GUTTER INSTALLATION SERVICES · MURFREESBORO, TN
Hisway Roofing logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%35+5.3Craft & service 20%6+1.2Value 10%41+4.1Momentum 8%65+5.2Track record 7%42+2.9Accountability 5%4+0.2Experts Score= 31Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.31SCORE

Hisway Roofing

Better than 8% of gutter installation services · #12 of 13

4.9★312 Google reviewsGoogle star rating as shown on Google Maps.
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
20%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Hisway Roofing for roof damage repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof damage repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Roof damage repair”

★★★★★ v · a month ago

I really enjoyed working with Hisway. I worked with several teams; roof, gutters, painter, and they, and my sales rep, Ryan, were all personable, communicative, and did a great job. I would recommend them for roofing, gutter, home repair and painting services.

Reasonable priceGutter repairsRoof repair for storm & wind damageGutter installation
★★★★★ jaybaytman · 4 months ago

Andrew from HisWay was super helpful from start to finish assisting with my roofing claim. I highly recommend for future projects

Roof damage repair
★★★★★ Joshua · 5 months ago

After a tree fell on our house, we worked with Hisway Roofing for all the repairs, and they were great to work with from start to finish. Ryan, Bryce, and everyone on the team were professional, courteous, and always on time. They handled everything - rebuilding the eave, replacing the roof, gutters, trim, lights,…

Reasonable priceGutter repairsRoof repair for storm & wind damageRoof damage repair
★★★★★ Teresa · a year ago

I had a great experience with Andrew and Beto from Hisway Roofing. They came out quickly, fixed two leaks in our roof, and gave me an honest assessment of when I’ll actually need to replace the roof without trying to push unnecessary work. Their professionalism, honesty, and quality of work really stood out. It’s…

Great priceRoof repair for storm & wind damageRoof inspectionRoof repair
★★★★★ David · 3 years ago

I want to give an A+++ rating to Jaime Burkhard of Hisway Roofing. He was driving by my house on Saturday morning and noticed some damaged to our roof cap, so they stopped & offered to fix the roof cap damage for free and to also inspect my roof for any other possible damage. He fixed the damage and inspected our…

Roof damage repairRoof inspectionRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Hisway, grey = gutter installation services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.91★ (43 reviews)2024-Q2: 4.86★ (28 reviews)2024-Q3: 5.00★ (21 reviews)2024-Q4: 4.78★ (18 reviews)2025-Q1: 5.00★ (15 reviews)2025-Q2: 5.00★ (33 reviews)2025-Q3: 5.00★ (33 reviews)2025-Q4: 5.00★ (26 reviews)2026-Q1: 5.00★ (10 reviews)2026-Q2: 5.00★ (21 reviews)2026-Q3: 4.73★ (15 reviews)2026-Q4: 5.00★ (5 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$16k+289% vs typical gutter installation services

Bar = middle half of what customers paid · gold mark = category median.

Great price 45%Reasonable 50%Overpriced 0%Not sure 5%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%35+5.3Craft & service 20%6+1.2Value 10%41+4.1Momentum 8%65+5.2Track record 7%42+2.9Accountability 5%4+0.2Experts Score= 31Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
35
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
35
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
6
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
41
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
65
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
42
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
4

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+22 / −0
Professionalism
+23 / −1
Responsiveness
+22 / −0
Punctuality
+19 / −0
Value
+17 / −0

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