GUTTER INSTALLATION SERVICES · MURFREESBORO, TN
Hisway Roofing logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%35+5.3Craft & service 20%6+1.2Value 10%41+4.1Momentum 8%65+5.2Track record 7%42+2.9Accountability 5%4+0.2Experts Score= 31Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.31SCORE

Hisway Roofing

Better than 8% of gutter installation services · #12 of 13

4.9★312 Google reviewsGoogle star rating as shown on Google Maps.
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
20%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Hisway Roofing for roof repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–5,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$371–$2.9k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Roof repair”

★★★★★ Mike · a week ago

The crew at Hisway Roofing was professional, easy to work with, and completed the job in a timely manner. We are very happy with the results and would certainly recommend them to anyone looking for quality roofing services. Their communication, workmanship, and attention to detail made the entire process smooth and…

Reasonable priceRoof inspectionRoof repair
★★★★★ v · a month ago

I really enjoyed working with Hisway. I worked with several teams; roof, gutters, painter, and they, and my sales rep, Ryan, were all personable, communicative, and did a great job. I would recommend them for roofing, gutter, home repair and painting services.

Reasonable priceGutter repairsRoof repair for storm & wind damageGutter installation
★★★★★ kelsey · a month ago

Hisway Roofing was so easy to work with! They were quick to come out, identify the problem, and get everything fixed at a very reasonable price. I really appreciated how efficient and professional they were throughout the process. I would highly recommend this company!

Roof repair
★★★★★ D · 3 months ago

Hisway Roofing is absolutely wonderful. We called for an inspection and Ryan came out same day for two roofs in different locations. Extremely honest, knowledgeable and professional. Ryan went above and beyond to make sure we were taken care of. I will be using Hisway Roofing for years to come.

Great priceRoof inspectionRoof repair
★★★★★ Allen · 4 months ago

How refreshing - the contractor was clean, on time, professional and did an excellent job! Even when a small error in work was made, they made me aware of the error first and went above and beyond to correct the small mistake..

Paid $1–5,000Reasonable priceRoof repairService not listed
★★★★★ Jim · 8 months ago

His way was recommended by someone in my neighborhood who had great things to say about the job they did on their roof. I had several roofers come to the door recently saying I could use a new roof. I called hisway and Jamie came out and did a complete inspection. When finished he told me that I had about 6…

Paid $1–2,000Great priceRoof inspectionRoof repair
★★★★★ Carrie · a year ago

I recently had a new roof installed by HisWay Roofing, and I couldn’t be more pleased with the entire experience. From the initial consultation to the final cleanup, their team demonstrated outstanding customer service and a level of professionalism that truly sets them apart. Right from the start, communication was…

Gutter repairsRoof repair for storm & wind damageGutter installation
★★★★★ Teresa · a year ago

I had a great experience with Andrew and Beto from Hisway Roofing. They came out quickly, fixed two leaks in our roof, and gave me an honest assessment of when I’ll actually need to replace the roof without trying to push unnecessary work. Their professionalism, honesty, and quality of work really stood out. It’s…

Great priceRoof repair for storm & wind damageRoof inspectionRoof repair
★★★★★ Carol · a year ago

Thanks Erick and team for a great job repairing my roof efficiently and professionally.

Reasonable priceRoof repair for storm & wind damageRoof repair
★★★★★ Donna · 3 years ago

Awesome job. Will use again and highly recommend.

Roof repair+ Quality
★★★★★ Sally · 3 years ago

Hisway Roofing came out immediately and fixed the shingle from a recent windstorm in less than a week. While we were waiting 3+ weeks from other companies. I’m really impressed with the efficiency and professionalism. I will be recommending them to all of my neighbors!

Roof repair+ Responsiveness+ Professionalism
★★★★★ Marcus · 3 years ago

Came over quickly. Was super nice and was able to repair a small leak we had.

Roof inspectionRoof repair+ Responsiveness+ Quality+ Professionalism
★★★★★ Kurt · 3 years ago

Very prompt responding to my inquiries. Arrived on time and completed the work as promised, and with very short notice! Had a bunch of shingles replaced, insurance did not cover full replacement. The repair work was great, no visible transitions or patches where shingles look different.

Roof repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Greg · 4 years ago

Within 24 hrs of inquiring with Murfreesboro Exteriors about a roof leak needing repaired, they were on site doing a roof inspection. Four days later, the repair was complete and problem solved. Jamie and his team are very responsive and do a great job!

Roof inspectionRoof repairRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Hisway, grey = gutter installation services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.91★ (43 reviews)2024-Q2: 4.86★ (28 reviews)2024-Q3: 5.00★ (21 reviews)2024-Q4: 4.78★ (18 reviews)2025-Q1: 5.00★ (15 reviews)2025-Q2: 5.00★ (33 reviews)2025-Q3: 5.00★ (33 reviews)2025-Q4: 5.00★ (26 reviews)2026-Q1: 5.00★ (10 reviews)2026-Q2: 5.00★ (21 reviews)2026-Q3: 4.73★ (15 reviews)2026-Q4: 5.00★ (5 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$16k+289% vs typical gutter installation services

Bar = middle half of what customers paid · gold mark = category median.

Great price 45%Reasonable 50%Overpriced 0%Not sure 5%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%35+5.3Craft & service 20%6+1.2Value 10%41+4.1Momentum 8%65+5.2Track record 7%42+2.9Accountability 5%4+0.2Experts Score= 31Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
35
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
35
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
6
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
41
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
65
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
42
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
4

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+22 / −0
Professionalism
+23 / −1
Responsiveness
+22 / −0
Punctuality
+19 / −0
Value
+17 / −0

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