Souleh Hassan3 reviewsTotal number of Google reviews Souleh has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service and friendly people
HighNorth Mystique Of Maine Auburn Dispensary
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%69+43.8Reliability 28%55+15.5Replies to reviews 8%76+6.3Momentum penalty78−2.2Experts Score= 63Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 19 candy storesPosition by Experts Score among all companies we track in this category. · better than 56%
4.7 ★★★★★ 50 Google reviews · 12 photos
88%five-star reviews
4.54★last 12 monthsAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
54%reviews answered by the owner
Nov 2026latest review
HighNorth Mystique Of Maine Auburn Dispensary at a glance
Reviewers at the 4.7-rated Auburn location frequently cite friendly, knowledgeable staff, clean facilities, and affordable pricing for quality cannabis, concentrates, and edibles. Recurring themes include helpful product recommendations, efficient service, and a welcoming atmosphere for both new and returning customers. A common criticism involves inaccurate communication regarding sales promotions, with one reviewer reporting a long drive for a sale that had ended, while others noted inconsistencies in product weight or quality relative to cost.
- Google rating: 4.7 out of 5 from 50 reviews (88% five-star).
- Reviews on this page: 50 Google reviews (38 with written comments, 2 with photos).
- Owner responses: the business replied to 54% of reviews.
- Most recent review: November 2, 2026.
- Service: Candy Store serving Auburn, Maine.
Data from Google, last updated November 3, 2026.
Score profile vs other candy stores
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HighNorth Mystique Of Maine Auburn Dispensary: 69/100 on this factor. Category median: 67.B
69
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HighNorth Mystique Of Maine Auburn Dispensary: 55/100 on this factor. Category median: 64.C
55
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HighNorth Mystique Of Maine Auburn Dispensary: 78/100 on this factor. Category median: 100.B
78
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HighNorth Mystique Of Maine Auburn Dispensary: 76/100 on this factor. Category median: 45.B
76
Bar = this company · dark tick = category median.
Star ratings
50 Google reviews we collected
- 5 stars4488%
- 4 stars24%
- 3 stars24%
- 2 stars00%
- 1 star24%
Praise vs complaints
Phrases our text analysis found in 38 written reviews
- Praise3897%
- Complaints13%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude2154%
- Price & value718%
- Quality & results513%
- Would recommend513%
- Speed & response13%
What customers talk about
We read 38 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very friendly service, and good pricing on quality bud.”
“Small place big energy affordable strains on deck good customer service buds on point love this place will be going back most definitely”
“If you want exceptional service, someone that not only knows and has the knowledge to pass on about the different things that they sell and carry, ple…”
“I highly recommend and I don't even bother going anywhere else anymore.”
“Excellent service prompt so sweet to talk to”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Honesty5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Awesome customer service and went above and beyond to make sure my first experience there was great! Will be back!
Aaron9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Quiet Sunday Excellent service prompt so sweet to talk to Signed me right up for the reward program
Cathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Our favorite place for pre rolls and food conversation.always service with a smile.
Chanse1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Small place big energy affordable strains on deck good customer service buds on point love this place will be going back most definitely
Erica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Alex and Corey were super friendly and helped me find exactly what I was looking for. Its always great customer service and I love going there😄
ReidLocal Guide · 113 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★
I called yesterday and was informed that the blqck friday sale was going on still today and drove over an hour out of the way to be told the sale is in fact not atill going and was told id have to pay double very upset wasted 2 hours of time and gas for nothing very disapointed.
Photos
Customer reviews
4.7 ★★★★★ 50 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
David Richardson1 reviewTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery friendly service, and good pricing on quality bud.
Honesty Gervais5 reviewsTotal number of Google reviews Honesty has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAwesome customer service and went above and beyond to make sure my first experience there was great! Will be back!
Aaron Brackett9 reviewsTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleQuiet Sunday Excellent service prompt so sweet to talk to Signed me right up for the reward program
Gina BernierLocal Guide · 23 reviewsTotal number of Google reviews Gina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat place to shop
Cathy Bozzi1 reviewTotal number of Google reviews Cathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOur favorite place for pre rolls and food conversation.always service with a smile.
Chanse Devoe1 reviewTotal number of Google reviews Chanse has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSmall place big energy affordable strains on deck good customer service buds on point love this place will be going back most definitely
Response from the owner · 3 months ago
Hey Chanse! Thanks for choosing HiMoM, and we look forward to seeing you in the future!
Shelby Davis Jr.5 reviewsTotal number of Google reviews Shelby has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOutstanding Budtenders in the Auburn location.
Erica W2 reviewsTotal number of Google reviews Erica has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlex and Corey were super friendly and helped me find exactly what I was looking for. Its always great customer service and I love going there😄
Karin Nickerson4 reviewsTotal number of Google reviews Karin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI walk into mystique of Maine on a weekly basis and sometimes more on Center Street in Auburn. I have always been greeted with the utmost respect and some of the most exceptional customer service skills ever by a very professional lady named Melissa. She worked at the Minot Avenue location as well. You can tell that this woman loves her job from the inside out. She goes above and beyond with any questions I may have and always make sure to completely answer and satisfy my every need. Every time I walk through that door and she is there she's very pleasant, she brings a calming aora around her, very knowledgeable and puts a lot of smiles on people's faces. No matter what location she's been at she has always kept that shop looking presentable and similar to a medical office atmosphere, because it's so clean. Other days I go in there and I can't even believe it's the same shop and I'll instantly look around and she won't be there. I can always tell when she is not present as it's not the same atmosphere and not as welcoming. She brings out the best in the company and has since the day they open their doors here in Auburn. If you want exceptional service, someone that not only knows and has the knowledge to pass on about the different things that they sell and carry, please do not hesitate and stop into the boutique! Melissa will have you smiling from ear to ear, making you feel the most welcome than any shop around and will also supply you and help guide you with anything you may need. I highly recommend and I don't even bother going anywhere else anymore.
Response from the owner · 9 months ago
Hi Karin, Thank you so much for your kind words. I am so moved and humbled. We strive for the 5 star experience for everyone and I am so glad to know you are a satisfied customer. It is a joy to work for HighNorth Mystique and knowing it shows makes it even more worth it. Look forward to seeing you again soon! - Melissa - HiMoM Auburn
HighNorth Mystique Of Maine Auburn Dispensary on Google Maps →
Business details
- Address: 375 Center St, Auburn, ME 04210
- Phone: (207) 245-2645
- Website: highnorthmaine.com
- Service area: Auburn, ME