Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 38%77+29.3Reliability 17%74+12.6Craft & service 20%49+9.8Value 10%86+8.6Momentum 10%100+10Replies to reviews 5%39+2Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCOREHisway Roofing
Murfreesboro, TN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 48 gutter installation services · 4.9★ from 312 Google reviews
Report card
Percentile vs other gutter installation services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and value; weakest: replies to reviews.
SatisfactionSatisfaction · 38% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Hisway Roofing is better than 77% of gutter installation services.B
77
ReliabilityReliability · 17% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months, or the 20 newest if fewer (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Hisway Roofing is better than 74% of gutter installation services.B
74
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Hisway Roofing is better than 49% of gutter installation services.C
49
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), 35% vs the category.Hisway Roofing is better than 86% of gutter installation services.A
86
MomentumMomentum · 10% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100.Hisway Roofing is better than 100% of gutter installation services.A
100
Replies to reviewsReplies to reviews · 5% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), 35% vs the category.Hisway Roofing is better than 39% of gutter installation services.D
39
Reviews for your job
Customers hired Hisway Roofing for 8 kinds of job.
Hisway Roofing for skylight repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$16k+321% vs typical gutter installation services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 45%Reasonable 50%Overpriced 0%Not sure 5%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Roof repair for storm & wind damage | 47 | $638–$14k |
| Roof installation | 34 | $11k–$25k |
| Roof inspection | 27 | $371–$4.1k |
| Gutter installation | 20 | $638–$3.2k |
| Roof repair | 14 | $539–$3.8k |
| Gutter repairs | 11 | $371–$2.7k |
| Roof damage repair | 5 | — |
| Gutter cleaning | 4 | — |
