Experts Reviews · Company report
Hobaica Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Hobaica Services

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 4.9★ from 7,113 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hobaica Services is better than 91% of HVAC contractors.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hobaica Services is better than 85% of HVAC contractors.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hobaica Services is better than 96% of HVAC contractors.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hobaica Services is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hobaica Services is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hobaica Services is better than 100% of HVAC contractors.A
100

Reviews for your job

Customers hired Hobaica Services for 8 kinds of job.

Hobaica Services for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.40
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 22
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 40 Google reviews tagged “Water heater installation”

Francisco6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Great customer service!!! The tankless water heater installation was done very nicely!!!

Paid $2,000+Reasonable priceWater heater installation
Steven7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Water heater replacement. When I called they were very clear about my options. They let us know when Scott was on the way. He was very helpful and explained what he was doing and some options that we had. He also checked the water to make sure our water softener was working correctly. We were very pleased with…

Toilet repairWater heater installationHVAC system repair
Chad3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We do everything plumbing, electric and HVAC through Hobaica. We wouldn't use anyone else. Quick scheduling of service. Knowledgeable service techs. They are ALWAYS on time for appts. Most importantly, they deliver peace of mind, which can't be purchased.

A/C system repair+ Responsiveness+ Punctuality+ Quality
Bill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The response from Hobaica was outstanding. I discovered that my water heater was leaking about 8:30 in the morning. By 4:00 PM a new water heater was installed. Kudos to both Cesar and Diego.

Paid $1,200–1,400Reasonable priceWater heater installation
Nuri9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

When we had a water heater leak, Hobaica was so quick to get someone over to our home to provide a quote. We tacked on a toilet replacement and all new valves, which was already on our to-do list. Since they had to come out for the water heater replacement, we figured we should knock everything out at once. To get…

Paid $1,800–2,000Reasonable priceWater heater installationToilet installation
JeanLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

June, 27, 2026 Today Anthony came to replace both sides of the spigots that connect my washing machine to the water supply. First of all, he was prompt and friendly and professional. He inspected my 31 year old valves and explained my best options, giving me estimates. He helped me understand the job and the…

Reasonable priceToilet repairWater heater installationGarbage disposal installation
rneiman312 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Alex did a FANTASTIC job!! He explained everything as he went along & was meticulous in his repairs. A+++

Paid $400–600Reasonable priceToilet repairWater heater installationA/C system repair
KAVITA4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Kyler and Cesar were extremely professional and thorough. I had an emergency and it was handled within hours the same day. Thank you!!

Paid $1,000+Reasonable priceWater heater installation
AlvinLocal Guide · 151 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Ramon installed a new water heater in record time. Heater went out yesterday. The new one installed before noon today. Friendly expert service. Thanks Ramon and Hobaica.

Customer photo from Alvin's review
Paid $1,000+Great priceWater heater installation
Monica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Cesar and Diego spent the day with us and did an excellent job replacing water heater, installing whole house water filtration, new r/o unit, and extensive outdoor repair of pool cover drain.

Reasonable priceWater heater installationPlumbing leak detectionOutdoor plumbing system repair
Catherine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

In the last month and a half, I've had Hobaica techs in my home, repairing my toilets, more than once, install a water heater, which also included a new pressure regulator, on my water main, an AC maintenance call, plus an emergency call, when my water heater flooded my patio and bedroom. I want to thank these techs…

Toilet repairWater heater installation
Ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Water heater tank decided it was time to fail leaving me taking a unwanted cold shower. Luckly Hobaica was able to send someone out that morning to check out the issue. Cesar's work was quick, efficient, and got me up and running with a new water heater that same day.

Water heater installation
Barry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

We had our annual AC service done by George E. We give him 5 stars. Put him on the leader board.

Paid $1,000+Reasonable priceWater heater installation
Nancy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I'm so thankful for Leo and the wonderful service he provided. After struggling with continuous issues and no hot water, he came out the very next day and repaired our tankless water heater. The relief I felt was truly immediate and made a big difference. Thank you Leo, your the best!

Water heater installation
Becky5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

HVaC check and cleaning from James. Very professional and on time service. Thank you so much from Sun Lakes🤗

Paid $1–100Great priceWater heater installation
BillLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Hobaica installed a new hot water system today. Jose, Cesar, and Diego did a great job, they communicated well and did quality work with no major disruption to my household. I have worked with well over a dozen Hobaica service techs and front office people over the years and it is clear that customer service is priority. I am impressed!

Water heater installation
Carol3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Diego was ontime, knowledgeable, cleaned up afterwards, did a good job. .

