GUTTER INSTALLATION SERVICES · MURFREESBORO, TN
Hisway Roofing logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%35+5.3Craft & service 20%6+1.2Value 10%41+4.1Momentum 8%65+5.2Track record 7%42+2.9Accountability 5%4+0.2Experts Score= 31Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.31SCORE

Hisway Roofing

Better than 8% of gutter installation services · #12 of 13

4.9★312 Google reviewsGoogle star rating as shown on Google Maps.
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
20%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Hisway Roofing for gutter repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–2,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Gutter repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Gutter repairs”

★★★★★ Megan · a week ago

Ryan, Berto, and the team were great to work with! Two years ago we had them come out to check the roof for damage and they showed there was regular wear and tear but no need for true repair or replacement. Fast forward to this year and, four hailstorms and some interior damage later, the roof was in significantly…

Paid $30,000–35,000Reasonable priceGutter repairsRoof repair for storm & wind damageRoof inspection
★★★★★ v · a month ago

I really enjoyed working with Hisway. I worked with several teams; roof, gutters, painter, and they, and my sales rep, Ryan, were all personable, communicative, and did a great job. I would recommend them for roofing, gutter, home repair and painting services.

Reasonable priceGutter repairsRoof repair for storm & wind damageGutter installation
★★★★★ Michael · 3 months ago

Ryan and his team took a bad situation and made things great. He and his team are proactive, positive and hardworking for their clients

Paid $5,000–10,000Reasonable priceGutter repairsRoof repair for storm & wind damageGutter installation
★★★★★ Richard · 4 months ago

The entire team was very informative about our roof situation and explained everything in detail. They were very professional and timely with all of our questions. The quality of the work replacing our roof was excellent. I highly recommend Hisway Roofing,

Great priceGutter repairsRoof repair for storm & wind damage
★★★★★ Joshua · 5 months ago

After a tree fell on our house, we worked with Hisway Roofing for all the repairs, and they were great to work with from start to finish. Ryan, Bryce, and everyone on the team were professional, courteous, and always on time. They handled everything - rebuilding the eave, replacing the roof, gutters, trim, lights,…

Reasonable priceGutter repairsRoof repair for storm & wind damageRoof damage repair
★★★★★ cameron · 10 months ago

Ryan and Hisway Roofing were great to work with. He provided an honest, clear roof assessment and explained the process in a way that made everything easy to follow. Communication was consistent from start to finish, and the job was completed smoothly with quality results. I’d definitely recommend Hisway Roofing to…

Paid $1–2,000Great priceGutter repairs
★★★★★ Gary · 10 months ago

Ryan and Hisway Roofing did an outstanding job from start to finish. Ryan provided a thorough and honest roof assessment, clearly explaining both the retail and insurance-related steps of the process. His knowledge and professionalism made everything simple and stress-free. The workmanship and product quality were…

Paid $1–2,000Great priceGutter repairsRoof repair for storm & wind damageGutter installation
★★★★★ Carrie · a year ago

I recently had a new roof installed by HisWay Roofing, and I couldn’t be more pleased with the entire experience. From the initial consultation to the final cleanup, their team demonstrated outstanding customer service and a level of professionalism that truly sets them apart. Right from the start, communication was…

Gutter repairsRoof repair for storm & wind damageGutter installation
★★★★★ Jordan · a year ago

Spencer from Hisway Roofing did an absolutely outstanding job repairing my gutter after strong winds came through and tore it away from my home. He was prompt, professional, and incredibly thorough. He made sure everything was secured better than before. His attention to detail and pride in his work truly set him…

Great priceGutter repairs
★★★★★ Suman · a year ago

I recently had the pleasure of working with Berto from Hisway Roofing for a roof repair at my home, and I couldn’t be more impressed with the entire experience. From the very beginning, Berto was professional, responsive, and incredibly knowledgeable. He took the time to explain exactly what needed to be done and…

Reasonable priceGutter repairsRoof repair for storm & wind damageGutter installation
★★★★★ David · a year ago

Hisway Roofing did a nice job replacing my roof in May 2025 and adding gutter guards. The salesman, Micah Smith, was polite and professional and worked tirelessly with my insurance company to secure appropriate coverage/reimbursement for the hail damage to my roof. The installation crew was superior - the crew…

Reasonable priceGutter repairsRoof repair for storm & wind damageRoof installation

vs category

Blue = Hisway, grey = gutter installation services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.91★ (43 reviews)2024-Q2: 4.86★ (28 reviews)2024-Q3: 5.00★ (21 reviews)2024-Q4: 4.78★ (18 reviews)2025-Q1: 5.00★ (15 reviews)2025-Q2: 5.00★ (33 reviews)2025-Q3: 5.00★ (33 reviews)2025-Q4: 5.00★ (26 reviews)2026-Q1: 5.00★ (10 reviews)2026-Q2: 5.00★ (21 reviews)2026-Q3: 4.73★ (15 reviews)2026-Q4: 5.00★ (5 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$16k+289% vs typical gutter installation services

Bar = middle half of what customers paid · gold mark = category median.

Great price 45%Reasonable 50%Overpriced 0%Not sure 5%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%35+5.3Craft & service 20%6+1.2Value 10%41+4.1Momentum 8%65+5.2Track record 7%42+2.9Accountability 5%4+0.2Experts Score= 31Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
35
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
35
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
6
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
41
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
65
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
42
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
4

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+22 / −0
Professionalism
+23 / −1
Responsiveness
+22 / −0
Punctuality
+19 / −0
Value
+17 / −0

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