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Hobbs Pest Solutions

Pest control service · Paradise, CA · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#30 of 61 termite control servicesPosition by Experts Score among all companies we track in this category. · better than 52%
4.9 ★★★★★ 332 Google reviews · 24 photos
98%five-star reviews
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
2.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$95typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Hobbs Pest Solutions at a glance

Google reviewers rate Hobbs Pest Solutions 4.9 out of 5 based on 332 reviews, with the owner responding to every comment. Customers frequently praise technicians for punctuality, thoroughness, and clear communication regarding pest removal, including rats, roaches, and bedbugs. Recurring themes highlight professional service and reasonable pricing. However, low-star reviews indicate dissatisfaction with pre-purchase home inspections that missed significant damage, as well as complaints about hidden fees added to quoted prices.

  • Google rating: 4.9 out of 5 from 332 reviews (98% five-star).
  • Reviews on this page: 332 Google reviews (290 with written comments, 2 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: September 30, 2026.
  • Service: Termite Control Service serving Paradise, California.

Data from Google, last updated October 27, 2026.

Score profile vs other termite control services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction92Reliability86Craft & service92Value100Momentum100Replies to reviews100Satisfaction: 92 (median 91)Reliability: 86 (median 89)Craft & service: 92 (median 97)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 100)
Hobbs Pest SolutionsTermite Control Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hobbs Pest Solutions: 92/100 on this factor. Category median: 91.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hobbs Pest Solutions: 86/100 on this factor. Category median: 89.A
86
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hobbs Pest Solutions: 92/100 on this factor. Category median: 97.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hobbs Pest Solutions: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hobbs Pest Solutions: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hobbs Pest Solutions: 100/100 on this factor. Category median: 100.A
100

Bar = this company · dark tick = category median.

Star ratings

332 Google reviews we collected

  • 5 stars32598%
  • 4 stars21%
  • 3 stars10%
  • 2 stars10%
  • 1 star31%

Praise vs complaints

Phrases our text analysis found in 290 written reviews

  • Praise51998%
  • Complaints102%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1148%
  • Reasonable1148%
  • Overpriced14%
  • Not sure00%
$95-9% vs typical termite control services

Middle half of what 5 customers paid ($83–$292) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude16832%
  • Quality & results10420%
  • Speed & response8817%
  • Would recommend8516%
  • Price & value377%
  • Honesty & trust255%
  • Communication224%

What customers talk about

We read 290 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “If you’re in need of pest control on the ridge I would highly recommend Hobbs, Kaleb does a great job and is so respectful with my elderly parents!”
  • “Kaleb does a wonderful job I always try to tip him and he always says no but I find a way to get it to him.”
    “They then offered to replace some of the damaged floor.”
  • “Morris is always on time and very understanding if we are in meetings.”
  • “We’re grateful for his workmanship and highly recommend him.”
  • “They do what is needed when its needed For a reasonable price.”
  • “He was kind, professional, and genuinely neighborly throughout the whole process.”
  • “What really sets him apart is how clearly he explains everything—whether it’s about specific pests or the services being done, he makes sure you understand.”

People customers mention

  • Darryl 17 reviews
  • Control 15 reviews
  • Brandon 15 reviews
  • Morris 13 reviews
  • Ross 9 reviews
  • Mark 7 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Hobbs Pest Solutions for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Gloria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We’ve been using Hobb’s Pest Control for a few years now and have been extremely happy with the service they’ve always provided. Ryan, our tech, is friendly, courteous and does an exceptional job of always addressing any concerns we have. Would highly recommend.

Paid $60–80Reasonable price
Tony7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

Pay them to come out and do a home inspection for Pass before I bought the home report came back. There was no pass then had another inspector come out and they found tons of sign rot and a lot of stuff that Hobbs missed. I told Them and sent them pictures of what they missed. They offered to come back out again for…

Paid $200+OverpricedTermite inspectionGeneral pest inspection
Gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Chris from Hobbs Pest Control repaired the dry rot on our house siding and did a fantastic job. He was kind, professional, and genuinely neighborly throughout the whole process. We’re grateful for his workmanship and highly recommend him.

Paid $200+Reasonable priceService not listed
Destiny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We have used Hobbs for years and they have all been kind, helpful, and accommodating. Cody currently handles all of our pest services and he does a great job.

Paid $80–100Reasonable priceHornet & wasp exterminationCockroach exterminationBug & insect extermination

Photos

Customer reviews

4.9 ★★★★★ 332 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Dick H1 reviewTotal number of Google reviews Dick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I really like the service I get from Darryl at Hobbs. He does a really good job keeping the rats out of my house. Thank you Darryl.

  • Price assessment: Great price
  • Services: Rodent extermination
  • Pest type: Rodents
Response from the owner · 3 weeks ago

Thank you!

