Experts Reviews · Company report
Hillside Tire & Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%29+2.1Craft & service penalty91−0.9Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Hillside Tire & Service

Herriman, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #556Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 610 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hillside Tire & Service is better than 86% of auto repair shops.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hillside Tire & Service is better than 80% of auto repair shops.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hillside Tire & Service is better than 91% of auto repair shops.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hillside Tire & Service is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hillside Tire & Service is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hillside Tire & Service is better than 29% of auto repair shops.D
29

Reviews for your job

Customers hired Hillside Tire & Service for 8 kinds of job.

Hillside Tire & Service for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#288 / 578

All 16 Google reviews tagged “General repairs & maintenance”

AnnieSlamm1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Every mechanic at this location go further in their services, than anyone else I've experienced. Highly recommend.

Auto brake repairAuto brake replacementAuto emissions testing
Eric8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am from out of town took my truck there because I noticed a tire going flat. They stopped what they were doing and fixed it in 5 minutes. Very friendly too!!

General repairs & maintenance
chase15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mark and Chris are class acts. Wouldn't trust my vehicle anywhere else. Excellent work for a fair price

Auto maintenanceAuto tire replacementEngine repair
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris and his counter guy were so helpful. Service to my vehicle was completed in great time. Had my 2 year old daughter running around causing chaos, but they treated us like family. Would recommend anyone for this location for your vehicles services. Thank you.

General repairs & maintenance
RLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have come here since Mark took care of me on a set of new BFG tires. I’ve been back many times. Always the same great service always at a good price. I am sending my wife there again today. I will keep sending my car and trucks there as long as they take good care of my family. Give them a shot for sure!!!!!!

General repairs & maintenanceOil changeTires
Josh5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris and the team are some of the best guys out there. I have and will only take my cars there for any of the scheduled maintenance or any other issues you may experience. They will not try to upsell you on anything and will only do what is best for your car. I can’t recommend them enough.

Auto maintenanceEngine repairGeneral repairs & maintenance
Ron7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've gone there for years on all of my business and personal cars and trucks. They are by far the most honest people to deal with. There prices are fair and there service is excellent. I've referred many of my friends and family. I would always recommend them.

Brake service & repairBrakesGeneral repairs & maintenance
GarrettLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Hillside has been my shop of choice for years, everytime I come in I'm helped quickly and given a time frame that is accurate. I refer anyone I know with tire or car troubles here first because of the consistent excellent service my wife and I receive here. They make a stressful situation very manageable everytime.…

Brake service & repairBrakesAuto engine diagnostic
Matt4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We brought in a vehicle for pre purchase inspection and was greeted with kindness. They looked at the vehicle and gave us an honest breakdown of what it needed. Staff was very friendly and kind. Will bring my vehicles back here again.

General repairs & maintenance
Bill7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mark and Chris always take care of me and my family. I never worry about my vehicles with them. I used to fear other shops fixing additional problems I didn't have, I never feel that way with this Sandy location

Brake service & repairAuto engine diagnosticGeneral repairs & maintenance
Brandon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

A friend recommended that I come here after the dealership said I needed to fix several things that I couldn’t afford. Chris, Ethan and Mark went above and beyond and we’re very professional. They didn’t tell me I needed to fix things that weren’t necessary and were completely honest. They diagnosed and fixed my car…

General repairs & maintenance
Ashley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mark, Chris, and their team of hard working employees have always gone above and beyond with their incredible service! They are kind, provide exceptional service, honest , and discuss your options with you completely. I cannot recommend them highly enough! They have had my business for over a decade and will have it…

Brake service & repairAuto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Ryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General repairs & maintenance
Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BatteryBrake service & repairBrakes
Carey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General repairs & maintenanceOil changeTires+ Quality+ Professionalism+ Value
Jerred12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

General repairs & maintenance+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 74%Reasonable 21%Overpriced 0%Not sure 5%

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