HVAC CONTRACTORS · PHOENIX, AZ
Hobaica Services logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%28+9.8Reliability 15%19+2.9Craft & service 20%50+10Value 10%51+5.1Momentum 8%19+1.5Track record 7%99+6.9Accountability 5%81+4.1Experts Score= 40Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.40SCORE

Hobaica Services

Better than 28% of HVAC contractors · #48 of 67

4.9★7,113 Google reviewsGoogle star rating as shown on Google Maps.
4.87★last 12 monthsAverage stars on reviews from the last 12 months only.
2.4%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
86%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Hobaica Services for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.619
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$37–$292
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 619 Google reviews tagged “HVAC system maintenance” · showing 20

★★★★★ Julia · Edited a day ago

10/23/26 As usual, a five-star rating for Hobaica technician Alex (and apprentice Cory) — taking care of HVAC and electrical check ups in one visit. One can count on Hobaica technicians to be professional, thorough, personable — always providing the best service! Thanks!

Great priceHVAC system maintenanceElectrical inspections
★★★★★ Trina · Edited a day ago

D’Andre was very knowledgeable about my pest problem and I was happy for the pipe inspection and water heater maintenance.

Reasonable priceHVAC system maintenance
★★★★★ Rick · Edited 3 days ago

Ivan performed my AC servicing with great care & was very thorough in his explanation of the work done & benefits of membership in Care Club. All done with patience & a smile that made for a comfortable experience! Thank you for sending such a capable employee!

Paid $1–200Reasonable priceHVAC system maintenance
★★★★★ Art · Edited a week ago

Alex Diaz was great - professional and prompt. Knows his stuff, very thorough and explained everything. I recommend him highly.

Paid $200–400Reasonable priceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Holly · Edited a week ago

10/13/2026 UPDATE: We continue to be huge fans of our service package with Hobaica. A huge thanks to Luktan W. who did our annual plumbing inspection again this year. When we requested a quote to have our master bath sink valves/supply lines replaced (the only thing we chose not to replace during our MEGA re-plumb…

Great priceHVAC system maintenanceA/C system maintenancePlumbing pipe repair
★★★★★ Rob · Edited a week ago

Outstanding service. Austin and Ed were polite, knowledgeable, and up to the challenge of figuring out what the previous A/C guy couldn’t. They had our unit up and running again in less than two hours. I signed up for the yearly maintenance service and look forward to a long relationship with the company.

Paid $200–400Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★ Cody · 2 weeks ago

They we're Great!!! We'll see what the Future Holds.....

Reasonable priceHVAC system maintenanceA/C system maintenance
★ Susan · Edited 2 weeks ago

I AM LEAVING THIS CONTRACTOR BECAUSE THEY CAN'T EVEN RETURN A PHONE CALL TO SET UP AN APPOINTMENT AFTER THREE DAYS AND MULTIPLE CALLS. NOT A GOOD SIGN. SHE SAID THEY WERE SHORT STAFFED.

Paid $1–100Great priceHVAC system maintenance
★★★★★ Gary · Edited 2 weeks ago

Kacey was great. It was very educational and very much appreciated. Now I won’t panic over an email from the utility company.

Reasonable priceHVAC system maintenanceWater heater repair
★★★★★ Dawn · 3 weeks ago

Austin was our Senior HVAC Service Representative and he was very thorough and knowledgeable. He was able to troubleshoot a few issues that we were having with the system temperature control through the thermostat settings that were pre-programmed incorrectly. He also balanced a few dampers for us and did a…

Paid $1–200Great priceHVAC system maintenanceA/C system maintenance
★★★★★ Barbara · Edited 3 weeks ago

9/30/26 Alex Diaz just finished my hvac service. I had a lot of questions about my “smart” thermostat and he was so patient explaining it to me. He went out of his way to check everything and show me the setup. Thank you Alex!

HVAC system maintenance
★★★★★ Rose · Edited 4 weeks ago

Alex Diaz Did a wonderful job again. 9/25- Cory and D'andre did a wonderful job and found the issue with venting from water heater.

HVAC system maintenanceThermostat repairHeating system maintenance
★★★★★ Bob · Edited a month ago

Aaron, was very professional. On time. And completed the repair quickly.

Great priceHVAC system maintenanceFaucet repair
★★★★★ Phillip · Edited a month ago

Big high fives for brayan and Adrian. As always great representatives for Hobaica

HVAC system maintenance
★★★★★ GALE · a month ago

I responded to a flyer in my mailbox to have my HVAC system checked… Best decision I have made! The team members I have met are very focused, very well trained, hard-working, and not pushy as far as additional products or services are concerned. They appear to share information freely amongst themselves, and they…

HVAC system maintenanceHVAC duct & vent installationGeneral repairs
★★★★★ Kevin · a month ago

Professionalism, honest, prompt, and reliable. All the best traits in one company. Thanks to Jairo for doing it right and doing it well! Highly recommend.

HVAC system maintenanceCleaning
★★★★★ Ruth · Edited a month ago

Scott Dale was very professional. He answered our concerns and questions. He took time to explain the necessity of the repairs. Just by talking to him, we felt confident with him doing the repairs.

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Pat · Edited 2 months ago

I am grateful to Francisco for coming to fix my air conditioner the same day I called about it not working. He was efficient and identified the problem quickly and got it working right away. It was a real relief on such a hot day.

Reasonable priceHVAC system repairHVAC system maintenance
★★★★★ Rob · Edited 2 months ago

Austin’s maintenance check of our HVAC system seemed thorough and efficient. His interactions were very polite and thoughtful.

Paid $1–200HVAC system maintenance
★★★★★ David · Edited 2 months ago

Devon B was awesome. Prompt and totally professional Pricing was under our annual maintenance contract

HVAC system maintenance

Show more HVAC system maintenance reviews (599 more) →

vs category

Blue = Hobaica, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.98★ (272 reviews)2024-Q2: 4.98★ (384 reviews)2024-Q3: 4.93★ (433 reviews)2024-Q4: 4.98★ (261 reviews)2025-Q1: 4.92★ (312 reviews)2025-Q2: 4.89★ (324 reviews)2025-Q3: 4.86★ (417 reviews)2025-Q4: 4.91★ (242 reviews)2026-Q1: 4.92★ (281 reviews)2026-Q2: 4.93★ (268 reviews)2026-Q3: 4.67★ (163 reviews)2026-Q4: 4.71★ (45 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$383+19% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 39%Reasonable 49%Overpriced 4%Not sure 9%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%28+9.8Reliability 15%19+2.9Craft & service 20%50+10Value 10%51+5.1Momentum 8%19+1.5Track record 7%99+6.9Accountability 5%81+4.1Experts Score= 40Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
28
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
19
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
50
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
51
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
19
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
99
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
81

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+1587 / −3
Professionalism
+1718 / −8
Responsiveness
+1650 / −8
Punctuality
+1594 / −4
Value
+1184 / −9

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