Experts Reviews · Company report
Hobaica Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Hobaica Services

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 4.9★ from 7,113 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hobaica Services is better than 91% of HVAC contractors.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hobaica Services is better than 85% of HVAC contractors.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hobaica Services is better than 96% of HVAC contractors.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hobaica Services is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hobaica Services is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hobaica Services is better than 100% of HVAC contractors.A
100

Reviews for your job

Customers hired Hobaica Services for 8 kinds of job.

Hobaica Services for heating system installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.4k–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#33 / 95
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 43 Google reviews tagged “Heating system installation”

Margie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Diego replaced my leaky garbage disposal. He arrived on time and worked quickly. He was very personable and he worked fast. I would certainly recommend him.

Paid $200–400Reasonable priceGarbage disposal installationHeating system installationHVAC duct & vent installation
Steven7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Gio installed my new AC unit and furnace. He was professional and courteous. Gio did a great job.

Heating system installationInstall AC+ Responsiveness+ Punctuality+ Quality
vicki4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Gio and Nacho from Hobaica Pheonix came and installed a new A/C unit. They were both extremely nice, efficient, and clean. Highly recommend them!!

Paid $1,000+A/C system maintenanceA/C system repairHeating system installation
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

We have worked with Leo Lewis from Hobaica (plumbing) twice this year and he has provided excellent service. He's very professional, knowledgeable and a terrific problem-solver... and very focused on the customer's (our) needs.

HVAC system repairHVAC system maintenanceHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
L5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Scott Dale was pleasant, knew what he was doing and explained everything. I actually needed two visits and I asked for him the second time. Erik and Diego installed my new heat pump. Both were very pleasant and professional. And did it in the time they said it would take.

Paid $1,000+Great priceHeating system installation
KJ12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Installation of 2 heat pumps by Eric and Nacho was done on time and efficiently. Everything works as intended. We are very pleased with the work

Paid $1,000+Reasonable priceHeating system installation
Terry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Had Tyler and his coworker here today to get the air conditioning working 5 star employees. Thank you for the great service. Had some issues with my heating system . A technician Austin arrived a few hrs later. Austin and Andy are awesome as are all the technicians at Hobaica. Very professional,very courteous and…

Install ACHeating system installation
Adam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Eric and Anthony showed a few minutes early to prep themselves outside so they were ready to start right on time for my appointment. Great communication skills and quickly established their professionalism and competency. I knew I was in good hands before they even went up on roof to start the project! The timeline…

InstallationHeating system installationInstall thermostat
Sloan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

It was time for a new furnace/AC system. Steve quickly got me the information I needed. Gio and Anthony came out and did a fantastic job on the installation. Everyone was a true professional and explained everything along the way. It was a big decision, and I am happy to have the peace of mind that Hobaica was the right choice.

Paid $1,000+Reasonable priceHeating system installationInstall thermostatInstall AC
Liang3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

From the very start to the end, I cannot be more happy or satisfied with Hobaica. Adam, Brandon & Jesse who came out as scheduled to install my new HVAC system replacing my old system could not have been more wonderful, skilled, courteous, caring and efficient. They all worked extremely hard, clean and made sure to…

Great priceHVAC system maintenanceA/C system maintenanceHeating system repair
AlaireLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

December 2025--had another great customer service experience with Devon and Marcus. Our water heater was dripping and they helped! Very happy with Sergio and Eric with the HVAC installation. They were so polite, professional and patient!

Heating system installationService not listed
Ginny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Adrian Garcia did a great job checking my plumbing and water heater and was very thorough and polite.

Heating system installationThermostat installation+ Responsiveness+ Punctuality+ Quality
BrittanyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Bing has been out several times to help us, and he is so kind and professional and gets the job done. Highly recommend

Heating system installationInstall AC+ Responsiveness+ Punctuality+ Quality
Gail7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

8-16-24. Binh and Al provides outstanding service, offered good preservative measures for my unit, very professional with working in the home, and with me. I highly recommend these two! I have only worked with Hobaica company for the past 14 yrs because they are a very professional and outstanding service…

Reasonable priceHVAC system maintenanceFan installationInstallation
Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Having grown up in the Valley, I have known the Hobaica name and reputation. After just a few brief communications with Jimmy, I feel comfortable and confident making Hobaica my new service(s) provider.

Paid $1,000+Reasonable priceHeating system installation
CindyLocal Guide · 100 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Just had new A/C & heating units installed this morning. Great service! Jorge was awesome! Not sure if he and his associate only do installs, but would love to request them for even general service/maintenance. They were very courteous, professional and personable. Thanks again, Hobaica.

Customer photo from Cindy's reviewCustomer photo from Cindy's review
Paid $1,000+Heating system installationHVAC duct & vent installation+ Quality
Maryanne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Gio, Ivan and Nacho were great. On time, respectful, professional! Cleaned up EVERYTHING when the job was completed.

Reasonable priceHeating system installationHVAC duct & vent installationInstall AC
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Diego & Caesar did an excellent job, answered Qs, polite and cleaned up when completed install.

Heating system installation
PatLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Another maintenance today (3/25/2025) with Jordan this time who arrived on time and did a great inspection that we've always expected and received from Hobaica. We've been Hobaica heat pump and maintenance customers since 1997. Just had a semiannual maintenance visit from Amer on our very new Lennox system…

HVAC system maintenanceHeating system installationInstall AC
Joseph6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent seevice by Gio and Ivan

HVAC system repairInstallationHeating system installation
Teri13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Hobaica services our unit on a regular schedule. We've been using them for years. Al was our Tech last week. Amazing awesome professional & friendly. He explained what he was doing. And truly genuinely cared about any questions we had. Service Par Excellence always with Hobaica ❤️

HVAC system maintenanceInstallationHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
DanLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ben did an amazing job once again! Intelligent, fast and supportive during COVID-19. Hobaicas always goes the extra mile!!

