GUTTER INSTALLATION SERVICES · MURFREESBORO, TN
Hisway Roofing logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%35+5.3Craft & service 20%6+1.2Value 10%41+4.1Momentum 8%65+5.2Track record 7%42+2.9Accountability 5%4+0.2Experts Score= 31Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.31SCORE

Hisway Roofing

Better than 8% of gutter installation services · #12 of 13

4.9★312 Google reviewsGoogle star rating as shown on Google Maps.
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
20%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Hisway Roofing for gutter cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Gutter cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Gutter cleaning”

★★★★★ Morgan · a month ago

If you’re considering working with HisWay Roofing, you can end the debate: just decide YES. From the initial conversation through the completion of the project, every component was handled with excellence. The team was fantastic to work with, and brought creative solutions to the project; taking care of the details…

Great priceGutter installationRoof installationGutter cleaning
★★★★★ Suman · a year ago

I recently had the pleasure of working with Berto from Hisway Roofing for a roof repair at my home, and I couldn’t be more impressed with the entire experience. From the very beginning, Berto was professional, responsive, and incredibly knowledgeable. He took the time to explain exactly what needed to be done and…

Reasonable priceGutter repairsRoof repair for storm & wind damageGutter installation
★★★★★ David · a year ago

Hisway Roofing did a nice job replacing my roof in May 2025 and adding gutter guards. The salesman, Micah Smith, was polite and professional and worked tirelessly with my insurance company to secure appropriate coverage/reimbursement for the hail damage to my roof. The installation crew was superior - the crew…

Reasonable priceGutter repairsRoof repair for storm & wind damageRoof installation
★★★★★ Kathleen · 2 years ago

Kyle made the process easy, stream-lined. Crew was excellent,Berto supervised & ensured everything was done correctly. I am very pleased with my new roof.

Gutter cleaningRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Hisway, grey = gutter installation services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.91★ (43 reviews)2024-Q2: 4.86★ (28 reviews)2024-Q3: 5.00★ (21 reviews)2024-Q4: 4.78★ (18 reviews)2025-Q1: 5.00★ (15 reviews)2025-Q2: 5.00★ (33 reviews)2025-Q3: 5.00★ (33 reviews)2025-Q4: 5.00★ (26 reviews)2026-Q1: 5.00★ (10 reviews)2026-Q2: 5.00★ (21 reviews)2026-Q3: 4.73★ (15 reviews)2026-Q4: 5.00★ (5 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$16k+289% vs typical gutter installation services

Bar = middle half of what customers paid · gold mark = category median.

Great price 45%Reasonable 50%Overpriced 0%Not sure 5%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%35+5.3Craft & service 20%6+1.2Value 10%41+4.1Momentum 8%65+5.2Track record 7%42+2.9Accountability 5%4+0.2Experts Score= 31Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
35
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
35
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
6
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
41
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
65
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
42
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
4

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+22 / −0
Professionalism
+23 / −1
Responsiveness
+22 / −0
Punctuality
+19 / −0
Value
+17 / −0

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