Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts

Experts Reviews · Company report
High Five Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%83+5.9Craft & service penalty99−0.1Momentum penalty75−2.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

High Five Pest Control

Albany, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #140Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.9★ from 102 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.High Five Pest Control is better than 92% of wildlife removal services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.High Five Pest Control is better than 89% of wildlife removal services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.High Five Pest Control is better than 99% of wildlife removal services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.High Five Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.High Five Pest Control is better than 75% of wildlife removal services.B
75
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.High Five Pest Control is better than 83% of wildlife removal services.A
83

Reviews for your job

Customers hired High Five Pest Control for 8 kinds of job.

High Five Pest Control for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$180–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#121 / 162
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Hornet & wasp extermination”

Mardeane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Could not be happier. I had an ongoing invasion of wasps in the walls of my home which another company had treated several times and charged me a great deal of money. I called High Five and within a day the noise in the walls stopped and the wasps stopped entering from outside. I signed up for maintenance at a…

Paid $180–200Great priceHornet & wasp extermination
Brett4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Josh is very friendly and does good work - when I moved from Beaverton to Portland I kept up my service with him. He even out on a day's notice to get rid of a ground nest of yellowjackets in the new place. His techs are knowledgeable as well. I'm happy with my service!

Paid $40–60Reasonable priceHornet & wasp exterminationBug & insect exterminationAnt extermination
Dawn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I've been having issues with wasps everywhere. I looked online for a pest person and they were among the first ones with the best reviews so I saw an option to text. It was the weekend so I didn't really expect much but I was really surprised when he texted me right back. An appointment was made the following day.…

Great priceHornet & wasp extermination
Annie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Josh has truly been an answer to our prayers. Despite his non-stop, busy schedule, he consistently shows how much he cares about his clients. This is our first year in our very first home as a married couple, and Josh has been absolutely invaluable in identifying and treating pest issues. Beyond our regularly…

Great priceHome inspectionHornet & wasp exterminationSpider extermination
Kelsey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service and quick responsiveness. Other companies are booked way out and when I called them, their customer service wasn’t great. Josh is very professional and responded to our needs VERY quickly. Took care of our wasp problem - he treated it once and said it would take a couple of days and to let him…

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Kim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joshua listened to our concerns and issues when it came to pest control. He is very responsive and you can tell he truly cares about taking care of his clients. I cannot recommend him enough!

Hornet & wasp exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
BarakLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josh was excellent. He knew his stuff, showed up on time, and provided a great value. We couldn't get rid of the wasps by our shed, but one treatment and I haven't seen them since. Would highly recommend.

Bug & insect exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Value

Price

$89-16% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 47%Overpriced 5%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination12$71–$144
Ant extermination12$76–$246
Spider extermination11$58–$136
Rodent extermination10$75–$323
General pest inspection10$63–$126
Hornet & wasp extermination7$81–$246
Home inspection4$68–$161
Termite inspection2$81–$371

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