Analyzing 6,701,3046.7M ReviewsFor 18,80618.8K Experts

Experts Reviews · Company report
Highline Customs logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%44+3.1Craft & service penalty97−0.3Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Highline Customs

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 73 window tinting services · 4.9★ from 1,049 Google reviews

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Report card

Percentile vs other window tinting services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Highline Customs is better than 93% of window tinting services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Highline Customs is better than 94% of window tinting services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Highline Customs is better than 97% of window tinting services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Highline Customs is better than 100% of window tinting services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Highline Customs is better than 100% of window tinting services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Highline Customs is better than 44% of window tinting services.C
44

Reviews for your job

Customers hired Highline Customs for 7 kinds of job.

Highline Customs for decorative window tinting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Decorative window tinting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 13

All 7 Google reviews tagged “Decorative window tinting”

Tyler5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Best in Show (and Portland): It hit me last week, I've been taking cars to these guys since 2007 when I got a referral, and I've had a 10/10 experience every single time. Total professionals - both in person and in their work - and extremely knowledgable about everything they do and every product they use without…

Decorative window tintingPaint protectionPrivacy window films+ Punctuality+ Quality+ Professionalism
Irnes3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Went to high line to see if they could check my previous window tint percentage and I didn’t expect to get my car done that day. As I got home I got a phone call from Phil and he notified me that someone had cancelled and I could come back and get my car tinted. Everything worked out great and I’ve been letting a…

Decorative window tintingVehicle window tinting+ Professionalism
Daniel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Eric and Phil were a pleasure to work with. They installed the i3 tint on all windows and it’s been a blessing ever since. Glare is drastically reduced day and night, my car, which is black, stays cooler during the hot days, and my eyes stay more relaxed and I’m able to concentrate on the road better now. Also it…

Decorative window tintingHeat control window filmsSun control window tinting+ Punctuality+ Quality+ Professionalism
alyssa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve used this business for YEARS to tint all my new cars. I’ve had a lot over the years and I will not go anywhere else. I tell everyone I can to go here. They are so amazing! They do the best job and there’s literally no one better out there. Would recommend to anyone. They just did my new Jeep Wrangler and I’m so happy! Will be using again!

Decorative window tintingPrivacy window filmsSun control window tinting+ Punctuality+ Quality+ Professionalism
SamLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Decorative window tintingHeat control window filmsPrivacy window films
Randy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Decorative window tintingHeat control window filmsSun control window tinting+ Punctuality+ Quality+ Professionalism
Steve5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Decorative window tintingHeat control window filmsPrivacy window films+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Vehicle window tinting138—
Sun control window tinting49—
Paint protection36—
Heat control window films35—
Privacy window films34—
Decorative window tinting7—
Daylight redirecting2—

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