Toilet repairA/C system maintenanceHeating system installation+ Responsiveness+ Punctuality+ Quality
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We had a complete new system installed and were very happy with the entire process. Sergio was very thorough and quality focused and took the time to answer all our questions

Heating system installationInstall thermostatInstall AC+ Responsiveness
JoeLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★

It's been 2 years and 3 months since I had Hobaica Services install a new Daikin unit. I should have known after the first unit failed in less than 3 months that this brand was going to be bad. Well fast forward to this past Thursday. My Daikin unit has failed again and now I've been in a hotel since this past…

HVAC system repairHVAC system maintenanceA/C system maintenance
MarlaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

April 2024 Review: Binh came out today for the annual inspection and maintenance of the HVAC system Hobaica installed in 2021 (see review below) that is required to continue my "No Worry Warranty." I don't love this requirement (although I do understand the necessity for it) but at least it means I get to see Binh…

A/C system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Sergio and Daniel were excellent. Hard working and honest. I always recommend Hobaica!

HVAC system repairHeating system installationThermostat installation+ Responsiveness+ Punctuality+ Quality
GabrealLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have used Hobaica for my own house but I have also referred them to several clients of mine and always have had great success. Jared Jensen has always done the right thing for my clients. We have had our client call back and thanks us for referring them to Hobaica

HVAC duct & vent cleaningHeating system maintenanceHVAC system maintenance+ Quality+ Professionalism
A2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

One call did it all. Our upstairs unit was not able to keep it cool during the last run of HOT days. We called Hobaica and and they quickly sent a tech out, Jacey. Unfortunately, due to the age of our unit, it was not repairable. Jacey was honest with us and explained everything in terms we could understand. The…

HVAC system repairInstall ACHVAC duct & vent installation+ Quality+ Professionalism+ Value
Steven3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Ryan the tech was prompt and courteous, and very knowledgeable. Great repair and cleaned up afterward. Couldn't ask for a better tech or service experience. Thank you!

Install ACHeating system installationThermostat installation+ Professionalism+ Value
ShellyLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful service in every way from Binh, Tristan, Steve, and Andy. Friendly, on time, great follow-up - been around forever and I'd highly recommended them.

Install ACHeating system installationThermostat installation+ Responsiveness+ Punctuality+ Quality
Coleen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a problem with a newly installed thermostat. We called Hobaica and they responded immediately. Binh called before coming, was right on time and had it figured out in minutes! He was friendly and knew just what to do. Much appreciated!

Heating system installationInstallation
William6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Hobaica Services installed my new heating/air conditioning system 6 wks ago. Part of their service is to send a former installer out 5-6 weeks later to check on the install. Jacey was this person today. He was extremely knowledgeable, efficient, courteous, and fixed one small hole in ductwork that he observed, as…

Install ACHeating system installationDrain cleaning+ Punctuality+ Quality+ Professionalism
kurbeg3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From day one when Simon came out to do estimate on new HVAC installation and Sergio did installing everything was smooth. Simon was very polite,professional and knowledgeable. Helped us make our decision easier. He made sure that they do job ASAP before holidays even it was very busy month for the company(December).…

Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent Services and fair pricing! They showed up on time and finished before I anticipated. Ivan, Gio and Tristan were the installers for three A/C and one heating system. They were kind, polite and professional. I highly recommend Hobaica Services.

Ductless heating & A/C servicesInstall ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Kathy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Always great service.

Install ACHeating system installationToilet repair+ Responsiveness+ Punctuality+ Quality
Paula4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dylan thankyou for the great job ,you and Chase did installing a tankless water heater .Appreciate promptness,and courtesy you displayed.Will certainly use your services again .

Heating system installation+ Responsiveness+ Punctuality+ Quality
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Travis V. was professional and neat. He explained everything he was working on, status of systems, etc. He made sure we were satisfied and that we didn’t have any concerns. Very good experience!

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Jon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I can see now why Hobaica has great reviews online. Their service and professionalism is second to none, and they have a wonderful and knowledgeable staff. First, Amer came to my house when my AC unit stopped working. He was super kind and professional. He kindly informed me that my unit was 49 years old and was a…

Ductless heating & A/C servicesHVAC system repairInstall AC+ Responsiveness+ Punctuality+ Quality
Judy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Hobaica provides excellent service, and they installed a new dual heating and air conditioning system today. If you need a professional and dependable company, Hobaica is the company for you!

HVAC system maintenanceInstall ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Cheryl6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The service person showed up on time, took out the old system and put in a new system. It was done close to the shorter amount of time estimated. The whole experience with Hobicia was very satisfactory.

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
RobertLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Install ACHeating system installationThermostat installation+ Professionalism
JohnLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Heating system installation+ Responsiveness+ Professionalism
Bob4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Heating system installation

Price

$383+17% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 49%Overpriced 4%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance611$37–$295
A/C system maintenance539$51–$415
A/C system repair293$209–$786
HVAC system repair242$192–$918
Install AC144$1.5k–$3.2k
Repair HVAC118$224–$535
Heating system maintenance112$37–$239
Plumbing leak detection84$57–$478

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