Appliance repair service · Placerville, CA · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%92+24Value 15%98+14.9Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 17 microwave repair servicesiPosition by Experts Score among all companies we track in this category. · better than 75%
5.0★★★★★93 Google reviews · 22 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
31%reviews answered by the owner
$350typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
High-Q Appliance Repair holds a 5.0 Google rating based on 93 reviews, with the owner responding to 31% of them. Customers frequently praise the service for same-day availability, prompt diagnosis, and clear communication regarding repairs for washers, dryers, and refrigerators. Many note that technicians carry parts on-site, explain issues thoroughly, and offer reasonable pricing without hidden fees. One lower-rated review criticized the quality of work, citing missing hardware during reassembly and difficulties with check deposits.
Google rating: 5.0 out of 5 from 93 reviews (99% five-star).
Reviews on this page: 93 Google reviews (88 with written comments, 3 with photos).
Owner responses: the business replied to 31% of reviews.
Most recent review: October 31, 2026.
Service: Microwave Repair Service serving Placerville, California.
Data from Google, last updated November 2, 2026.
Score profile vs other microwave repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
High-Q Appliance RepairMicrowave Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.High-Q Appliance Repair: 97/100 on this factor. Category median: 87.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.High-Q Appliance Repair: 92/100 on this factor. Category median: 84.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.High-Q Appliance Repair: 98/100 on this factor. Category median: 100.A
98
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.High-Q Appliance Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 50.–
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Bar = this company · dark tick = category median.
Star ratings
93 Google reviews we collected
5.0of 5
5 stars9299%
4 stars00%
3 stars00%
2 stars11%
1 star00%
Praise vs complaints
Phrases our text analysis found in 88 written reviews
99%praise
Praise18799%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1125%
Reasonable2761%
Overpriced00%
Not sure614%
$350+15% vs typical microwave repair services
Middle half of what 32 customers paid ($290–$398) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response4624%
Staff & attitude4524%
Quality & results2915%
Would recommend2815%
Price & value169%
Communication126%
Honesty & trust126%
What customers talk about
We read 88 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Abel was super responsive and helpful in fixing my dishwasher problem!”
“Abel was very helpful & patient in explaining each step.”
“Did a great job with fixing our refrigerator although it’s quite pricey for the part To be repaired.”
“They are very professional and I wouldn’t highly recommend them to anyone!”
“Prompt, excellent, and ethical service priced very reasonably.”
“The service was quick and our technician explained everything.”
“Going forward I know who I can trust to call when I need something fixed and fixed the right way.”
People customers mention
Abel14 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired High-Q Appliance Repair for 7 kinds of job. Pick one to see what they paid and said.
BBecca7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Abel was super responsive and helpful in fixing my dishwasher problem! He was helping me diagnose the problem over the phone and I could tell he cares about his work. He came out right away and fixed my dishwasher problem! Highly recommend!
Paid $250–300Reasonable priceDishwasher repair
Ffernando10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Abel came out and quickly diagnosed the problem. He had a replacement part in his vehicle and was able to repair our oven promptly. He is courteous and capable.
Appreciate his quick response as well.
Paid $300–350Reasonable priceOven repair
VVernonLocal Guide · 3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
The service was quick and our technician explained everything. We are thankful they could arrive when they did.
Paid $450–500Not sureWashing machine repair
JJeremy1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Able came out to our home super fast and was able to resolve our dryer issue in a timely manner! They are very professional and I wouldn’t highly recommend them to anyone!
Paid $250–300Great priceDryer repair
KKelli1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Friendly repairman. Great service
Explained what was going on and needed to be repaired
Paid $350–400Great priceWashing machine repair
PPaula1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Abel was efficient and honest. Fixed my washer but let me know it was going to go in the near future. Gave me honest opinions on my next band. I will use them again.
Abel was super responsive and helpful in fixing my dishwasher problem! He was helping me diagnose the problem over the phone and I could tell he cares about his work. He came out right away and fixed my dishwasher problem! Highly recommend!
Price assessment: Reasonable price
Price: $250–300
Services: Dishwasher repair
Repair wait time: 1–2 hr
Response from the owner · a day ago
Thank you for choosing High-Q Appliance Repair!
D
Dr Marianne Abate8 reviewsiTotal number of Google reviews Dr has written across all businesses on Google Maps, not just this one.
Same day service exceeded our expectations! Able was friendly and professional! The repair of our GE cafe dishwasher was made quickly and more than satisfactory! We will call High Q again!!!!
Response from the owner · a week ago
Thank you for choosing High-Q Appliance Repair
F
fernando torrelio10 reviewsiTotal number of Google reviews fernando has written across all businesses on Google Maps, not just this one.
Abel came out and quickly diagnosed the problem. He had a replacement part in his vehicle and was able to repair our oven promptly. He is courteous and capable.
Appreciate his quick response as well.
Price assessment: Reasonable price
Price: $300–350
Services: Oven repair
Repair wait time: 0–1 hr
Response from the owner · a week ago
Thank you for choosing High-Q Appliance Repair
V
Vernon ThomsonLocal Guide · 3 reviewsiTotal number of Google reviews Vernon has written across all businesses on Google Maps, not just this one.
Able came out to our home super fast and was able to resolve our dryer issue in a timely manner! They are very professional and I wouldn’t highly recommend them to anyone!
Price assessment: Great price
Price: $250–300
Services: Dryer repair
Repair wait time: 1–2 hr
Response from the owner · a month ago
Thank you for choosing High-Q Appliance Repair!
R
Reece Oliver11 reviewsiTotal number of Google reviews Reece has written across all businesses on Google Maps, not just this one.
