How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%58+4.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREHM Security - ADT Authorized Dealer
Lakewood, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 44 security system installers · 5.0★ from 918 Google reviews
Report card
Percentile vs other security system installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired HM Security - ADT Authorized Dealer for 2 kinds of job.
HM Security - ADT Authorized Dealer for installation
Clear ✕All 64 Google reviews tagged “Installation”
Great experience with HM Security. Louis did an amazing job helping secure my business. Everything went smoothly and the service was excellent. Highly recommend!
Great service. Prompt and professional. We would highly recommend.
Excellent service, very professional and great customer service. The team that came over did everything super fast under two hours. I would highly recommend them!
I’m in the middle of opening a business and already planned on using ADT, so the timing was perfect when Marco reached out through social media. He connected me with Louis for the installation, and everything went smoothly from there. The entire process was quick and seamless. Louis was professional, knowledgeable,…
Exelente servicio, explican con detayes cada paso y servicio, ocupas seguridad en tu casa? ellos son los indicados, me gusto q mandaron personal bilingual asi me queda mas claro todo, super recomendados
Rey was an amazing guy! super helpful with everything. would definitely recommend!!
HM Security helped me protect my daycare. Highly recommend to anyone needing security service and video cameras
Rey did a great job giving great prices and was able to schedule the installation appointment with in the next day. Tony came by and did a very fast install and showed how work the system thoroughly. I highly recommended them for you business if you need a security system set up immediately.
Great service, quick response, awesome customer service; Jose and Rey are wonderful to work with.
I had Brinks had a horrible experience. Thank you for a clean job Tony appreciate it!!
2nd time working with Rey and his team, everyone involved in project is great. Extremely clean and professional install.
Tony and Anthony were an awesome team, came in put my security system quick and efficient. Tony was very knowledgeable about the system and answered all my concerns. Highly recommend , installed everything including the phone apps And made it easy for me to learn and activate. Thank you Guys!
Real good service from Jose and Jenny
I needed an alarm system for my business, they were quick and great customer service from Tony and Rey. I highly recommend.
Huge thank you to Wanzon for the amazing service installing our ADT security system! He was professional, knowledgeable, punctual, and took the time to explain everything clearly. The installation was clean and smooth, and he made sure everything was working perfectly before leaving. Highly recommend Wanzon
El señor Felipe instaló,alarmas en mi casa.Hizo un trabajo muy eficiente,doy muy buena recomendación para sus servicios.
Felipe Garcia was very helpful and great in explaining the systems instructions. Thank you Felipe for your service.
We recently had the pleasure of working with HM Security - ADT Authorized Dealer and the entire experience exceeded our expectations. Everything was more than reasonable, from the pricing to the level of customer service provided. We even had the opportunity to meet the owner (Rey Zendejas) of the company, who…
Thank you for reliable and professional service
Very friendly and did a great job!
Thank you to Ray and Felipe for helping me set up my account / home system / and equipment. Professional diligent and easy guys to work with . Speaks both languages as well. I’d get these guys to do my next house Forsure!!
Buen servicio de HM Security. Me instalaron cámaras de Google y un sistema de seguridad ADT. Todo quedo muy bien hecho y funcionando perfecto. Me siento más tranquilo y ahora puedo vigilar mi casa desde cualquier lugar. Muy recomendados.
Súper rápido y cualquier pregunta me respondieron. Estoy muy contenta con el servicio! Lo recomiendo
Prompt service. Reliable and very helpful staff.
Servicio rápido y excelente instalando mi sistema de alarma. Siempre están disponibles cuando llamo. Los recomiendo ampliamente.
I live in Manhattan Beach and was looking for a security company to help protect my home. After researching several companies online, I decided to go with HM Security, and I’m very glad I did. Their technician Tony was punctual, efficient, and very professional. He took the time to show me how to use the system and…
Amazing and reliable service. I have been doing business with Rey for about 5 years and have been very satisfied with service. Strongly recommend him.
Ive had the best experience with ADT and Rey, I had some concerns about my cat running around the business and they were dealt with beautifully and no more concerns. Thank you ADT and Rey for being so great and understanding with everything! Definitely recommend 👌 ❤️
Great customer Service very friendly
Tony was amazing and did a great job installing. He answered all the questions we had. Very nice!!
As this review pertains specifically to HM Security - they are great. The installation was straightforward and they’re easy to get ahold of. The service provided - ADT security and Google cameras - is a different story. ADT has been fine so far but these Google cameras are terrible. If this review was for the…
Rey and Phillipe provided excellent service. Will keep in touch for any future alarm needs
After a very unsettling experience at our home, we knew we needed to take our family’s safety seriously. Someone attempted to break into our car in broad daylight — something we only became aware of because the car alerted us. At the same time, a stranger was lingering near our property asking questions about…
Great service from these guys. They have helped with multiple business that I run and is always professional when it comes to the work. I give these guys two thumbs up and will continue to put my trust in their services.
Thank you for a great installation Tony very personal and clean work!
Probably the nicest and the most professional company I have come across. No hidden fees and no playing games. Its hard to come across a company like this. Technician was asking me different things making sure I was comfortable with the placement of every device. Thank you HM.
Sergio and José made every easy. I recommend
Pablo extremely efficient as well as friendly and patient with all the questions I had for him. I am going ruly satisfied with all aspects of installation!
They gave me a great price for my cameras and door sensors, and the installation was flawless. I recommend them 100%.
I had HM Security install my alarm system and had a great experience. Jose and Sergio were an absolute pleasure to work with. Very professional, I would recommend this company to anyone who is looking for great quality service.
Anthony and Tony are so incredibly kind and professional. True craftsmanship in their install work & all wires are hidden so well and installed so cleanly. They respected my home and even swept up during their cleanup process. I wish every service provider had team members like them! Truly the best experience possible.
I’ve never seen someone work as fast and clean as Pabalo. He does everything with so much care and still keeps it professional. His customer service is on point – he’s polite, respectful, and really makes sure you’re satisfied with the job. Not only is he quick, but the quality of his work shows he knows what he’s…
They did a wonderful job on my house. Everything looks great and secure.
Best company, very knowledgeable and professional. Rey was amazing answered all my questions and gave me the best price. Not only did they protect my home they also protected my business. I will recommend this amazing company to my family, friends, and coworkers.
Pablo was fantastic. Very nice, great work. Above and beyond!
The Communication with Rey was Amazing and very professional. The Technician Jose was Super rofessioanl
My experience with this alarm company was excellent! Ray was amazing from start to finish—he explained all my options clearly and made the process simple. He sent my installer, Pablo, who was so friendly and professional. Pablo made sure everything was perfect and that I was fully satisfied with the installation. I…
Amazing service by Rey and Pablo! I highly recommend them.
Very nice people, good work and affordable price.
Excellent service!!!!
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Installation | 64 | — |
| Security cameras | 38 | — |