Mia H1 reviewTotal number of Google reviews Mia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My parents recently started service with Hobbs. They are extremely happy with the service Darryl provides. He is very knowledgeable and thorough.

  • Price assessment: Reasonable price
  • Services: Rodent extermination
  • Pest type: Rodents, Cockroaches
Response from the owner · 3 weeks ago

Thank you Mia!

Don Albe1 reviewTotal number of Google reviews Don has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kaleb does a wonderful job I always try to tip him and he always says no but I find a way to get it to him..lol, anywho he does an amazing job and I appreciate the calls he does to schedule my appointment!!

Response from the owner · 3 weeks ago

lol I love this Don! He is awesome!!

Jo Anne1 reviewTotal number of Google reviews Jo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If you’re in need of pest control on the ridge I would highly recommend Hobbs, Kaleb does a great job and is so respectful with my elderly parents! He has brilliant skills and amazing customer service, he always gets the job done!!

  • Price assessment: Great price
  • Services: Ant extermination
Response from the owner · 3 weeks ago

Thank you Jo Anne!

Nicole Michalik13 reviewsTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ryan is an amazing technician! We love Hobbs !

Response from the owner · 3 weeks ago

We think so too!!! Thank you Nicole!

Gloria Gomez2 reviewsTotal number of Google reviews Gloria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We’ve been using Hobb’s Pest Control for a few years now and have been extremely happy with the service they’ve always provided. Ryan, our tech, is friendly, courteous and does an exceptional job of always addressing any concerns we have. Would highly recommend.

  • Price assessment: Reasonable price
  • Price: $60–80
  • Pest type: Ants, Spiders
Response from the owner · a month ago

I love to read reviews like this thank you!

Tony Roullett Jr7 reviewsTotal number of Google reviews Tony has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Pay them to come out and do a home inspection for Pass before I bought the home report came back. There was no pass then had another inspector come out and they found tons of sign rot and a lot of stuff that Hobbs missed. I told Them and sent them pictures of what they missed. They offered to come back out again for another inspection for free, but you’re only there for 10 minutes. Why would I want you to come out again and do another crappy job called the office got nowhere they put me around in circles. Absolutely horrible customer service.

  • Price assessment: Overpriced
  • Price: $200+
  • Services: Termite inspection, General pest inspection
Response from the owner · Edited a month ago

Tony, I’d like the address your referring too and who you spoke to. You can always reach out to me directly so I can help assist you in anyway I can. I’m always available if you ask for the owner. My direct email is [email protected] regardless I will be looking into this and will be getting it resolved. I will be in touch next week. 9/8: Tony, well, after looking up your account and speaking with our staff. Looks like you did not get the runaround. Looks like you actually spoke directly to our inspector on multiple occasions and due to the amount of complaining that was received from you we went ahead and refunded you $95 of the inspection fee even though we were at your house for 29 minutes and 12 seconds. All of our trucks are equipped with GPS which gives us the ability to see where all technicians and inspectors are at all times. We also did a full report we’ve got all the pictures and findings which you did receive the inspection was done thoroughly. It occurs to me even after trying to accommodate you for no other reason then to try to please you you’ve decided to go on and leave a Review with false accusations. It is very clear now. Best of luck to you. Thank you.

Michelle Carr4 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolutely love Hobbs! Especially our technician Ryan, who is very professional, helpful and knowledgeable. Definitely recommend 100%!

Response from the owner · a month ago

Thank you!!!

Kathy Lowdermilk7 reviewsTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I just want to give a shout out to Nick, who went above and beyond to help! In my case, another stinkin’ rat left a calling card in another area of my house. It was so discouraging and disturbing as I thought my “rat issues” were behind me. Called Hobbs on Monday morning, Nick fit me in to his already busy schedule, came by, and figured out where Mr. Rat got in to this other area of my house. He went underneath the house, found the issue and shored up the rodent’s entry way. Thank you so much, Nick! For fitting me in at a moment’s notice, then taking the time to actually figure out how the rat/s got in. 😊. P.S. As Hobbs does “critter maintenance bi monthly, there was no extra charge for Nick’s visit.

  • Price assessment: Great price
  • Services: Rodent extermination
Response from the owner · a month ago

Thank you!

Gary Richter2 reviewsTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chris from Hobbs Pest Control repaired the dry rot on our house siding and did a fantastic job. He was kind, professional, and genuinely neighborly throughout the whole process. We’re grateful for his workmanship and highly recommend him.

  • Price assessment: Reasonable price
  • Price: $200+
  • Services: Service not listed
Response from the owner · 2 months ago

That so awesome to hear! Our termite dept doesn’t seem to get as much notice but this so great to read!!! Thank you Gary!

Hobbs Pest Solutions on Google Maps →

Business details