Analyzing 10,156,54110.2M ReviewsFor 28,80428.8K Experts

Experts Reviews · Company report
Hillside Tire & Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%29+2.1Craft & service penalty91−0.9Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Hillside Tire & Service

Herriman, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #556Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 610 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hillside Tire & Service is better than 86% of auto repair shops.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hillside Tire & Service is better than 80% of auto repair shops.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hillside Tire & Service is better than 91% of auto repair shops.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hillside Tire & Service is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hillside Tire & Service is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hillside Tire & Service is better than 29% of auto repair shops.D
29

Reviews for your job

Customers hired Hillside Tire & Service for 8 kinds of job.

Hillside Tire & Service for wheel alignment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.56
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 58/100.How Job match is calculatedBuilt only from reviews Google tagged “Wheel alignment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#355 / 373

All 9 Google reviews tagged “Wheel alignment”

AnnieSlamm1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Every mechanic at this location go further in their services, than anyone else I've experienced. Highly recommend.

Auto brake repairAuto brake replacementAuto emissions testing
chase15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mark and Chris are class acts. Wouldn't trust my vehicle anywhere else. Excellent work for a fair price

Auto maintenanceAuto tire replacementEngine repair
Joey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Although this company has many great reviews, they are dishonest and will scam you. Last week, I had a flat tire fixed at the Hillside Tire & Service (Sandy). A very kind worker helped me get two new rear tires (premium tires mind you) for my car and informed me that I was also in need of a tire alignment. I came…

Customer photo from Joey's review
TiresWheel alignment
Josh5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris and the team are some of the best guys out there. I have and will only take my cars there for any of the scheduled maintenance or any other issues you may experience. They will not try to upsell you on anything and will only do what is best for your car. I can’t recommend them enough.

Auto maintenanceEngine repairGeneral repairs & maintenance
GarrettLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Hillside has been my shop of choice for years, everytime I come in I'm helped quickly and given a time frame that is accurate. I refer anyone I know with tire or car troubles here first because of the consistent excellent service my wife and I receive here. They make a stressful situation very manageable everytime.…

Brake service & repairBrakesAuto engine diagnostic
Ashley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mark, Chris, and their team of hard working employees have always gone above and beyond with their incredible service! They are kind, provide exceptional service, honest , and discuss your options with you completely. I cannot recommend them highly enough! They have had my business for over a decade and will have it…

Brake service & repairAuto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Misti2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Wheel alignment
Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BatteryBrake service & repairBrakes
Carey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General repairs & maintenanceOil changeTires+ Quality+ Professionalism+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 74%Reasonable 21%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Tires55—
General repairs & maintenance16—
Oil change11—
Wheel alignment9—
Auto engine diagnostic7—
Steering & suspension repair6—
Brakes6—
Brake service & repair6—

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