Analyzing 6,830,1386.8M ReviewsFor 19,36219.4K Experts

Experts Reviews · Company report
Hobaica Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Hobaica Services

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #72Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 4.9★ from 7,113 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hobaica Services is better than 91% of HVAC contractors.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hobaica Services is better than 85% of HVAC contractors.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hobaica Services is better than 96% of HVAC contractors.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hobaica Services is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hobaica Services is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hobaica Services is better than 100% of HVAC contractors.A
100

Reviews for your job

Customers hired Hobaica Services for 8 kinds of job.

Hobaica Services for toilet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–600
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Toilet installation”

Steven7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Water heater replacement. When I called they were very clear about my options. They let us know when Scott was on the way. He was very helpful and explained what he was doing and some options that we had. He also checked the water to make sure our water softener was working correctly. We were very pleased with…

Toilet repairWater heater installationHVAC system repair
Brian9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Aaron did a fantastic job! Wrapped up sooner than expected, cleaned up and educated me on a few important things to lookout for. Very helpful and professional. Hobica’s team is consistently terrific . Highly Recommend

Paid $400–600Reasonable priceToilet repairWater tank installationInstallation
Nuri9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

When we had a water heater leak, Hobaica was so quick to get someone over to our home to provide a quote. We tacked on a toilet replacement and all new valves, which was already on our to-do list. Since they had to come out for the water heater replacement, we figured we should knock everything out at once. To get…

Paid $1,800–2,000Reasonable priceWater heater installationToilet installation
JeanLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

June, 27, 2026 Today Anthony came to replace both sides of the spigots that connect my washing machine to the water supply. First of all, he was prompt and friendly and professional. He inspected my 31 year old valves and explained my best options, giving me estimates. He helped me understand the job and the…

Reasonable priceToilet repairWater heater installationGarbage disposal installation
Nova6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Always great service with this company! Aaron was friendly and professional, and took care of swapping out a new bathroom faucet for me, but also took the time for a closer inspection and found that my shut off valves were leaky and in need of replacement, so did that work too. I always appreciate the extra step…

Plumbing leak detectionToilet installation
Judy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The technician Leo was very knowledgeable. Did a great job and a very, very pleasant person to be around. Thank you so much.

Paid $500–600Not sureToilet repairToilet installation
Jane7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great experience with River on my semi-annual maintenance. He went above and beyond, helping me with an issue with my NEST thermostat. Gave me some good advice about my aging system without trying to hard-upsell me. I like that you can request a specific technician, and plan to ask for River for my next service. Very satisfied!

HVAC system maintenanceOutdoor plumbing system repairToilet installation
Terry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had Alex show up today to replace a capacitor, and I’d like to thank you guys for his service. He was just like all the other guys Hobaica has sent to our house—polite and professional!

A/C system maintenancePlumbing leak detectionHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Alexandria11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

First time using Hobaica and we were very satisfied with our service. Scott D came out to fix a pex tubing leak in our attic and replace a toilet. He was kind, knowledgeable and had a light positive attitude which made us feel comfortable hiring them for our plumbing needs. The job was done efficiently and…

Toilet installationInstallationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Dale3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

excellent service long time client Danny a 5 star job

Toilet installation

Price

$383+17% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 49%Overpriced 4%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance611$37–$295
A/C system maintenance539$39–$393
A/C system repair293$216–$807
HVAC system repair242$205–$959
Install AC144$1.6k–$3.2k
Repair HVAC118$224–$535
Heating system maintenance112$39–$251
Plumbing leak detection84$57–$478

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