Analyzing 5,880,2915.9M ReviewsFor 16,22616.2K Experts
Google reviewers rate Hip Hounds 4.9 out of 5 based on 484 reviews, frequently citing live webcam access, regular photo updates, and friendly staff as key benefits for daycare and boarding services. Customers often highlight the facility's cleanliness and the dogs' enjoyment of group playtime. However, low-star reviews describe instances of poor communication, including unanswered messages, and specific safety concerns involving dog injuries or missing animals during stays.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
484 Google reviews we collected
Phrases our text analysis found in 411 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 411 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were so helpful and really eased our concerns.”
“I am so thankful for ya'll and will definitely recommend you and be back in the future!”
“Can't recommend enough!”
“I never once had to worry about his health or safety because I knew I could trust that he was in good hands.”
“We usually take her to Shady Acres, where we’ve never had any issues, but we decided to try this place because it’s closer.”
“He always enjoys the place and the prices are reasonable.”
“My girls had a wonderful experience during their evaluation day!”
“I'd recommend coming here if you seek terrible communication and unaccommodating experience.”
“It is very clean when I watch Maya through the cameras if one of the babies goes potty it is immediately attend to.”
“They took amazing care of him through the years and maintained his many medications when he started to slow down.”
“The communication was amazing, I felt extremely comforted and without worry during my trip.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Hip Hounds for 3 kinds of job. Pick one to see what they paid and said.
I love hip hounds and so does my husky! He comes home tired from all the playtime with the other furbabies. Plus, I love that I can watch him on the cam. That gives me a lot of reassurance that he’s in good hands :) We are definitely returning customers who come for boarding.
This was our first time boarding our dogs at Hip Hounds and we are definitely coming back! The communication was amazing, I felt extremely comforted and without worry during my trip. I am so thankful for ya'll and will definitely recommend you and be back in the future!
We've been sending our dog Brie there since we got her in 2017. Wonderful people and a wonderful place for our pup.
My husband and I were going to be out of the country for almost two weeks and needed some last minute help with our puppy, Stanley, since our original plans fell through less than a week before we were supposed to leave. We called Hip Hounds and they were able to get Stanley in for an immediate evaluation. They…
Hip Hounds has my vote for best dog boarding facility, hands down! I love that my dog has so much free play time and she isn’t in a kennel for 20 hours a day. My favorite part? The webcams! I get to take a look at what’s going on when she’s there and it always brings a smile to my face. The Hip Hounds crew is amazing and I’m so grateful for what they do!
We used hip hounds for the first time for our dog Waylon for over a week a boarding and he had the time of his life. We loved being able to see him on the cameras during the day and he was always wagging his tail and happy. We will be coming here whenever we go out of town in the future! He also came home smelling clean and fresh from his exit bath!
| Job | Reviews | Category typical |
|---|---|---|
| Dog boarding | 125 | — |
| Dog daycare | 111 | — |
| Other pet daycare | 10 | — |
4.9 ★★★★★ 484 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Amazing. I love the little updates and pictures I get of my baby at day care!!
I love hip hounds and so does my husky! He comes home tired from all the playtime with the other furbabies. Plus, I love that I can watch him on the cam. That gives me a lot of reassurance that he’s in good hands :) We are definitely returning customers who come for boarding.
This was our first time boarding our dogs at Hip Hounds and we are definitely coming back! The communication was amazing, I felt extremely comforted and without worry during my trip. I am so thankful for ya'll and will definitely recommend you and be back in the future!
We've been sending our dog Brie there since we got her in 2017. Wonderful people and a wonderful place for our pup.
Thank you, Toni. Your sweet girl Brie is always a great guest!
My husband and I were going to be out of the country for almost two weeks and needed some last minute help with our puppy, Stanley, since our original plans fell through less than a week before we were supposed to leave. We called Hip Hounds and they were able to get Stanley in for an immediate evaluation. They were so helpful and really eased our concerns. I loved watching him play around on the webcam and the photos that we’d get every few days. I never once had to worry about his health or safety because I knew I could trust that he was in good hands. Thank you, Hip Hounds, for taking such good care of our little man! We know he’s not always the easiest (or the quietest) but you handled him with such love and care nonetheless.
I'm so glad we could help you out and Stanley did his best to keep the barking to a minimum! Thanks for the great review!
Hip Hounds has my vote for best dog boarding facility, hands down! I love that my dog has so much free play time and she isn’t in a kennel for 20 hours a day. My favorite part? The webcams! I get to take a look at what’s going on when she’s there and it always brings a smile to my face. The Hip Hounds crew is amazing and I’m so grateful for what they do!
We're always thrilled to see Nugget! Thank you so much for the kind review.
We used hip hounds for the first time for our dog Waylon for over a week a boarding and he had the time of his life. We loved being able to see him on the cameras during the day and he was always wagging his tail and happy. We will be coming here whenever we go out of town in the future! He also came home smelling clean and fresh from his exit bath!
Thanks for the great review! Glad Waylon had such a good time!
Michael was exceptional at making me feel comfortable leaving my Rattie in their care. I love the webcams and the fact that he was not placed in a kennel for the whole time. He played with the other dogs and was truly happier when I picked him up than when I dropped him off!
Thanks Jenny! So happy we helped you feel at ease and we loved having Beadle with us!
Michael and the friendly, caring staff at Hip Hounds have created an exceptional daycare and boarding experience, and our pup always leaves happy. Highly recommend!
We love having Kiki & really appreciate the review!
Hip Hounds is a special place you do not find often anymore- any incredibly engaged owner who hires great people that all go above and beyond for their customers. My dogs absolutely love going there. Recently our dog was going through some medical things but we had to board him. Michael spent time talking with me about plans, during their stay sent me updates with photos, and made sure our dog got extra attention at no extra cost. I feel very fortunate we found Hip Hounds because we 100% trust them with our dogs. I’ve recommended them to many friends who also now love taking their dogs there.
Thank you, Allie, I really appreciate the kind words. We love having Bruno & Neville here and are grateful for the referrals. Thank you!!
Analyzing 5,880,2915.9M ReviewsFor 16,22616.2K Experts
