Analyzing 6,950,7937M ReviewsFor 19,69119.7K Experts

Experts Reviews · Company report
Hobaica Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Hobaica Services

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #72Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 4.9★ from 7,113 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hobaica Services is better than 91% of HVAC contractors.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hobaica Services is better than 85% of HVAC contractors.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hobaica Services is better than 96% of HVAC contractors.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hobaica Services is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hobaica Services is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hobaica Services is better than 100% of HVAC contractors.A
100

Reviews for your job

Customers hired Hobaica Services for 8 kinds of job.

Hobaica Services for shower installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.$1–100
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Shower installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Shower installation”

Candy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Aaron Hernandez: pleasant, helpful, efficient....OUTSTANDING. I have switched all my HVAC, plumbing and electrical needs to Hobaica. They are a pleasure to work with.

Paid $1–100Great priceShower installationPlumbing leak detection
Perry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kyler, Diego, Cesar, and the rest of the team on this job have gone above and beyond to essentially re-plumb my house from the 60’s. Still some finishing work to do, but they’ve done excellent work so far. They represent Habaica well. I’ll be hiring them for future services 10/10 times.

Paid $1,000+Reasonable priceWater heater installationGeneral constructionGarbage disposal installation
marshall7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ryan Waters is now my go to guy for all my plumbing and HVAC issues. Courteous, neat, careful attention to detail, and punctual sums up this professional ! Thank you for your excellent work and a thumbs up to the folks at your head office...well done. Marshall C. , Scottsdale/Toronto

Shower installationFaucet installationShower repair+ Responsiveness+ Punctuality+ Quality
Jake7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★

Justin and Ian from Hobaica Services did a great job re-routing my bathroom plumbing and installing my new shower valves. It was a tricky job and these guys put in the extra mile to do it right. I have used Hobaica for installing a new A/C unit, doing electrical work and now plumbing. I recommend Hobaica without reservation.

Shower installation
Connie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Shower installationPlumbing pipe repairShower repair+ Responsiveness+ Quality+ Professionalism

Price

$383+17% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 49%Overpriced 4%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance611$37–$295
A/C system maintenance539$39–$393
A/C system repair293$216–$807
HVAC system repair242$205–$959
Install AC144$1.6k–$3.2k
Repair HVAC118$224–$535
Heating system maintenance112$39–$251
Plumbing leak detection84$57–$478

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