Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
High-Q Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%92+24Value 15%98+14.9Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

High-Q Appliance Repair

Placerville, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 17 microwave repair services · 5.0★ from 93 Google reviews

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Report card

Percentile vs other microwave repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.High-Q Appliance Repair is better than 97% of microwave repair services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.High-Q Appliance Repair is better than 92% of microwave repair services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.High-Q Appliance Repair is better than —% of microwave repair services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.High-Q Appliance Repair is better than 98% of microwave repair services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.High-Q Appliance Repair is better than 100% of microwave repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.High-Q Appliance Repair is better than —% of microwave repair services.–
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Reviews for your job

Customers hired High-Q Appliance Repair for 7 kinds of job.

High-Q Appliance Repair for dryer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–350
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$251–$409
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Dryer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Dryer repair”

Jeremy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Able came out to our home super fast and was able to resolve our dryer issue in a timely manner! They are very professional and I wouldn’t highly recommend them to anyone!

Paid $250–300Great priceDryer repair
Lawrenn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Exceptionally good Service! Abel was punctual, polite, professional, explained the needed repairs very well, and the wait time for the repair service was very short. I highly recommend this business!

Dryer repairWashing machine repair
quincyrig2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Dryer began making an awful noise - drum idler pulley and wheels had too many miles! High-Q came in, set expectations on time and price, had parts and got it all fixed in about an hour. Got it done! Highly efficient and nice guy.

Reasonable priceDryer repair
JackLocal Guide · 286 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent service, communication and timeliness. We will definitely call them next time.

Paid $500+Reasonable priceDryer repair
Phoumarin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Abel is very professional and very knowledgeable at what he does. He’s very respectful and does his job well! Going forward I know who I can trust to call when I need something fixed and fixed the right way. Very reasonable with price and no hidden fees. Again Thank you!

Paid $300–350Reasonable priceDryer repairStove, cooktop & oven repair
NinjaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I called Abel about why my Dryer Machine was not working properly due to a bad censor and he helped explained to me what was wrong. He came the same day and fixed my Dryer Machine. Now my family can have clean clothes to wear! Abel’s knowledge on Appliances is Top Notch. I would recommend him to all my friends and…

Paid $300–350Reasonable priceDryer repair
Ken3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They were able to come in the same morning I had my dryer problem. Very professional and efficient. Thank you

Paid $350–400Not sureDryer repair
Maria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I loved that this company advertised on FB Marketplace! I was looking at other dryers, but I really wanted my dryer fixed. You kinda dont know where to look to find appliance workers. This made it quick and convenient. I cant believe he fixed it all in one day! He even fixed the bs job Sears did on my dryer the…

Paid $300–350Reasonable priceDryer repair
Lauren12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Abel came out last week to fix my LG dryer. He arrived same day and before the appt window that was originally offered. He was here maybe an hour, between diagnosis and repair, and fixed my dryer with a part he had on hand. All is working as should. It was not an inexpensive repair but that's what you get in this area ... Thank you!

Paid $350–400Dryer repair
dan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

High-Q appliance repair is excellent. Our refrigerator went out and Abel diagnosed and repaired it extremely quickly. He is an excellent technician. While at our home we had him also look at our gas clothes dryer that had several problems. He did a quick maintenance on it and fixed several issues. We were extremely…

Reasonable priceRefrigerator/freezer repairDryer repair
Virginia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Abel came out the same day I called. Knowledgeable, personable, and capable. Had all necessary parts at hand. Very happy to get my dryer back.

Dryer repair
Brian14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Abel providing same day service which was amazing. In and out in less than an hour and fixed our sqeeky dryer.

Reasonable priceDryer repair
Jeffrey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our repair man came out to the house early and did an amazing job in a short amount of time. Fantastic personality also. Thank you to Abel.

Customer photo from Jeffrey's review
Reasonable priceDryer repair
George5 months ago★★★★★

Rating only, no written review.

Paid $350–400Not sureDryer repair
Ana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $400–450Dryer repair

Price

$350+15% vs typical microwave repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 61%Overpriced 0%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
Dryer repair15$251–$409
Washing machine repair14$124–$384
Refrigerator/freezer repair9$175–$390
Dishwasher repair6$144–$352
Stove, cooktop & oven repair5$101–$329
Oven repair2—
Washer/dryer repair2—

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