Analyzing 7,286,0577.3M ReviewsFor 20,62620.6K Experts

Experts Reviews · Company report
HLS Tree Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%76+18.4Value 14%94+13.3Replies to reviews 7%84+5.9Craft & service penalty83−1.7Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

HLS Tree Service

Yucaipa, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 65 tree removal services · 4.8★ from 119 Google reviews

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Report card

Percentile vs other tree removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HLS Tree Service is better than 86% of tree removal services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HLS Tree Service is better than 76% of tree removal services.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HLS Tree Service is better than 83% of tree removal services.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HLS Tree Service is better than 94% of tree removal services.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HLS Tree Service is better than 100% of tree removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HLS Tree Service is better than 84% of tree removal services.A
84

Reviews for your job

Customers hired HLS Tree Service for 4 kinds of job.

HLS Tree Service for tree stump removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.64
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 63/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree stump removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#37 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Tree stump removal”

Raymond7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great Service. Removed a Bird of Paradise Palm tree.

Tree stump removalTree removal
hazem1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Best services in the area free estimate for your landscaping project and tree services

Reasonable priceTree stump grindingTree stump removal
Chuck3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Our 50+ foot alder tree went from a few distressed branches to mostly dead within a short time. HLS scheduled the removal very promptly. The work crew removed the tree without any damage to our garden plants, walls, or irrigation system. They ground the stump and cleaned up completely. I'll happily use HLS in the…

Tree trimming & pruning
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Removed 2 large trees really fast. I was expecting two days to get the job done but they finished by 3:00pm on the first day. Everything was cleaned up and all the trees were shredded and removed. Very happy and highly recommended!

Reasonable priceTree stump grindingTree stump removal
Julie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The job was done on time. They did a good job of cleaning up my neighbors property, my front yard, my backyard and the street. I really appreciate that! I want to thank you for getting the job done. I’m happy with HLS Tree Services. The job foreman was very professional and a good communicator and I really…

Reasonable priceTree stump grindingTree stump removalTree trimming & pruning
Cesar4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Completely satisfied. Service went above and beyond my expectations. Very professional, clean,and courteous. Would use and recommend this business to anyone in need of any tree service needs.

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Christine9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had a little trouble with appointment..but hector was able to take care of the situation..they had guys come out quickly and all the work was done .they cleaned up and we are very happy.we would definitely recommend.thank you hector

Tree stump removalTree removalTree trimming & pruning+ Quality
Gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Have Hector's crew come to do the tree removal and stumping today. They are very professional and have done an excellent job for a very competitive price. My giant Bird of Paradise trees look great now. Highly recommend HLS Tree Trimming Inc to all.

Tree stump removalTree removal+ Responsiveness+ Quality+ Professionalism
Kelly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Hector and his crew did an excellent job trimming and shaping our trees, especially our three olive trees. Other companies have done adequate jobs in the past, but the olives always looked like too much or too little had been removed. HLS did it just right and for a very fair price.

Tree stump removalTree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
TUNTUNa year ago★

Rating only, no written review.

Tree stump grindingCabling & bracingTree stump removal
Mikea year ago★★★★★

Rating only, no written review.

Tree stump removal

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 59%Overpriced 6%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Tree trimming & pruning26—
Tree removal16—
Tree stump removal10—
Tree stump grinding8—

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