Analyzing 6,657,1206.7M ReviewsFor 18,65518.7K Experts

Experts Reviews · Company report
High Point Roofing & Remodeling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

High Point Roofing & Remodeling

Bridgeton, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 37 roof cleaning · 4.9★ from 539 Google reviews

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Report card

Percentile vs other roof cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.High Point Roofing & Remodeling is better than 92% of roof cleaning.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.High Point Roofing & Remodeling is better than 88% of roof cleaning.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.High Point Roofing & Remodeling is better than 96% of roof cleaning.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.High Point Roofing & Remodeling is better than 100% of roof cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.High Point Roofing & Remodeling is better than 100% of roof cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.High Point Roofing & Remodeling is better than 100% of roof cleaning.A
100

Reviews for your job

Customers hired High Point Roofing & Remodeling for 8 kinds of job.

High Point Roofing & Remodeling for skylight installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Skylight installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2

All 4 Google reviews tagged “Skylight installation”

Lori6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

High Point Roofing was extremely easy to work with. We had a new roof installed, with skylights, and partial gutter installation. The foreman (Dan) was available all day to answer questions and kept us posted on the progress. The crew was efficient and did a great job with all work! Clean up was done the same day…

Gutter installationRoof installationSkylight installation
Joni4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rarely do I find a company so deserving of 5 star rating but High Point is that company . Outstanding work from the office to the field - workmanship and follow through extraordinary .

Gutter installationRoof installationSkylight installation+ Responsiveness+ Punctuality+ Quality
Natalie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The High Point Roofing Team was very professional and helpful from initial site visit and estimate through installation. Nick, who came out and did the initial evaluation of the roof, then returned to meet with the insurance adjuster and provided the work proposal, was very helpful. During install, the project…

Roof installationSkylight installationRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Bill5 years ago★★★★★

Rating only, no written review.

Attic ventingGutter installationGutter repairs+ Responsiveness+ Punctuality+ Quality

Price

$10k+29% vs typical roof cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 56%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation102$11k–$18k
Roof repair47$784–$12k
Gutter installation46—
Roof repair for storm & wind damage32$1.6k–$12k
Roof inspection28—
Gutter repairs20—
Attic venting15—
Roof damage repair13—

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