Analyzing 6,634,1386.6M ReviewsFor 18,56018.6K Experts
Google reviewers rate High Point Roofing & Remodeling 4.9 out of 5 based on 539 reviews, with the owner replying to 88 percent. Customers frequently praise the company for professional crews, punctuality, thorough cleanup, and clear communication regarding roofing, window, and siding projects. Common criticisms in low-star reviews include missed appointments, delayed estimates, aggressive solicitation, and concerns about driver safety or billing accuracy.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
539 Google reviews we collected
Phrases our text analysis found in 509 written reviews
Price verdicts customers left with their Google review
Middle half of what 36 customers paid ($2.8k–$17k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 509 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very professional and courteous, and they did a great job cleaning up afterwards.”
“I wouldn’t used this unprofessional company to do a thing.”
“They were on time, efficient, and scrupulous about protecting my plants in the garden.”
“A couple years later I had them replace some windows which took forever for them to schedule.”
“The entire process went smoothly, the crew especially Wayne was professional and hard-working, and they did an excellent job on the new roof.”
“They advised i should have a storm collar installed and if that did not work they provided an estimate for $950 to replace a small section of roofing…”
“KYLE AND HIS CREW DID A WONDERFUL JOB I WILL HIGHLY RECOMMEND THEM TO ANDBODY NEEDING A NEW ROOF OR REPAIRS.”
“I cannot recommend Highpoint enough!”
“Great company, understanding employees, prompt, comprehensive analysis, reasonable pricing.”
“Estimate was inflated in that an extra large dumperster was delivered and not used.”
“She was very professional and answered all of my questions.”
“I’m extremely happy with the results and would highly highly highly recommend them to anyone looking for quality roofing work and a reliable service.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired High Point Roofing & Remodeling for 8 kinds of job. Pick one to see what they paid and said.
Rob and his team were great. They worked quickly and successfully. They were also very quick to address any questions or concerns.
Kyle and his team did a great job of repairing my roof and did an excellent job of cleaning up. They were on time, efficient, and scrupulous about protecting my plants in the garden. I highly recommend them.
Everyone we dealt with at High Point was professional and courteous. The project manager, Rob Collin’s, was extremely professional. He arrived early and answered all our questions. He returned later in the day to check the job progress and returned again the day after to ensure that the project was completed, the…
Exceptional job replacing 18 original windows in one day. Guys worked hard, neatly and did an amazing job! Exceeded our expectations
Everyone I dealt with was professional and nice to deal with. My roof looks great!
Project Manager Rob, and his team arrived on time and did a fantastic job completing it in one day. He made sure that all the old roofing nails were picked up with his magnetic rod. Wayne the Salesman was also extremely Polite and Professional, no pressure and followed thru with what they said they would be doing. I…
| Job | Reviews | Category typical |
|---|---|---|
| Roof installation | 102 | $11k–$18k |
| Roof repair | 47 | $784–$12k |
| Gutter installation | 46 | — |
| Roof repair for storm & wind damage | 32 | $1.6k–$12k |
| Roof inspection | 28 | — |
| Gutter repairs | 20 | — |
| Attic venting | 15 | — |
| Roof damage repair | 13 | — |
4.9 ★★★★★ 539 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Nice people. Did a good job. Mgr. Bob was great.
Rob and his team were great. They worked quickly and successfully. They were also very quick to address any questions or concerns.
Kyle's crew did an amazing job on our roof. Very professional and courteous, and they did a great job cleaning up afterwards. They left my yard looking same afterwards as it was before they started. Highly recommend. BIG Hi5 to Kyle and his crew.
Thank you for the great review! We're glad to hear Kyle and his crew did such a great job and took good care of your property throughout the project. We’ll be sure to pass along the kind words to Kyle and the team. We appreciate your recommendation and the opportunity to earn your business!
KYLE AND HIS CREW DID A WONDERFUL JOB I WILL HIGHLY RECOMMEND THEM TO ANDBODY NEEDING A NEW ROOF OR REPAIRS.
Thank you for the great review! We're glad to hear Kyle and his crew did a wonderful job. We appreciate your recommendation and the trust you placed in High Point Roofing & Remodeling. We'll be sure to share your kind words with Kyle and the team!
I just had Brandon Moffett from High Point Roofing and Remodeling come out to my house today. He helped me out a lot with what I needed to be done and he inspected everything. He gave me great advise and recommendations for other work I need to get done! It was a pleasure having him here today! I HIGHLY recommend Brandon and High Point Roofing and Remodeling to anyone who needs help! Thank you from L.J.
We couldn’t be happier with the roofing service and quality of the work. The entire process went smoothly, the crew especially Wayne was professional and hard-working, and they did an excellent job on the new roof. The workmanship looks great, and they took care to make sure everything was cleaned up when the job was finished. I’m extremely happy with the results and would highly highly highly recommend them to anyone looking for quality roofing work and a reliable service.
Thank you so much for the kind words and recommendation! We're happy to hear Brandon took the time to go over everything with you and provide helpful advice and recommendations. We believe in making sure our customers feel informed and confident about their homes. We'll be sure to pass along your feedback to Brandon. Thanks again for choosing High Point Roofing & Remodeling!
Kyle and his team did a great job of repairing my roof and did an excellent job of cleaning up. They were on time, efficient, and scrupulous about protecting my plants in the garden. I highly recommend them.
Thank you for the great review! We’re glad to hear Kyle and his team did such a great job with your roof repair and took extra care to protect your garden and clean up afterward. We take pride in treating every home like our own, and we’ll be sure to share your kind words with Kyle and the crew. Thanks for choosing High Point Roofing & Remodeling and for recommending us!
When i had a new roof put in, they left my yard cleaner than they found it; not to mention the high quality work they did. I spoke with Cat on the phone and she was very helpful and friendly. 10/10 recommend!
Thank you so much for the great review and recommendation! We take pride in doing quality work and making sure we leave your property looking just as good as your new roof. We're glad you had a great experience with our team, and I'll be sure to pass along your kind words! Thanks again for choosing High Point Roofing & Remodeling!
I can’t say enough good things about this company! They put a new roof and storm door on our rental property, a new roof on our shore home, and a new roof on our business. It was all done beautifully, professionally, and in a timely manner. I want to particularly thank Catherine, their office manager, for being so great with scheduling, updates, and follow through. She is a gem to work with and deserves five stars!
Thank you so much for your continued trust in High Point Roofing & Remodeling! We truly appreciate you choosing us for multiple projects across your rental property, shore home, and business. It means a lot to hear that everything went smoothly and that you were happy with the results. Catherine will especially appreciate the kind words! We’re grateful for the opportunity to work with you and look forward to helping with any future projects. Thanks again for being part of the High Point family!
I stopped in the office last week and was greeted by Catherine. She was very professional and answered all of my questions. I didn’t expect so much knowledge from someone sitting at the front desk.
Thank you for stopping by and for the kind words! We’re glad Catherine was able to answer all your questions and make you feel welcome. We take pride in making sure our customers feel comfortable and informed every step of the way. We appreciate you taking the time to share your experience with High Point Roofing & Remodeling!
Analyzing 6,634,1386.6M ReviewsFor 18,56018.6K Experts
