than 89% of wildlife removal services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.High Five Pest Control is better than 99% of wildlife removal services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.High Five Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.High Five Pest Control is better than 75% of wildlife removal services.B
75
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.High Five Pest Control is better than 83% of wildlife removal services.A
83

Reviews for your job

Customers hired High Five Pest Control for 8 kinds of job.

High Five Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$144
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#130 / 156
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Bug & insect extermination”

juli12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Charles from high five offers great customer service and made sure our service was satisfactory . We highly recommend his services .

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Barbara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★

Fast and efficient

Reasonable priceGeneral pest inspectionBug & insect extermination
Brett4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Josh is very friendly and does good work - when I moved from Beaverton to Portland I kept up my service with him. He even out on a day's notice to get rid of a ground nest of yellowjackets in the new place. His techs are knowledgeable as well. I'm happy with my service!

Paid $40–60Reasonable priceHornet & wasp exterminationBug & insect exterminationAnt extermination
SharonLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great, reliable service. Josh and Charles are friendly, thorough and professional. They've gotten rid of carpenter ants, regular ants, and other bugs. Pesky brown marmalade stink bugs have virtually disappeared. Thank you!

Paid $100–120Reasonable priceTermite inspectionGeneral pest inspectionBug & insect extermination
BeverlyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Charles was very professional, friendly and provided suggestions for controlling the ants.

Reasonable priceBug & insect extermination
AlexaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

TLDR: Five stars for High Five. I have been using High Five for over a year, since I discovered I had rats in my attic, along with the usual, excessively-legged pests abundant in my rural area. Josh was able to come out quickly and assess. He pointed out some vulnerabilities in my elderly home where pests could get…

Customer photo from Alexa's review
Paid $40–60Great priceRodent exterminationSpider exterminationGeneral pest inspection
michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have been very pleased with High Pest Control. They were able to resolve the issues we were having with ants and stink bug infestation. They were very friendly and professional. We will continue to use their services and would highly recommend them.

Paid $100–120Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Annie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Josh has truly been an answer to our prayers. Despite his non-stop, busy schedule, he consistently shows how much he cares about his clients. This is our first year in our very first home as a married couple, and Josh has been absolutely invaluable in identifying and treating pest issues. Beyond our regularly…

Great priceHome inspectionHornet & wasp exterminationSpider extermination
Kelsey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service and quick responsiveness. Other companies are booked way out and when I called them, their customer service wasn’t great. Josh is very professional and responded to our needs VERY quickly. Took care of our wasp problem - he treated it once and said it would take a couple of days and to let him…

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Kyle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've been using him as our exterminator for a while now and he always does good work and is great at recommending the right treatments for your house.

Ant exterminationBug & insect exterminationFlea & mite extermination
BarakLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josh was excellent. He knew his stuff, showed up on time, and provided a great value. We couldn't get rid of the wasps by our shed, but one treatment and I haven't seen them since. Would highly recommend.

Bug & insect exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Value
Helen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josh does a great job! He’s efficient, on time and all very reasonably priced. He solved our pest problems completely!

Ant exterminationBug & insect exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality

Price

$89-16% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 47%Overpriced 5%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination12$71–$144
Ant extermination12$76–$246
Spider extermination11$58–$136
Rodent extermination10$75–$323
General pest inspection10$63–$126
Hornet & wasp extermination7$81–$246
Home inspection4$68–$161
Termite inspection2$81–$371

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