Paid $1,000+Reasonable priceWater heater installation
Marcelo6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Ramon did a great job with my water heater replacement; they dealt with the Rhem Guarantee with profesionalism and expertise. Im a Hobaica customer for more than 10 years now; Super happy customer

Paid $1,000+Great priceWater heater installation
Anthony6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

So pro! We had a clogged drain. Simple enough until it wasn’t. The first guy Hobaica sent out was a young guy - nice and hard worker. It was 108 outside. When he ran into something down the drain he couldn’t clear, he decided to run the issue up the latter to a senior plumber. When the senior plumber, arrived the…

Paid $400–500Reasonable priceWater heater installation+ Professionalism
Alex2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Aaron, Aron and Ramon did a great job with my hot water replacement. My options were explained in detail, pricing and install options as well. The team was professional, timely and couteous.

Paid $1,000+Not sureWater heater installation
Robert9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Cesar did a very neat and professional removal and installation of a new water heater. He called 30 minutes before his arrival and was very prompt. The whole process took 2 hours including cleanup. I highly recommend him.

Paid $1,000+OverpricedWater heater installation
Patricia13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Aaron was very helpful. His honesty saved me some dollars--many dollars. I find Hobaica to be one of the most trustworthy companies there is. Worth a lot to a single woman.

Water heater installation
Perry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kyler, Diego, Cesar, and the rest of the team on this job have gone above and beyond to essentially re-plumb my house from the 60’s. Still some finishing work to do, but they’ve done excellent work so far. They represent Habaica well. I’ll be hiring them for future services 10/10 times.

Paid $1,000+Reasonable priceWater heater installationGeneral constructionGarbage disposal installation
Whitney3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Our service technician Ryan Waters did a great job with removing old water heater and replacing with a new one as well as repairs on our AC unit. He was very professional, responsive, and detail oriented. Would highly recommend.

Water heater installationA/C system repair+ Responsiveness+ Quality+ Professionalism
Joe6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Finally had to replace the old water heater. Scott D. was out a few weeks prior to assess the heater. He was thorough and honest about the current condition of the system. I deferred the replacement until company left then immediately called Hobaicas back and had Scott replace the water heater. They were able to…

Water heater installation+ Responsiveness+ Punctuality+ Quality
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We were very pleased with Hobaica. Scott was our technician. We had our water heater replaced, and it was a very tight fit in our 50 year old house, but he and 2 others from Hobaica figured out how to make it work. Scott was very professional, friendly, punctual, and skilled. He readily answered any and all…

A/C system maintenanceWater heater installation+ Responsiveness+ Punctuality+ Quality
AnneLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ryan was awesome. He was a trustworthy and diligent worker. My new water heater looks terrific!

Customer photo from Anne's review
Water heater installation+ Responsiveness+ Quality+ Professionalism
Joshua4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Travis (and Simon and Ronnie) were great today. Professional, honest, trusty, and very pleasant to deal with. The entire Hobaica experience is top notch!

Water heater installationInstallation+ Responsiveness+ Punctuality+ Quality
Jeane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Scott Dale was very professional, courteous, and informative. He completed our services promptly and answered questions without hesitation.

Water heater installation+ Responsiveness+ Punctuality+ Quality
lucy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Ryan did a great job installing a new water heater.

Water heater installation+ Responsiveness+ Punctuality+ Quality
Abbey_532 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Always great service from Hobaica over a number of years now. Knowledgeable, courteous technicians who perform the repairs needed without applying any sales pressure. Tom continued that tradition today. We'll remember that when it's time for a new AC.

HVAC system maintenanceWater heater installationA/C system repair
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thanks to Simon and Andy for setting up our new water heater. The old one was old enough to buy a six pack and they made the process much easier. Looking forward to having Simon our for our annual A/C tune-up.

Water heater installation+ Responsiveness+ Punctuality+ Quality
TiffanyLocal Guide · 110 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

We've used Hobaica for a few home things and they are always responsive, professional, and a good value. One morning we woke up to a leaking water heater and we're able to get a new one installed this afternoon. Steven was very polite, personal, and asked if we had any questions before he left. A few weeks later we…

HVAC duct & vent cleaningInstall ACWater heater installation+ Responsiveness+ Punctuality+ Quality
Julie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Hobaica was outstanding from start to finish in replacing our very old water heater. Plumber Brandon was courteous, professional, worked very hard and was careful not to make or leave a mess. I highly recommend Hobaica and Brandon specifically for your plumbing. They did everything they said they would do, on time and at a fair price.

Water heater installation+ Responsiveness+ Punctuality+ Quality
Charlotte1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable priceWater heater installation
Ryan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Water heater installation
Karen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★

Rating only, no written review.

Water heater installation
Susanna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Water heater installation+ Responsiveness+ Punctuality+ Quality
Mo6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Water heater installation+ Responsiveness+ Punctuality+ Quality
Janette5 years ago★★★★★

Rating only, no written review.

Water heater installation+ Responsiveness+ Punctuality+ Quality

Price

$383+17% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 49%Overpriced 4%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance611$37–$295
A/C system maintenance539$51–$415
A/C system repair293$209–$786
HVAC system repair242$192–$918
Install AC144$1.5k–$3.2k
Repair HVAC118$224–$535
Heating system maintenance112$37–$239
Plumbing leak detection84$57–$478

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