Analyzing 9,848,2429.8M ReviewsFor 27,74827.7K Experts

Experts Reviews · Company report
HillHouse Renovation logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%81+11.5Replies to reviews 7%78+5.5Craft & service penalty97−0.3Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

HillHouse Renovation

O'Fallon, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 56 home builders · 5.0★ from 90 Google reviews

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Report card

Percentile vs other home builders (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HillHouse Renovation is better than 94% of home builders.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HillHouse Renovation is better than 93% of home builders.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HillHouse Renovation is better than 97% of home builders.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HillHouse Renovation is better than 81% of home builders.A
81
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HillHouse Renovation is better than 100% of home builders.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HillHouse Renovation is better than 78% of home builders.B
78

Reviews for your job

Customers hired HillHouse Renovation for 8 kinds of job.

HillHouse Renovation for home repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Home repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Home repairs”

Deb4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

House On a Hill did a great job finishing our basement and upgrading our laundry room! The crews are good at what they do, prompt, professional, and always cleaned up at the end of every day. Alena was very helpful with layout and helping us understand how something was going to look. Tim is a problem solver and…

Great priceInstall flooringHome repairsBuilding design
JacobLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Stellar Job by tim and his team. Quality work done right the first time, and top notch communication. I will definitely be using Hillhouse for all of my Renovation needs, and I will be recommending them to all of my friends.

Customer photo from Jacob's reviewCustomer photo from Jacob's reviewCustomer photo from Jacob's review
Reasonable priceInstall flooringHome repairsInterior finishing
Kathy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Tim & his team were professional, dependable, polite & did an outstanding job. We had our counters & backsplash redone in kitchen. But also had several smaller projects. It was all handled in a timely fashion. Prices were reasonable & upfront. 100% will have them back for future projects. I honestly cannot recommend them enough!

Reasonable priceHome repairs
mattLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

No pressure, honest employees, always on time. Communication for our finished basement was always excellent. Work was done on time and on budget. Tim will find any imperfection and correct it. Even things my untrained eye would never have noticed in a million years. Will use again if future project arise.

Reasonable priceHome repairsDrywall installationHome addition construction

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 71%Overpriced 7%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Remodeling17—
Drywall installation11—
Plumbing fixture installation9—
Drywall repair7—
Install flooring7—
Paint indoors6—
Home repairs4—
Interior finishing4—

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