Environmental consultant · Columbus, OH · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%92+58.4Reliability 28%92+26Replies to reviews 8%51+4.2Experts Score= 89Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#74 of 128 hazardous material removaliPosition by Experts Score among all companies we track in this category. · better than 43%
4.9★★★★★129 Google reviews · 20 photos
93%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently cite rapid response times, thorough inspections, and clear communication when engaging with the firm for asbestos, lead, radon, and mold services. Reviews highlight reasonable pricing and professional conduct during both testing and abatement projects. However, one low-star review alleges that inspections occasionally miss suspect materials, resulting in faulty reports.
Google rating: 4.9 out of 5 from 129 reviews (93% five-star).
Reviews on this page: 129 Google reviews (96 with written comments).
Owner responses: the business replied to 74% of reviews.
Most recent review: May 20, 2026.
Service: Hazardous Material Removal Service serving Columbus, Ohio.
Data from Google, last updated November 2, 2026.
Score profile vs other hazardous material removal
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Hina Environmental SolutionsHazardous Material Removal median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hina Environmental Solutions: 92/100 on this factor. Category median: 93.A
92
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hina Environmental Solutions: 92/100 on this factor. Category median: 92.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hina Environmental Solutions: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hina Environmental Solutions: 51/100 on this factor. Category median: 69.C
51
Bar = this company · dark tick = category median.
Star ratings
129 Google reviews we collected
4.9of 5
5 stars12093%
4 stars65%
3 stars11%
2 stars11%
1 star11%
Praise vs complaints
Phrases our text analysis found in 96 written reviews
98%praise
Praise18298%
Complaints32%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5530%
Speed & response3921%
Quality & results3318%
Would recommend2614%
Price & value158%
Communication137%
Honesty & trust42%
What customers talk about
We read 96 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Bounsy Answered my called immediately and was so helpful and went out to the house very quickly.”
“The entire team was responsive, helpful, and most of all did an outstanding job.”
“He was available on short notice and did a super thorough job checking every area.”
“He answered all my questions and I would defiantly recommend them.”
“I cannot recommend this company enough.”
“I called to ask for a quote for asbestos testing and was not only told a reasonable price, but they were able to come out the same day.”
“He was very informative and answered all my questions.”
“Great, reliable service and a joy to work with (sounds funny to say with house stuff, but they just were!”
People customers mention
Brian7 reviews
Bounsy4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Llexi3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I called today 5/20/26 to have my home I am under contract on tested for asbestos. Bounsy Answered my called immediately and was so helpful and went out to the house very quickly. I was so grateful for all of the help. He answered all my questions and I would defiantly recommend them. I am a realtor, so I will be…
MMatthew4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I had a great experience. My inspector went above and beyond what I was asking, really took his time and was thorough collecting samples. He also was able to find asbestos in areas I would have never thought of on my own.
CCamiLocal Guide · 75 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I wanted to do a lead inspection before moving into an older home, and Brian was amazing! He was available on short notice and did a super thorough job checking every area. We found the spots with lead paint (mostly on the doors), so now we know exactly what needs to be replaced. It was exactly what we were looking…
LLizardLocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Great, reliable service and a joy to work with (sounds funny to say with house stuff, but they just were!). Efficient, kind, and knowledgeable. Services used: asbestos testing , radon testing.
SStephen9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I had a great experience with Hina Environmental. We were concerned about a ceiling containing asbestos. During the consultation, Bounsy assured us that it was not asbestos, but pointed out other areas of concern with the flooring and ductwork. He is very knowledgeable and thorough. I would definitely recommend this company!
CCarolyn2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I needed to have asbestos work completed in order to get my furnace replaced. The entire team was responsive, helpful, and most of all did an outstanding job. Highly recommended! Thank you so much!
I called today 5/20/26 to have my home I am under contract on tested for asbestos. Bounsy Answered my called immediately and was so helpful and went out to the house very quickly. I was so grateful for all of the help. He answered all my questions and I would defiantly recommend them. I am a realtor, so I will be referring my clients to him if needed. Thank you!
