Analyzing 6,654,9576.7M ReviewsFor 18,63618.6K Experts

Experts Reviews · Company report
High Mark Construction logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%60+4.2Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

High Mark Construction

Baltimore, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 37 roof cleaning · 5.0★ from 363 Google reviews

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Report card

Percentile vs other roof cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.High Mark Construction is better than 96% of roof cleaning.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.High Mark Construction is better than 95% of roof cleaning.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.High Mark Construction is better than 100% of roof cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.High Mark Construction is better than 100% of roof cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.High Mark Construction is better than 100% of roof cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.High Mark Construction is better than 60% of roof cleaning.B
60

Reviews for your job

Customers hired High Mark Construction for 8 kinds of job.

High Mark Construction for roof repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$784–$12k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 9

All 10 Google reviews tagged “Roof repair”

Leah12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

High mark did an excellent job with our new roof. Scott Cheuvrant, our project mananger, was absolutely fantastic. He worked with our insurance company, so it was very hassle free for us. We had sustained roof damage during a storm, and we were obviously upset. Once I spoke to Scott, I felt so much better. All I…

Roof repair+ Responsiveness+ Punctuality+ Quality
Jude10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeff was great. Communication was top notch, and he's a solid professional. He was clear on everything, and I love the result - thanks!

Roof repair+ Responsiveness+ Quality+ Professionalism
Allison6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeff and his team were awesome!

Roof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Terrill6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeff from HM went above and beyond. Kudos to the team that installed the roof. Very professional, courteous and safe. I’d hire HM and recommend them.

General constructionRoof repair+ Responsiveness+ Punctuality+ Quality
AlysaLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was nervous about this process. Anything expensive makes me weary, of course! Getting my roof was smooth and non-stressful. Scott made this easy and it looks amazing!

Roof repair+ Responsiveness+ Punctuality+ Quality
Katrina15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

High Mark has completed atleast 3 roofs within a mile radius of my home, including mine. They are superb! I had zero complaints from beginning to end. No nonsense, no joke, no corners cut!! Roy was was my PM. Knowledgeable, honest, kind, listening, and just down right thorough!! I'm having more work done, guess who I'm calling!!!

Roof inspectionRoof repair+ Responsiveness+ Quality+ Professionalism
Keith7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great experience from start to finish. The roof looks better than the day it was installed. Ed worked with my insurance company after I had storm damage, and the whole process could not have been easier. I wholeheartedly recommend High Mark if you need a new roof. They will be out in a couple of weeks to replace…

Roof repairRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

High Mark truly reflects their name. We give Patrick and Ed the highest marks for the work they did on our house after a tree crashed in the roof damaging joists, rafters, and creating stress cracks through the house. Ed helped us through the whole process from start to finish even finding hidden damage the…

Gutter repairsPaint indoorsDrywall repair+ Responsiveness+ Punctuality+ Quality
rocketboy441002 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Exterior structural repairsHome repairsRoof installation+ Responsiveness+ Punctuality+ Quality
SheriLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 69%Reasonable 30%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation156$11k–$18k
Roof repair10$784–$12k
Home repairs8—
Roof repair for storm & wind damage8$1.6k–$12k
Roof inspection8—
Window installation4—
Skylight installation3—
General construction3—

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