Response from the owner · 5 months ago
Thanks for the review. Glad we were able to help.
M
Matthew Black4 reviewsiTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
I had a great experience. My inspector went above and beyond what I was asking, really took his time and was thorough collecting samples. He also was able to find asbestos in areas I would have never thought of on my own.
Response from the owner · 7 months ago
Hi Matthew,
Thanks for the feedback. We really appreciate it. Let us know if you need anything else.
C
Cami GandelmanLocal Guide · 75 reviewsiTotal number of Google reviews Cami has written across all businesses on Google Maps, not just this one.
I wanted to do a lead inspection before moving into an older home, and Brian was amazing! He was available on short notice and did a super thorough job checking every area. We found the spots with lead paint (mostly on the doors), so now we know exactly what needs to be replaced. It was exactly what we were looking for, and Brian was extremely friendly and accommodating. Highly recommend! :)
Response from the owner · a year ago
Thanks for the review! I’m glad we were able to help.
L
Lizard LizardLocal Guide · 27 reviewsiTotal number of Google reviews Lizard has written across all businesses on Google Maps, not just this one.
Great, reliable service and a joy to work with (sounds funny to say with house stuff, but they just were!). Efficient, kind, and knowledgeable. Services used: asbestos testing , radon testing.
Response from the owner · a year ago
Thank you for the review.
S
Stephen Neff9 reviewsiTotal number of Google reviews Stephen has written across all businesses on Google Maps, not just this one.
I had a great experience with Hina Environmental. We were concerned about a ceiling containing asbestos. During the consultation, Bounsy assured us that it was not asbestos, but pointed out other areas of concern with the flooring and ductwork. He is very knowledgeable and thorough. I would definitely recommend this company!
Response from the owner · a year ago
Thanks Stephen, for the review. Glad we were able to help.
C
Carolyn Jordan2 reviewsiTotal number of Google reviews Carolyn has written across all businesses on Google Maps, not just this one.
I needed to have asbestos work completed in order to get my furnace replaced. The entire team was responsive, helpful, and most of all did an outstanding job. Highly recommended! Thank you so much!
Response from the owner · a year ago
Thanks Carolyn, for the review. Glad we were able to help.
T
taria sheppard7 reviewsiTotal number of Google reviews taria has written across all businesses on Google Maps, not just this one.
We had a great experience with Hina Environmental from start to finish. The owner came a day after I contacted him and they finished the job the next week! We had mold and some asbestos tape in the basement and their team was thorough and eager to do a fantastic job. The basement is now completely transformed and I love going down there now. The team is friendly and loves what they do. They cleaned up beyond the scope of the job and the basement smells nice and clean now. This was painless and we should have done it sooner.
Response from the owner · 2 years ago
Thank you for leaving a review. Glad we were able to help.
C
Chloe Reep4 reviewsiTotal number of Google reviews Chloe has written across all businesses on Google Maps, not just this one.
I cannot recommend this company enough. We just purchased our 1941 home and suddenly realized that we may have a lead based paint problem. We paid top TOP dollar to another company for lead testing but still did not feel that we had truly comprehensive results or a plan for abatement. We called Hina to provide further testing and not only did Brian complete a very thorough inspection and provide a clear path forward for abatement but he was extremely generous with his time and expertise. We now feel confident to make our home safe for us and our children. My only regret is not beginning with them in the first place. Thanks!
Response from the owner · 2 years ago
Thank you for taking the time to provide your feedback. We’re glad we were able to help you!
I
Ilse LeachLocal Guide · 13 reviewsiTotal number of Google reviews Ilse has written across all businesses on Google Maps, not just this one.
Brian was very patient, caring and helped us ease our minds for possible at-home health hazards such as radon, asbestos, lead and mold. Thank you very much for all of your hard work and for going above and beyond. We felt that he genuinely cared about us and our safety. This company is awesome! Thank you Brian and team for addressing our concerns and bringing us greater peace.
Response from the owner · 2 years ago
Thanks Ilse, for the review. We’re glad we were able to help.
